Enterprise Rent-A-Car Introduce
For residents across the Triangle region of North Carolina, navigating daily life often requires a reliable vehicle, whether you are running errands in Wake County, commuting through the Research Triangle Park, or heading to the coast or mountains for a weekend getaway. When your primary vehicle is in the shop for repairs, or you simply need a more spacious option for a family trip, finding a reputable, convenient, and customer-focused car rental agency is paramount. The Enterprise Rent-A-Car branch located at 2911 Capital Blvd in Raleigh, NC, is a standout local provider that perfectly combines the extensive fleet and national backing of a major brand with a highly attentive, community-oriented service philosophy.
The experience at this Raleigh location is consistently highlighted by North Carolina users as easy, reliable, and hassle-free. Customers frequently praise the dedicated staff, noting that “everyone, the drivers who picked me up and delivered me back to the body shop and the desk agents were very nice and easy to deal with.” This level of personalized service often goes above and beyond, with staff members like Victoria being commended for being “incredibly attentive, making the whole process simple and stress-free,” even taking the time to check and top off the tires before a customer departed for their trip.
Beyond the exceptional staff, the agency is known for its commitment to exceeding expectations regarding the vehicle itself. On the rare occasion that a reserved model is unavailable, the team endeavors to provide an unexpected upgrade, as one reviewer noted when they were given a Volkswagen Atlas that “actually exceeded my expectations” along with a generous discount. Customers highly recommend Enterprise to anyone needing a rental car because their selection is “comfortable and luxurious,” making them the clear choice for quality and convenience in the Raleigh area.
The Enterprise Rent-A-Car office is conveniently situated at 2911 Capital Blvd, Raleigh, NC 27604, USA. This highly accessible location positions the branch directly on a major thoroughfare in Raleigh, making it easy to reach from surrounding areas like Garner, Knightdale, and Wake Forest. Its central placement near local auto body shops, residential neighborhoods, and commercial districts ensures that whether you are dealing with an insurance claim or planning personal travel, the journey to pick up your rental is straightforward and quick.
The operating hours for the Capital Boulevard location are structured to meet the needs of the busy North Carolina public:
- Monday – Friday: 8:00 AM to 6:00 PM
- Saturday: 8:00 AM to 12:00 PM (Noon)
- Sunday: Closed
For customers needing to return a vehicle outside of these hours, the branch typically offers an after-hours return service. For safety and accountability, vehicles should be parked in a designated space, locked, and keys placed in the secure drop box provided at the front of the building. Customers should be aware they remain responsible for the vehicle until an employee inspects it the next business day. Always confirm after-hours procedures directly with the staff.
The branch is committed to serving all members of the community by offering excellent accessibility features:
- Wheelchair Accessible Entrance: Ensuring smooth and easy access for all patrons into the rental office.
- Wheelchair Accessible Parking Lot: Providing designated and conveniently located parking spaces for customers with mobility needs.
As a dedicated Car Rental Agency and Van Rental Agency, the Enterprise branch on Capital Boulevard provides a comprehensive suite of transportation solutions to the Raleigh community. Their diverse fleet ensures that they can meet nearly any personal or commercial need.
Key rental services available include:
- Extensive Passenger Car Fleet: From fuel-efficient Economy and Compact cars ideal for city driving and long commutes, to comfortable Full-Size Sedans, Premium cars, and even Luxury Sedans for special occasions, catering to every style and budget.
- Specialty Vehicle Selection: Offering a variety of SUVs (including models with All-Wheel Drive options necessary for trips to the mountains or unpredictable weather), Minivans for family travel, and occasional fun options like Convertibles or specialized Luxury vehicles, as alluded to by customer reviews.
- Van Rental Services: Featuring Cargo Vans for moving or commercial material transport, as well as 12- and 15-Passenger Vans ideal for group outings, church trips, or team travel across North Carolina.
- Insurance and Dealership Replacement Rentals: Expertise in handling direct billing and coordination with local Raleigh auto body shops and insurance companies, ensuring a seamless, worry-free process when your vehicle is out for maintenance or collision repair.
- Pick-up and Drop-off Service: Providing transportation assistance to get customers to the rental office and back to the repair shop or home within a local service area, as frequently praised in customer feedback.
- Flexible Rental Options: Offering daily, weekly, and weekend rental rates, along with long-term rental solutions for corporate and extended personal needs.
