Budget Car Rental Introduce
For residents and travelers across the Chicago Southland, especially in and around the Orland Park area, Budget Car Rental serves as a major, nationally recognized provider for both personal and commercial transportation needs. The location at 7412 W 159th St is positioned to offer a wide fleet selection, from fuel-efficient cars for city commuting to spacious vans for group travel or moving projects.
Budget Car Rental is part of a global network, meaning customers in Illinois benefit from the scale and reliability of a large company, including professional reservations systems, a variety of vehicle classes, and standardized policies. However, it is essential for local users to understand that their experience will be heavily influenced by the specific practices and customer service quality of this particular neighborhood branch in Orland Park, IL. This branch is listed as both a car rental agency and a van rental agency, providing versatile options for all types of logistical challenges in the region.
The branch caters to diverse needs—from a local resident needing a replacement vehicle while their car is being serviced, to a family planning a road trip out of Illinois, or a small business requiring a commercial van. Its presence on a major roadway, 159th Street, ensures high visibility and ease of access for customers in the Southwest Suburbs.
The Budget Car Rental location is conveniently situated on West 159th Street (US Route 6) in Orland Park, IL 60462. This address places it within a high-traffic commercial corridor, ensuring excellent accessibility for customers from Orland Park, Tinley Park, Orland Hills, and surrounding Chicago suburbs.
- Address: 7412 W 159th St, Orland Park, IL 60462, USA
The strategic placement on a significant arterial road makes it straightforward to reach by car, whether coming from the I-80 corridor or other local routes. As a professional, established rental office, this location also highlights a commitment to customer convenience through:
- Wheelchair Accessible Entrance: Ensuring that all customers, including those with mobility challenges, can easily enter the premises to complete their rental paperwork.
- Wheelchair Accessible Parking Lot: Designated, accessible parking spaces are available on-site, providing convenience and compliance for customers requiring them.
- On-site Parking: Ample parking for customer vehicles and the rental fleet ensures a smooth pickup and drop-off process.
As a full-service car and van rental agency, the Budget location in Orland Park provides a comprehensive array of vehicle solutions designed to meet the varying demands of the Illinois market. Key services include:
- Extensive Car Fleet Rental: Offering standard car classes ranging from economy and compact vehicles for budget-conscious travel, to full-size sedans, SUVs, and luxury cars for enhanced comfort or family trips.
- Van Rental Agency Services: Dedicated service for customers needing larger capacity, including passenger vans (such as 12- or 15-passenger models) and cargo vans, which are ideal for moving, commercial use, or transporting groups.
- Short-Term and Long-Term Rentals: Flexible rental agreements for daily, weekly, and monthly periods, accommodating vacation travel, temporary business assignments, or long-term vehicle replacement.
- Optional Services: Including GPS navigation systems, child safety seats, protection options (such as Loss Damage Waiver), and refueling service plans, to tailor the rental package to individual needs.
- One-Way Rentals: Allowing customers to pick up a vehicle in Orland Park and drop it off at a different Budget location, which is particularly useful for travelers leaving or entering the Illinois area.
Beyond the core service of vehicle rental, this Budget location offers specific features and conveniences that stand out for Illinois customers:
- Active Military Discounts: Providing special discounted rates for active-duty military personnel, a valuable recognition for service members and their families in the region.
- Acceptance of Multiple Payment Types: Allowing for greater financial flexibility by accepting major Credit Cards and Debit Cards for payment, though specific policies regarding debit card use for deposits should always be confirmed upon booking.
- Accessible Facilities: Featuring both a Wheelchair accessible entrance and a Wheelchair accessible parking lot, demonstrating a commitment to serving all members of the community.
- Diverse Vehicle Availability: The dual designation as a 'Car rental agency' and 'Van rental agency' ensures a wide selection is available at one location, saving customers time and effort.
- Established Brand Reputation: Customers can rely on the general infrastructure and standards of a global brand, including the availability of a large, well-maintained fleet.
For inquiries about vehicle availability, reservations, pricing, and specific branch policies, customers in the Illinois area can contact the Budget Car Rental office in Orland Park directly:
- Address: 7412 W 159th St, Orland Park, IL 60462, USA
- Phone: (708) 614-2324
- Mobile Phone: +1 708-614-2324
It is always recommended to call ahead, especially for special vehicle requests such as vans or for the latest information on required documentation for using debit cards or applying discounts.
Choosing the Budget Car Rental location in Orland Park provides access to the convenience and broad fleet selection of a national brand right here in the South Suburbs of Illinois. The ability to rent both cars and vans at one centralized, accessible location on a major thoroughfare like 159th Street is a significant benefit for local families and businesses.
However, prospective customers should exercise prudence and attention to detail. Public reviews indicate that while the location offers convenience and valuable features like military discounts, past experiences have pointed to potential challenges concerning customer service, billing discrepancies, and deposit refunds. These reviews, which mention alleged attempts to overcharge with unnecessary fees and difficulties in securing deposit refunds, highlight the need for customers to be highly vigilant throughout the entire rental process.
