Enterprise Rent-A-Car

- 453 Colman St, New London, CT 06320

For those living in or visiting New London, Connecticut, having access to reliable, local transportation is essential, whether you are dealing with a vehicle repair, planning a regional trip across New England, or needing extra capacity for family or business. The Enterprise Rent-A-Car location at 453 Colman St serves as a highly rated neighborhood car and van rental hub, specializing in getting local residents back on the road quickly.

This particular branch stands out not only for being part of a trusted national brand but also for its commitment to local community values, proudly identifying as a women-owned business. This distinction speaks to a dedication to diversity and community involvement within the New London area. Enterprise is famous for its primary focus on the “home city” market, offering solutions for replacement rentals—a critical service for Connecticut residents facing unexpected vehicle issues—as well as rentals for leisure and business trips.

The feedback from real customers is overwhelmingly positive, often highlighting the exceptional staff and the smooth, efficient process. Local customers, like those mentioning the excellent service from staff members like Taylor Chavez and Travis, appreciate the friendly and professional interactions that make the typically arduous rental procedure quick and hassle-free. Such personal customer service is a significant factor in why this New London location is consistently recommended by those in the community.

The Enterprise Rent-A-Car branch is conveniently located at 453 Colman St, placing it in an easily accessible commercial area of New London, CT. This location is well-positioned to serve the entire city, including residents near the Thames River, those working at nearby military installations, and students from local educational institutions. Its positioning off major local thoroughfares ensures that customers can reach the office without unnecessary complication, a crucial detail for anyone dealing with the stress of needing a replacement vehicle.

• Address: 453 Colman St, New London, CT 06320, USA

The location also takes accessibility seriously, offering features that ensure a welcoming environment for all customers:

• Wheelchair Accessible Entrance: Provides easy access into the office for those with mobility challenges.
• Wheelchair Accessible Parking Lot: Ensures convenient and compliant parking for customers who require accessible spaces.

Furthermore, this Enterprise location offers a popular and highly beneficial service common to the brand: a free local pick-up service. While policies vary, customers can generally arrange to be picked up from their home or repair shop (within a certain radius) and brought to the rental office, eliminating the need to arrange a separate taxi or ride-share service.

The operating hours are structured to provide maximum convenience for the local working population:

• Typical Operating Hours:
• Monday – Friday: 8:00 AM – 6:00 PM
• Saturday: 9:00 AM – 1:00 PM
• Sunday: 9:00 AM – 12:00 PM

As both a Car Rental Agency and a Van Rental Agency, the Enterprise location in New London provides a broad spectrum of late-model vehicles, ensuring customers can find the right fit for their specific journey, whether it is a short drive to Mystic or a longer trip up to the Massachusetts border.

The core services and available vehicle classes typically include:

• Economy and Compact Cars: Ideal for budget-conscious renters, commuting, and navigating city streets, offering excellent fuel efficiency for Connecticut travel.
• Sedans (Mid-size, Standard, and Full-size): Excellent for comfortable family travel or business trips, providing more passenger and luggage space.
• SUVs and Crossovers: A popular choice for New England’s diverse terrain and weather, ranging from small crossovers to large, full-size SUVs for increased seating and storage capacity.
• Minivans and Passenger Vans: Including minivans (typically 7-seaters) and large passenger vans (often 8-, 12-, or 15-seaters), catering to group outings, team transport, or large family gatherings.
• Insurance Replacement Rentals: A primary focus of Enterprise's neighborhood locations is working directly with insurance companies and body shops to provide replacement vehicles following an accident.
• One-Way Rentals: For those traveling beyond the immediate region, one-way rental options are generally available, allowing renters to pick up the vehicle in New London and return it to another Enterprise location.

The Enterprise branch on Colman St offers several distinguishing features that enhance the rental experience for local Connecticut users:

• Free Local Pick-Up Service: As highlighted, Enterprise's signature service means they can pick you up when you are ready to rent and bring you to the office, a massive convenience when your personal vehicle is unavailable.
• Identifies as Women-Owned: Supporting a locally focused, diverse business structure within the New London community.
• Active Military Discounts: A valuable and appreciated offer for the active military personnel and veterans in the greater New London/Groton area, given the proximity to naval installations.
• Variety of Payment Options: Accepts Credit Cards, Debit Cards, and the highly modern NFC Mobile Payments (such as Apple Pay or Google Pay), providing flexibility at the counter.
• Enterprise Plus Loyalty Program: Customers can join the free loyalty program to earn points toward free rental days, enjoy expedited service, and potentially receive vehicle upgrades.
• Highly Rated Customer Service: Backed by positive customer reviews that emphasize fast, efficient service and friendly, professional staff—a factor that turns a potential hassle into a smooth process.

To arrange your reservation, coordinate the free pick-up service, or inquire about specific vehicle availability, you can contact the New London Enterprise team directly using the information below:

• Address: 453 Colman St, New London, CT 06320, USA
• Phone: (860) 442-8333
• Mobile Phone: +1 860-442-8333

The primary reason the Enterprise Rent-A-Car location at 453 Colman St is worth choosing for Connecticut users is the potent combination of exceptional, personalized customer service and the unparalleled convenience of the free local pick-up service. While all major rental companies offer similar cars, Enterprise's neighborhood focus means the staff are often more invested in the local customer base, as evidenced by the high praise in customer reviews for specific employees. For someone in New London whose car is unexpectedly in the shop, the ability to simply call the office and arrange to be picked up—a service that minimizes logistical stress—is a game-changer.

Furthermore, the designation as a women-owned business and the provision of active military discounts show a commitment to serving specific, important segments of the New London community. When selecting a car rental agency in Southeastern Connecticut, this Enterprise branch offers not just a car, but a comprehensive, stress-reducing service package built on efficiency, community support, and highly-rated human interaction.

Enterprise Rent-A-Car

453 Colman St, New London, CT 06320, USA