Enterprise Rent-A-Car Introduce
For residents across Johnson County, Kansas, securing a reliable temporary vehicle is a regular necessity, whether due to maintenance on a personal car, an upcoming family trip, or a professional commitment. Enterprise Rent-A-Car at 1610 E Santa Fe St in Olathe stands out as a dependable local branch providing comprehensive mobility solutions. Located conveniently in the heart of Olathe, this neighborhood location focuses on offering a personalized and flexible rental experience distinct from the rush of airport counters.
As a well-established global brand, Enterprise is dedicated to keeping Kansas drivers on the move. The Olathe branch offers an extensive fleet of vehicles, ranging from small, fuel-efficient economy cars perfect for city commutes in the Kansas City metro area, to spacious vans and full-size SUVs designed for family outings or road trips across the plains. This location is particularly noted in the community not just for its vehicles, but for its customer-centric approach, which often includes a commitment to going the extra mile, such as offering pick-up service for customers.
A significant and noteworthy highlight of this specific Enterprise branch is its designation as a women-owned business. This distinction adds a layer of local character and highlights its commitment to diversity and community involvement within the Olathe and broader Kansas business landscape. Customers can feel confident supporting a local business while benefiting from the resources and assurance of a major, national brand.
Location and Accessibility
The Enterprise Rent-A-Car branch is ideally situated at 1610 E Santa Fe St in Olathe, KS 66061, placing it in a prime location for serving both residential and commercial clients in the area. East Santa Fe Street is a major route, offering easy access from I-35 and other key thoroughfares, making the location simple to find whether you are coming from Overland Park, Lenexa, or southern Johnson County.
The facility is clearly designed with customer convenience in mind, and importantly, with a focus on comprehensive accessibility for all members of the Kansas community:
- Wheelchair Accessible Entrance: Ensures that all customers, regardless of mobility needs, can enter the premises comfortably.
- Wheelchair Accessible Parking Lot: Provides designated and easy-to-use parking spaces close to the entrance for added convenience.
The location’s presence in a centralized area of Olathe makes it a practical choice for those needing a quick replacement vehicle from a nearby auto body shop or dealership, or for individuals simply requiring a larger vehicle for a temporary need. Customers should note that typical operating hours for neighborhood locations run through the day on weekdays and often have shorter hours on weekends, making it essential to confirm the schedule when booking.
Services Offered
This Enterprise Rent-A-Car location offers a wide array of services and rental options tailored to meet the diverse transportation needs of its Kansas customer base.
- Extensive Fleet Rental: Offers both car rental and van rental services. The fleet includes a vast selection of vehicle classes, such as Economy, Mid-size, Full-size Sedans, Premium cars, convertibles, a variety of SUVs (Small, Standard, Large), Minivans, and 12- and 15-Passenger Vans for group travel.
- Local Customer Pick-Up: A hallmark of Enterprise’s service, the Olathe branch is known for providing local pick-up service, where staff will drive to a customer's location (within a reasonable distance) to bring them to the rental office to finalize the paperwork. This service drastically improves convenience for customers without a vehicle.
- Flexible Payment Methods: Accepts a variety of payment types, including major Credit cards, Debit cards, and the use of NFC mobile payments (such as Google Pay or Apple Pay) at the counter, offering modern flexibility in transactions.
- Rental for Insurance Replacement: The location specializes in working directly with local insurance companies and repair shops, making the process of securing a replacement vehicle after an accident or breakdown smooth and efficient for the customer.
- After-Hours Drop-Off: For rentals that conclude outside of regular business hours, the facility offers a secure after-hours return procedure, typically involving parking the vehicle and depositing the keys in a designated drop box. Customers should review the policy carefully, as they remain responsible for the vehicle until the office opens.
- Military and Government Discounts: Provides special rates for members of the active military, veterans, and government employees, often including a discount off base leisure rates and specific contracted rates for official travel.
- Protection and Add-Ons: Offers various optional protection products, including Damage Waiver (DW), and accessories such as GPS units and child safety seats, to enhance safety and peace of mind during the rental period.
Features / Highlights
Several distinct features make the Enterprise Rent-A-Car on Santa Fe Street a preferred choice for many in the Olathe and wider Kansas area:
- Identifies as Women-Owned: As an Enterprise branch that identifies as women-owned, customers can feel good about supporting a local, diverse business while accessing a nationally recognized product.
- Exceptional Customer Service: Customer reviews frequently praise the staff for being "super helpful and accommodating," citing instances of personalized attention, such as driving customers home near closing time. This focus on staff excellence is a major highlight.
- Active Military Discounts: The availability of specific military and government rental discounts for both official and leisure travel is a significant advantage for the large population of service members and veterans in the Kansas region.
- Wide-Ranging Accessibility: The verified presence of a Wheelchair accessible entrance and Wheelchair accessible parking lot ensures the facility is easily navigable and welcoming for all customers, reinforcing a commitment to inclusive service.
- Modern Payment Flexibility: Accepting NFC mobile payments alongside traditional Credit cards and Debit cards demonstrates a commitment to modern, quick, and convenient transaction methods for today’s renter.
- Diverse Fleet for Local Needs: The designation as both a Car rental agency and a Van rental agency means the location is perfectly equipped to handle everything from personal vehicle replacement to large group transportation, a valuable resource for local organizations and large families.