To mitigate potential issues, local users are strongly advised to:
- Document Everything: Take time-stamped photos or videos of the vehicle's interior and exterior both at pickup and drop-off to dispute potential cleaning or damage fees.
- Verify the Quote: Carefully compare the initial online or phone quote with the final contract and final bill, questioning any additional, unexpected charges immediately.
- Monitor Deposits: Track the security deposit charge and the subsequent refund closely on bank and credit card statements, and proactively follow up with the branch and corporate customer service if the refund is delayed.
- Demand Clear Explanations: Do not proceed with the rental until the entire contract and all associated fees are clearly and concisely explained to your satisfaction.
While Budget offers the required infrastructure and vehicle variety, the best approach for this specific Orland Park location is to combine the convenience of its offerings with a proactive and meticulous approach to customer service and financial management.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Parking
- On-site parking
Budget Car Rental Photos










Budget Car Rental Location
Budget Car Rental
7412 W 159th St, Orland Park, IL 60462, USA
Budget Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1I would give this place no stars if I could. The customer service here is nonexistent. First off when you ask someone working with you their name and they say they don’t have a name, it’s for there their protection. You don’t need to be working in a customer service setting. Someone that calls themselves a manager makes a comments stating he is going to close his mouth so I can get out of his store. Really! I will never rent from this location. They tried to give mea car that was dirty. I had to school the guy about customer service since she stated he was the manager Donnie. This is the worse experience I have ever had with trying to rent a vehicle. There was no clear concise explanation on any of the process and plus they were trying to charge me more than what I was quoted. I will NEVER go to this place ever again. They had the nerve to have this attached picture posted up behind the counter.
August 18 · Mechelle WilbonDo not rent from them! They tried to overcharge me by hundreds of dollars, didn't release my deposit, and it's been weeks of fighting with them to resolve this.Full story:I rented a car for one day from another location, with drop off at this location. Everything went well (I thought). But a few days after returning the car, I received a letter that stated I would be billed $450 for a cleaning fee! I contacted Budget corporate and they looked at the case, said the fee was unnecessary, and dropped it completely. So it was clear that the fee was an unnecessary attempt to get more money out of me.Then, I noticed weeks later that the $265 security deposit was never refunded! It looked odd when they first billed it to me, and was called "Taxable Products and Services" on their receipt. Odd. I called them and they insisted that I must be reading my credit card statement incorrectly, and that my deposit was released, even though it didn't look like it. Then I called my bank and they confirmed that the deposit had never been released. I had to call Budget back again and get them to release it, which they have supposedly done (although I still don't have it back).I don't understand how a company can treat customers like this. This should be illegal. I will never rent from Budget/Avis again.
July 21 · Milo KruppaReserved a rental in advance, went to pick up the rental they tried to give us a car that had a big dent on the passenger side. We noticed it right away couldn't miss it. We were told to take photos before we pull off their lot for time stamp for any damage done on the vehicle (Budget team members job). We went back in to complain about the big dent in the car and expressed not wanting that vehicle. We were yelled at by one girl who claimed she was the manager which shocked me upon asking to speak to a manager. Well according to the manager all Budget rentals are raggedy with dents or something wrong with them. I asked if they had another vehicle we were told no and we had to pay for a upgrade just to not rent a car with a huge dent on the side. My mom paid for the upgrade enev that vehicle was dirty outside, the inside could have been vacuumed, the windows should have been cleaned before we picked it up. I work in retail and the customer service was beyond poor especially if that girl was the manager. She needs to be fired her whole attitude was bad. How are you a manager and you do nothing to please your customers. We are the reason she has a job by using their rental car service. I am going back to enterprise I never had this problem with them. I will pay the higher price for better service and a clean vehicle that doesn't have a huge dent on the side. I repeat i will never use Budget/Avis again and I will not refer anyone to this horrible experience we had. DON'T USE BUDGET/AVIS GO SOMEWHERE ELSE BETTER TREATMENT AND VEHICLES. OUR MONEY IS IMPORTANT!!!!! WE DON'T PAY TO BE TREATED THAT WAY BUDGET MANAGERS/ CUSTOMER SERVICE...
May 27 · B RoddyCharged me double the agreement. I extended my rental by 3 days, and they assumed I was going to let them keep the security deposit. This was not the agreement nor was this explained to me in any way, verbally or on paper. I’ll go back to using Avis for future rentals. Nice enough people behind the desk, but to be charged $300 more than expected is not good.
September 15 · Seena PurhamIf you reserve a truck form them 9 times out of 10 there will be no truck on rese vation day, or a totally different random truck instead. The "reservation" is meaningless except as a price. This should be a warning to anyone depending on them for a truck to move house: chances are you'll be left hanging with no truck or one inappropriate for your move. If you get there and it's the wrong truck and you ask them to cancel it for you be sure to watch the credit card you used to reserve because a month later they charged me a no show fee even though I did show up, refuse the incorrect truck and they said they would cancel it for me. I had to dispute the charge with my credit card. Stick with Penske or U haul when you need a moving truck.
September 21 · G
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