Enterprise Rent-A-Car

- 7800 Broadview Rd, Parma, OH 44134

For residents across the Greater Cleveland and Northeast Ohio region, having a dependable and conveniently located neighborhood car rental agency is essential for navigating life’s unexpected demands, whether it’s a quick replacement while your vehicle is in the shop or a spacious van for a family trip. Enterprise Rent-A-Car at the Broadview Road location in Parma, Ohio, provides that crucial local service. This agency is not just another rental counter; it's a neighborhood resource committed to providing flexible mobility solutions right here in the heart of Ohio, making it easier for locals in Parma, Seven Hills, and the surrounding communities to get back on the road.

Enterprise is renowned for its large fleet and commitment to customer satisfaction, and this Parma location embodies the brand’s dedication to serving the local market. They specialize in offering a broad range of vehicles, ensuring that whether you need an economical sedan for a day of errands, a full-sized SUV for a weekend adventure to Lake Erie, or a utility van for moving, they have a vehicle to fit your need. Crucially, this particular branch stands out by being proudly identified as a women-owned business, adding a valuable dimension to the local business community in Ohio.

The tone of service at a neighborhood location like this one often focuses on solving complex local problems, such as insurance replacement rentals or short-notice needs. While the goal is always a smooth experience, and the staff aims to be accommodating, it is always helpful for Ohio customers to communicate openly about their reservation needs and be prepared for fluctuations in vehicle availability, a common challenge across the industry, as occasionally noted in customer feedback. However, the presence of dedicated managers and the ability to access broader Enterprise support—as one customer highlighted with a positive resolution from "Jake the manager" at the "Sevenhills location"—is a testament to the resources available to ensure customer satisfaction.

Location and Accessibility

This Enterprise Rent-A-Car branch is situated in a highly accessible area of Parma, placing it conveniently near major routes for easy pick-up and drop-off by Ohio residents.

The official address is:

7800 Broadview Rd, Parma, OH 44134, USA

Located directly on Broadview Road, the agency is easily reachable for drivers in the southern suburbs of Cleveland. Its positioning makes it an ideal spot for customers traveling from areas like Parma Heights, Independence, and the general Cleveland Metro area who wish to avoid the congestion and logistics of airport rental counters.

In a strong commitment to serving all members of the Ohio community, the facility features essential accessibility measures:

• Wheelchair accessible entrance, ensuring smooth entry into the facility for all customers.
• Wheelchair accessible parking lot, providing dedicated and convenient parking spaces.

The regular operating hours are structured to accommodate the typical work week of local users: Monday through Friday, generally from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The location is usually closed on Sunday. Customers are strongly encouraged to confirm these hours directly with the branch to ensure a timely pick-up or return.

Services Offered

As a premier neighborhood car and van rental agency, the Enterprise branch on Broadview Road provides a comprehensive suite of services tailored to meet the needs of Ohio individuals and businesses:

• Passenger Vehicle Rentals: A vast selection of vehicle classes including economy cars, compact sedans, mid-size and full-size vehicles, luxury cars, convertibles, and specialty sports cars.

• SUV and Crossover Rentals: Offering a wide range of SUVs from small crossovers to large, full-size SUVs like the Chevrolet Tahoe or similar models, ideal for Ohio family travel, ski trips, or hauling extra gear.

• Van and Minivan Rentals: Specializing in both passenger vans (up to 15 passengers) and minivans for large groups or family outings, as well as cargo vans for commercial or personal moving needs.

• Insurance Replacement Rentals: Working directly with major insurance companies to provide quick and seamless rental vehicles for customers whose personal cars are undergoing repairs after an accident.

• Long-Term and One-Way Rentals: Offering flexible programs for extended rentals or for those traveling out of state who need to drop the vehicle at a different Enterprise location.

• Diverse Payment Methods: Accepting a variety of convenient payment options, including major Credit cards, Debit cards, and NFC mobile payments for a faster transaction process.

• Enterprise Plus® Loyalty Program: Enabling frequent renters to earn points, enjoy faster reservations, and potentially gain access to exclusive benefits and services.

Features / Highlights

The Enterprise Rent-A-Car Parma location highlights several key features that set it apart and appeal specifically to the Ohio community:

• Identifies as Women-Owned: This designation underscores the branch's commitment to diversity and local business development within the Parma and Cleveland area.

• Active Military Discounts: The agency is proud to support the men and women of our armed forces by offering active military discounts, recognizing their service with special rates and benefits for leisure travel.

• Exceptional Accessibility: Featuring both a Wheelchair accessible entrance and a Wheelchair accessible parking lot, ensuring that the services are available to customers of all abilities.

• Neighborhood Convenience: Positioned for local residents who need a quick and easy rental experience without the typical long lines and high fees associated with major airport rental centers.

• Enterprise’s Customer Service Pledge: While isolated logistical issues can occur, the branch operates with the backing of Enterprise's commitment to service, including the ability to leverage managerial support and local resources to resolve complex problems efficiently.

• “Rent-A-Car After an Accident” Specialization: A strong focus on providing replacement rentals, often including pick-up services, to streamline the process of getting a customer mobile again when their primary vehicle is incapacitated.

Contact Information (Address, Phone)

To make a reservation, inquire about vehicle availability, or confirm operating hours, customers in the Ohio area can contact the Parma branch directly:

Address: 7800 Broadview Rd, Parma, OH 44134, USA

Phone: (216) 573-0535

Mobile Phone: +1 216-573-0535

What is Worth Choosing

For Ohio residents, choosing Enterprise Rent-A-Car on Broadview Road in Parma offers a blend of national brand reliability with meaningful local distinctions. What is truly worth choosing here is the combination of social responsibility and practical convenience. The distinction of being a women-owned business is a positive feature that resonates with supporting diverse local commerce. Furthermore, the commitment to those who serve, demonstrated by the Active military discounts, makes this location a preferred choice for military members and veterans in the Cleveland area.

From a purely logistical standpoint, the guaranteed accessibility through a wheelchair accessible entrance and parking lot ensures that all members of the community can utilize their services easily. The broad fleet, covering everything from economical cars to specialized van rentals, means that nearly any temporary transportation need—from a business trip downtown to hauling materials for a home project—can be met.

It is important for customers to note that while service disruptions, such as unexpected vehicle shortages or delays after a reservation, can happen—as indicated by a customer review—the branch is backed by Enterprise’s extensive network and managerial resources. The positive outcome reported by one customer, specifically referencing the intervention of a dedicated local manager named Jake who resolved their complex issues, suggests that customers who encounter problems have a pathway to successful resolution. By opting for this Parma location, Ohio users choose a well-equipped, locally responsible, and generally responsive agency that places a high value on community service and getting customers the right vehicle, right when they need it. The focus on local needs and specialized features makes this Parma branch a stand-out choice for your next car or van rental in Northeast Ohio.

Enterprise Rent-A-Car

7800 Broadview Rd, Parma, OH 44134, USA