The Enterprise Rent-A-Car location in Raleigh has several unique highlights that make it a preferred choice for local North Carolinians. These features speak directly to the company’s values and its commitment to customer care.
Key highlights of this location include:
- Identifies as Women-Owned: Supporting this branch means supporting a women-owned local business, contributing to economic diversity and entrepreneurial leadership in the Raleigh-Durham area.
- Active Military Discounts: In recognition of the large military presence in North Carolina, the branch offers special discounted rates and benefits for active-duty military, veterans, and government employees for both official and leisure travel.
- Exceptional Customer Service Focus: The staff is renowned for their attentive, friendly, and hassle-free approach, often exceeding expectations with personalized touches, such as offering discounts or ensuring the vehicle is fully ready for a long journey.
- Diverse and Upgraded Fleet: Customers frequently mention the comfort and quality of the vehicles, noting that the selection includes luxurious and well-maintained options, and that the team works hard to secure a superior vehicle, even offering generous discounts if the original request is unavailable.
- Modern Payment Flexibility: The branch accepts all common forms of payment for convenience, including Major Credit Cards, Debit Cards, and the rapid, touch-free ease of NFC Mobile Payments.
- Commitment to Ease and Reliability: The entire rental process is designed to be simple and stress-free, from the moment a customer steps through the accessible entrance to the final drop-off, making it a reliable choice during times of travel or vehicle inconvenience.
For immediate reservations, inquiries about fleet availability, or questions regarding insurance replacement services, the staff at the Raleigh Capital Boulevard branch are ready to assist you.
Address: 2911 Capital Blvd, Raleigh, NC 27604, USAPhone: (919) 872-0765Mobile Phone: +1 919-872-0765
It is always a good idea to call ahead to discuss your specific vehicle needs, especially for larger vans or specialized models, to ensure the team can have the perfect rental waiting for your North Carolina travels.
For anyone in the Triangle area of North Carolina needing a rental, the Enterprise Rent-A-Car on Capital Boulevard is worth choosing because it embodies the highest standard of customer care within the convenience of a large network. The strongest differentiator is the consistently praised staff who transform what can often be a stressful process—like needing a car after an accident—into a simple and positive experience. The personal touch from attentive desk agents and courteous drivers ensures you feel valued, not just processed.
You are not just renting a car; you are gaining access to a wide selection of comfortable and reliable vehicles, sometimes even receiving an unexpected upgrade, while supporting a women-owned local business that values your community ties. The active military discounts are an added, meaningful benefit for the countless service members and veterans in the state. If you value a hassle-free experience, a comfortable and reliable vehicle, and staff members who treat you with genuine courtesy and attention, Enterprise at 2911 Capital Blvd is the definitive choice for your next car or van rental in Raleigh.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
2911 Capital Blvd, Raleigh, NC 27604, USA
Enterprise Rent-A-Car Reviews
chargepick upphone callpaymentdriversunderstanddepositbranch managerinsurance companyinformation
★ 5★ 4★ 3★ 2★ 1Due to some eeded autobody work I my car, I was in a rental this past week. Everyone, the drivers who picked me up and delivered me back to the body shop and the desk agents were very nice and easy to deal with.
May 10 · Pat BehrleI reserved an Audi Q5, but when it wasn’t available, Enterprise gave me a Volkswagen Atlas that actually exceeded my expectations and they even provided a generous discount on the rental cost.Victoria was incredibly attentive, making the whole process simple and stress-free, and she even topped off the tires before I left for my trip.I highly recommend Enterprise to anyone needing a rental car—their selection is comfortable and luxurious, and the staff make the experience easy, reliable, and hassle-free.
August 22 · Elliot MalaryI recently needed a rental car while my vehicle was being fixed. The process from being picked up at the shop to being able to leave the car at the shop for pickup was seamless. My cost was mostly covered by insurance which also helped! Would choose Enterprise, if needed, again.
September 26 · Jane SmithWas involved in an accident and Enterprise was instrumental in helping me secure a vehicle while my car was being repaired,very prompt and professional!!
September 16 · Tyrone Hicks SrI give Enterprise in Raleigh a 100% for their excellent customer service. They were friendly and helpful. I WILL definitely use Enterprise services again. Thank you all for a great experience
September 06 · Sheree Wilson
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