Enterprise Rent-A-Car

- 311 Mitchell St, Groton, CT 06340

For residents and visitors in the Connecticut region, finding a dependable and customer-focused local car rental service is essential, whether you need a replacement vehicle, a temporary van for a project, or a reliable ride for a weekend getaway. Enterprise Rent-A-Car, situated on Mitchell Street in Groton, stands out as a top choice. This branch is recognized not just for offering a wide selection of well-maintained vehicles, but also for its commitment to community, demonstrated by its distinction as a women-owned business and its outstanding dedication to customer care, which often involves helping local families through stressful times, such as vehicle accidents.

The Groton location upholds the national brand’s reputation for focusing on the “home city” market—meaning they specialize in serving local customers who need a rental for a repair, insurance claim, or a casual trip, rather than primarily focusing on airport traffic. This neighborhood-centric approach ensures a more personal, empathetic, and streamlined experience for Connecticut users. Real customers frequently praise the staff for their knowledge, eagerness to please, and the clean, well-maintained condition of the rental fleet.

The Enterprise Rent-A-Car branch is conveniently located at 311 Mitchell St, Groton, CT 06340, USA. This easily accessible address is a local neighborhood branch that serves the greater Groton and New London County area, including nearby communities like Mystic and Norwich. Being a street-side location, it is easily reachable for local pick-ups and returns, offering an alternative to airport-based rentals, which can often involve more overhead and complexity.

A critical feature of this Groton location is its commitment to accessibility for all members of the Connecticut community. The facility provides a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring that the process of renting a vehicle is as convenient as possible for customers with mobility considerations.

For your planning purposes, the branch operates with consistent weekday and reduced Saturday hours.

• Phone: (860) 448-0422 or +1 860-448-0422
• Address: 311 Mitchell St, Groton, CT 06340, USA
• Typical Weekday Hours: 8:00 AM – 6:00 PM (Monday to Friday)
• Typical Saturday Hours: 9:00 AM – 12:00 PM
• Sunday: Closed (After-hours returns are generally available via a key drop box.)

As a full-service transportation solutions provider, Enterprise Rent-A-Car in Groton offers a comprehensive suite of rental services tailored for the Connecticut local market, categorized primarily as a car rental agency and a van rental agency. Their fleet is designed to meet virtually any local need, from small economical cars for daily commutes to larger vehicles for family travel or moving cargo.

• Car Rental: A vast selection of vehicle classes, including economy, compact, intermediate (medium), full-size, premium, and luxury cars for both short-term and extended rentals.
• Van Rental: Dedicated services for van rentals, featuring minivans for family trips, and larger passenger vans (like 12- and 15-passenger vans) for group outings, business transportation, or organizational travel within the state or to Canada (subject to cross-border policies).
• SUV and Truck Rental: Availability of various Sport Utility Vehicles (SUVs), including small, mid-size, and large options, as well as pickup trucks for heavier hauling needs.
• Commercial/Fleet Services: Assistance for local businesses in managing their fleet needs, including specialized commercial cargo van rentals.
• Insurance/Replacement Rentals: Specialization in providing quick, reliable replacement vehicles for customers whose personal cars are undergoing mechanical repairs or involved in an accident, a service praised by local customers for its ease and professionalism.
• Flexible Payment Options: Acceptance of major credit cards, debit cards, and modern NFC mobile payments for convenience.

The Enterprise branch on Mitchell Street distinguishes itself in the highly competitive Groton and New London area through a variety of unique features and customer-centric policies. These highlights make the rental experience more comfortable, affordable, and inclusive for the Connecticut community.

• Identifies as Women-Owned: Operating with a local management team that identifies as women-owned, this location brings a distinct, community-focused business perspective to the Groton area.
• Active Military Discounts: In a region with a strong military presence, this branch proudly offers special rates and discounts for active military personnel and veterans, making dependable transportation more accessible to those who serve.
• Exceptional Customer Service: Customer reviews highlight the staff's dedication, describing them as “wonderful,” “very knowledgeable,” and genuinely pleasant, turning potentially stressful situations (like needing a car after an accident) into smooth experiences.
• Accessibility Features: The provision of a wheelchair accessible entrance and parking lot ensures that all customers, regardless of mobility needs, can comfortably access the services.
• Clean and Well-Maintained Fleet: A key element of customer satisfaction is the guarantee of clean, well-maintained vehicles, reflecting the branch's commitment to quality and reliability.
• “We’ll Pick You Up” Service: While it is best to confirm availability for the 311 Mitchell Street location, the Enterprise brand is globally known for offering a complimentary pick-up service from your home or repair shop (within a certain radius and during normal business hours), a major convenience for local renters.
• Cross-Border Travel: Travel into Canada is generally allowed for renters of specific vehicle classes (Economy through Full Size cars and Minivans), providing flexibility for extended North American trips.

For reservations, inquiries about fleet availability, or questions regarding specific policies like the active military discount or after-hours returns, local residents can easily reach the Groton branch of Enterprise Rent-A-Car using the following information:

• Address: 311 Mitchell St, Groton, CT 06340, USA
• Phone Number (Local): (860) 448-0422
• Phone Number (Mobile): +1 860-448-0422

The professional team is ready to assist you during their operating hours to ensure you secure the right vehicle for your needs at a convenient time.

Choosing the Enterprise Rent-A-Car on Mitchell Street in Groton is an investment in quality, community, and peace of mind. What truly sets this location apart for Connecticut locals is the combination of its strong professional brand backing with deeply personalized, community-level service.

In their own words, customers value that the team is “eager to keep people happy.” One family, who experienced the unfortunate situation of having two cars totaled in two months, specifically highlighted the exemplary service of staff member Marcus, whose "sympathetic, thorough, and genuinely pleasant" nature made a stressful period much easier. This is the kind of service that fosters loyalty and trust, proving that this is more than just a transaction—it is a community resource.

Whether you are a Groton resident needing a temporary ride, a military member seeking a discount, or a visitor requiring a reliable car or van to explore the beautiful Connecticut shoreline and attractions like the Submarine Force Museum or Mystic Seaport, this women-owned Enterprise branch offers the convenience, professionalism, and personal touch that local users deserve. They consistently deliver clean vehicles, offer crucial van rental options, and back it all up with accessible customer care, making them an unparalleled choice for your next rental requirement in southeastern Connecticut.

Enterprise Rent-A-Car

311 Mitchell St, Groton, CT 06340, USA