Enterprise Rent-A-Car

- 395 E 7th St, St Paul, MN 55101

For those living, working, or visiting the heart of Minnesota's capital, Saint Paul, reliable and accessible Car rental agency services are essential for navigating the Twin Cities and beyond. Enterprise Rent-A-Car's convenient downtown location at 395 E 7th St serves as a key mobility provider for local residents needing a temporary vehicle, a replacement car, or a Van rental agency for a group outing.

This particular branch, which identifies itself as a women-owned business, offers a full spectrum of rental vehicles, from fuel-efficient compact cars perfect for city cruising to larger SUVs and vans for travel across the state's expansive geography. The company is committed to offering a streamlined rental experience, utilizing modern processes like NFC mobile payments to ensure transactions are quick and secure. Enterprise’s dedication to supporting military personnel is also a highlight, as they proudly offer Active military discounts for both official and leisure travel.

However, customer experiences at any busy urban location can vary. While one customer, who had a reservation, reported a disappointing experience citing "the worst customer service I've ever experienced," difficulties locating their reservation, and issues with a not-notated prior vehicle damage, another customer praised their exceptional service. The latter, who arrived at closing time, noted: "The Agent, was there to Help me. Very Grateful for the Help." This same traveler lauded the ease of their long-distance trip to Texas, noting Enterprise's efficient "Easiest Return System" and excellent communication through follow-up texts and emails, which even provided "Options, to Extend Drop-off Time." This mixed feedback emphasizes the need for customers to take proactive steps, such as double-checking reservations and performing a thorough pre-rental vehicle inspection, while recognizing the potential for dedicated, above-and-beyond service from the local staff.

The Enterprise Rent-A-Car branch is ideally situated in the vibrant downtown core of St. Paul, Minnesota, making it highly accessible for residents, professionals, and visitors staying in the area. Its proximity to major St. Paul landmarks and business centers provides a central hub for rental needs.

• **Address:** 395 E 7th St, St Paul, MN 55101, USA. This location is easily reached via major roads and public transit options that service downtown St. Paul.
• **Operating Hours:** The branch maintains a standard schedule typical for neighborhood locations, offering convenient hours for pick-up and drop-off:
  • Monday – Friday: 7:30 AM – 5:30 PM (Some sources indicate 5:00 PM)
  • Saturday: 9:00 AM – 12:00 PM
  • Sunday: Closed
• **After-Hours Returns:** For those whose travel plans extend past the closing time, the location generally facilitates After Hours service. Customers are typically instructed to park the vehicle and use a designated return drop box for the keys. It is crucial to remember that the customer remains responsible for the vehicle until an Enterprise employee checks it in on the next business day.
• **Accessibility:** The facility demonstrates a commitment to inclusive service with several accessibility features for customers:
  • Wheelchair accessible entrance.
  • Wheelchair accessible parking lot.

The downtown St. Paul Enterprise branch is a full-service mobility center, catering to varied transportation requirements with a comprehensive suite of options.

• **Vehicle Rental:** As both a Car rental agency and Van rental agency, the location offers a wide selection of vehicles suitable for Minnesota driving conditions and travel needs:
  • **Cars:** A range from economy and compact cars (like the praised Mitsubishi Mirage, known for excellent fuel efficiency) to full-size sedans.
  • **Vans:** Availability of minivans and passenger vans, essential for family trips, large group transport, and organizational needs.
  • **SUVs and Trucks:** Vehicles suitable for winter driving, hauling, and off-road excursions.
• **Flexible Rental Plans:** They offer standard daily, weekly, and weekend rentals, as well as Long-Term Car Rentals and one-way rentals, allowing customers to travel from St. Paul to destinations across the country.
• **Business Solutions:** The branch services local businesses through replacement rentals (when a customer’s vehicle is in the shop) and corporate account programs designed to save companies time and money.
• **Modern Payment Options:** To ensure seamless and efficient transactions, the location accepts various payment types:
  • Credit cards (for the rental and deposit authorization).
  • Debit cards (often with specific eligibility requirements for the renter).
  • NFC mobile payments (allowing for fast, contactless transactions).
• **Customer Communication:** The company utilizes modern methods like text messages and emails for follow-up, final invoicing, and providing options like links to extend a drop-off time, enhancing customer control over their rental period.

Enterprise at 395 E 7th St provides several attractive features that enhance the rental experience for local users and travelers.

• **Women-Owned Business:** The business identifies as women-owned, giving customers in the Twin Cities an opportunity to support diverse local entrepreneurship while utilizing a globally recognized brand.
• **Active Military Discounts:** In a strong show of support for service members, Enterprise offers Active military discounts, including a percentage off base rates for Government Leisure Travel and specific contracted rates for Official Government Travel. This is a valuable benefit for the large military and veteran community in Minnesota.
• **Commitment to Customer Support:** Despite some negative feedback, the location demonstrated exceptional personal service when an agent remained to help a customer with their pickup "at the Same Time the Store was Closed," ensuring the customer's journey could proceed as planned.
• **Fuel Efficiency:** The modern fleet includes fuel-efficient cars, such as the Mitsubishi Mirage (mentioned by a satisfied customer), which featured an "Eco Mode Indicator" that helped them maximize their fuel economy—a notable money-saving feature on long Minnesota road trips.
• **Simplified Return Process:** The company employs an organized system for drop-offs, which customers describe as a smooth and "Easiest Return System," particularly important for those dropping off after a long journey or when short on time.

To arrange a reservation, inquire about a vehicle class like a van rental, or seek assistance with an ongoing rental from the Enterprise Rent-A-Car in downtown St. Paul, use the following contact details:

• **Address:** 395 E 7th St, St Paul, MN 55101, USA
• **Phone:** (651) 225-9766
• **Mobile Phone:** +1 651-225-9766

For Minnesota residents who require convenient and flexible vehicle access, Enterprise Rent-A-Car in downtown St. Paul is a strong choice. It’s a neighborhood-based Car rental agency that offers the full resources of a national brand with the added benefit of being a women-owned business.

The location's key strength lies in its ability to facilitate varied travel needs—from the commuter who needs a temporary replacement car to the family organizing a major road trip. The availability of both cars and specialized Van rental agency services, combined with excellent features like Active military discounts and full Wheelchair accessible facilities, makes it a broadly accommodating option.

While the mixed customer reviews suggest that minor operational hiccups can occur—reinforcing the local tip to always confirm your reservation and inspect your vehicle for prior damage—the overwhelmingly positive feedback on service recovery and efficient systems (like the easy drop-off and proactive communication) indicates that the company is committed to ultimately getting its customers where they need to go. By providing modern, fuel-efficient vehicles and demonstrating flexibility, this Enterprise location offers a reliable and value-focused mobility solution right in the center of St. Paul.

Enterprise Rent-A-Car

395 E 7th St, St Paul, MN 55101, USA