Enterprise Rent-A-Car

- 5650 Edsall Rd, Alexandria, VA 22304

For residents and visitors navigating the fast-paced life of Northern Virginia, the need for reliable, flexible transportation is constant. The Enterprise Rent-A-Car location at 5650 Edsall Rd in Alexandria, VA, serves as a key local hub for vehicle rentals, specializing in serving the needs of the neighborhood market—whether that’s a replacement vehicle during auto repair, an extra SUV for a weekend trip to the Shenandoah Valley, or a passenger van for a group outing across the Woodrow Wilson Bridge.

Enterprise is renowned nationally for its commitment to the local, non-airport rental market, making this Alexandria branch a convenient choice for those in the Fairfax County and City of Alexandria area. This specific location prides itself on a combination of professional service and community dedication, notably identifying as a women-owned business, which adds a distinct element of local engagement to a global brand. When local users need a vehicle solution that’s convenient and backed by a large fleet, this Edsall Road location stands ready to assist.

However, the experience of renting a car in the busy D.C. metro area often hinges on the efficiency and attentiveness of the branch staff. Reviews of this location highlight a dedicated team that works hard, showing impressive professionalism and patience, even when dealing with challenging customers. Yet, as with any rental process, diligence is necessary, as one customer noted a complicated post-rental claim process regarding potential interior damage that an agent failed to document thoroughly. Ensuring a complete walk-around inspection at both pick-up and drop-off is paramount to preventing future disputes.

The Enterprise Rent-A-Car branch is ideally positioned in a highly accessible commercial area of Alexandria, Virginia, making it easy to reach for residents of the immediate Edsall Road corridor, Landmark, and surrounding communities. The address is 5650 Edsall Rd, Alexandria, VA 22304, USA. Its proximity to major roadways, including I-395, ensures quick travel times for customers coming from different parts of Northern Virginia.

The branch has taken steps to ensure convenience and accessibility for all customers:

• On-site Parking: Dedicated parking is available on-site, providing a smooth transition when dropping off a personal vehicle to pick up a rental.
• Wheelchair Accessible Entrance: The facility ensures an easy and unobstructed entry point for all individuals.
• Wheelchair Accessible Parking Lot: Reserved parking spaces are provided close to the entrance for maximum convenience for customers with mobility needs.

As a neighborhood car and van rental agency, the Edsall Road Enterprise location offers a comprehensive range of mobility solutions, focusing on flexibility and customer support for the local population. Their services are designed to address everyday needs, as well as the unique requirements of travel in and around the nation's capital region.

• Car Rental Agency: Offering a vast selection of vehicles from economy and compact cars (ideal for navigating Alexandria and D.C. traffic), to full-size sedans, SUVs (midsize and full-size), luxury cars, and specialty vehicles for all manner of personal and business use.
• Van Rental Agency: Providing multi-passenger vans (such as 12- and 15-passenger models) and minivans, which are essential for group travel, sports teams, school outings, or large family excursions across Virginia or the East Coast.
• Insurance Replacement Rentals: A core focus of Enterprise is providing replacement vehicles for customers whose personal cars are undergoing mechanical repairs or bodywork due to an accident, often working directly with local body shops and insurance providers.
• One-Way Rentals: The ability to pick up a vehicle in Alexandria and drop it off at another Enterprise location nationally, subject to terms, conditions, and potential one-way fees.
• After-Hours Returns: A key drop-box is typically available for customers needing to return their vehicle outside of regular business hours, with the understanding that the customer is responsible for the vehicle's condition until the business reopens and the car is officially checked in.

This specific Enterprise location stands out in the competitive Northern Virginia market for several notable features and its operational philosophy:

• Identifies as Women-Owned: This designation underscores a commitment to diversity in business leadership and offers a unique point of pride and connection for the local community.
• Active Military Discounts: A crucial benefit in the D.C. metro area, Enterprise offers special savings for active duty military, veterans, and military families, including a 5% discount off base rates for Government Leisure Travel and specific contracted rates for Official Government Travel.
• Accepts Various Payment Types: The location accommodates modern payment methods including all major Credit Cards, Debit Cards (subject to stricter rental and deposit requirements), and NFC Mobile Payments.
• Highly Professional and Patient Staff: Multiple customer reviews praise the on-site team for working diligently, efficiently managing high volumes of pick-ups and drop-offs, and displaying an exceptional amount of patience and professionalism when interacting with difficult or rude guests. The local management is specifically noted for being pleasant and capable under pressure.
• Focus on Local Community: Enterprise's model is heavily invested in serving local residents who need rentals for non-airport related purposes, providing a more personalized neighborhood experience compared to airport branches.

Customers in Alexandria and surrounding areas of Virginia can utilize the following contact information for reservations, inquiries, or assistance with an ongoing rental:

• Address: 5650 Edsall Rd, Alexandria, VA 22304, USA
• Phone: (703) 658-0010
• Mobile Phone: +1 703-658-0010

The Enterprise Rent-A-Car location on Edsall Road in Alexandria is an excellent choice for a wide demographic of Northern Virginia users due to its compelling combination of professional service, community-focused features, and fleet variety.

It is particularly worth choosing for military families and veterans who can leverage the attractive active military discounts offered. Furthermore, individuals needing a larger capacity vehicle—whether a spacious minivan for a family vacation or a passenger van for group transport—will find a good selection here. The local, neighborhood positioning is a significant benefit, allowing customers to avoid the travel time and premium pricing often associated with airport rental counters at DCA or IAD. The identification as a women-owned business also provides an opportunity for customers to support local diversity within a large corporate framework.

The most compelling reason to select this branch, however, is the confirmed quality of its customer-facing team. The positive feedback regarding the staff’s work ethic, efficiency, and exceptional patience in a high-stress environment suggests a reliable and pleasant transaction experience, which is a rare and valued commodity in the rental car industry. The dedication of the team to efficiently manage a busy flow of customers, even amidst disruptions, indicates a commitment to operational excellence.

To ensure the best possible experience, and in light of the documented claim issue, all renters—especially those using the car for specific work purposes or extended periods—should adhere to the following best practices: always insist on a comprehensive joint inspection of the vehicle's interior and exterior with the agent at both check-out and check-in. Documenting the vehicle's condition with time-stamped photos or video upon return, and ensuring the final check-in receipt is issued before leaving the premises, will provide the necessary protection against potential future liability. By combining the professionalism of the Edsall Road team with personal diligence, customers can expect a high-quality, dependable car rental service tailored to the needs of the Northern Virginia community.

Enterprise Rent-A-Car

5650 Edsall Rd, Alexandria, VA 22304, USA