Contact Information
To ensure the best possible experience, customers are encouraged to contact the Enterprise Rent-A-Car Olathe location directly to confirm reservations, check specific vehicle availability (especially for vans or specialty cars), and verify operating hours before their planned pick-up.
Address: 1610 E Santa Fe St, Olathe, KS 66061, USA
Phone: (913) 254-0012
Mobile Phone: +1 913-254-0012
What is Worth Choosing
For users in Olathe and the surrounding Kansas communities, Enterprise Rent-A-Car on Santa Fe Street is highly worth choosing primarily due to its combination of exceptional, personalized local service and the powerful advantages of a global rental network. The positive customer reviews, which highlight staff going "above and beyond" and providing a "great service" even near closing time, suggest a high-quality operational standard that is often hard to find at other rental locations. This positive service culture significantly outweighs the isolated negative comment regarding a temporary issue with locating a return reservation.
The unique factors that make this location a superior choice are its commitment to its community and its flexibility:
- The local customer pick-up service is an enormous benefit for anyone who has just had their personal vehicle serviced or repaired, eliminating the need to coordinate a ride to the rental office.
- The Identifies as women-owned status offers the community a meaningful way to direct their business toward diverse local ownership.
- The availability of Active military discounts and specialized government rates provides real, tangible value for a large segment of the Kansas population.
- The Accessible facilities, including the wheelchair accessible entrance and parking, make this a truly inclusive and easy-to-use location for every customer.
While the one review mentioned a hiccup with a return process, the overall sentiment points toward a staff that ultimately resolved the issue and, more consistently, provides excellent front-end service. This suggests that the customer-focused culture is authentic. For a dependable, locally-conscious, and service-oriented rental experience backed by a massive fleet—from economy cars to passenger vans—Enterprise on Santa Fe Street is an outstanding and highly recommended choice in the Kansas area. Always book in advance, especially for large vans, and be prepared to take advantage of their popular local pick-up service.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1610 E Santa Fe St, Olathe, KS 66061, USA
Enterprise Rent-A-Car Reviews
callvanteamSUVtiresemployeeinsurance companycompetitivecheckfull size car
★ 5★ 4★ 3★ 2★ 1They couldn’t find the reservation when we tried to return the vehicle at the date and time scheduled. The rep stated they couldn’t find our info and to go call the insurance, after much confusion and lost time we came back and they coincidentally found our information. Returning the rentals should be the easiest part instead it was the hardest.
October 08 · EstefaniaThis enterprise location is easily one of the best locations in the KC area. The staff are super helpful and accommodating. The staff drove me back to my house even though it was close to closing time. Overall great service, friendly and knowledgeable staff, and clean and well maintained cars.
September 05 · Audrey WolfeI always appreciate the team at the Olathe branch. I think it is a good training ground for young people in customer service. I am sure they run in to all sorts of customers in a hurry. I don't even look at other rental companies anymore
October 03 · Troy TWell I rented an Enterprise car for a vacation. I haven't done this before for personal use though I've rented from them for work travel many times. I arrived at my online reservation time to find myself 5th in line, where they process both returns and new rentals indoor. Unfortunate employees. Anyway, I get to the counter and answer questions outloud providing my name, phone number, emergency contact phone number, and home street address, because my printed version of my reservation is useless. At the same time, I'm asked to provide my driver's license, but my necessary credit card is refused and I'm told that will be required later. Anyway, the guy points to a car I can see through the window and asks if that's ok. I say "ok," and he grabs the key and we head outside to get the car. I ask about returning the car after hours and he said they offer it and showed me the after hours key dropbox. We proceed to walk around the car looking for body problems. I took photos because I didn't see anything of concern, but photos last forever. He notes things we see and he requests my credit card and we talk casually about the 2000 mile trip I was taking to Colorado. I finalize the transaction via his handheld device and left to go home to pack. Then I leave the next day (Sunday) and sometime on that day's journey we stop and totally by chance my brother noticed my front tires were badly worn. He found the front-right passenger tire looked like a slick--no useful tread at all. The driver front-left was not good either. I proceeded on the journey intent on getting to where we were going. We arrived about 700 miles later safely, thank God! Next day (Monday) I call Enterprise on my planned 1.5 hour drive and tell them I need tires replaced. Instead of going to Santa Fe, NM as I have long planned for my vacation, Enterprise wanted me to limit my speed to 50mph and head in the wrong direction to Taos, NM where by calling ahead I learned they had no ability to help me. I proceeded with my personal vacation plans, and then visited the (more convenient to me and larger) Santa Fe Enterprise location. There they tried patiently to help me but left me only one viable choice--drive 1.5 hr home and then drive 1.25 hrs (both ways) to Taos the next day to get my car's tires replaced. I was given no commitment on how fast repairs would be completed. And on every bump on these hours of driving I thought it was my last, but I made it. After the tires were replaced, I called my home Enterprise rental (this place you're interested in) location to explain my disappointment and they were apologetic and after internal approvals they offered me a 15% discount for my troubles. So what I've learned is that Enterprise can't maintain their vehicles and considers the value of my lost vacation day and stress of driving this poorly maintained car at about $30. My advice to you if you rent, check the car carefully and ask for assurance of certified mechanic roadworthiness. Please LIKE this review if you find this review interesting or useful!
June 11 · Brian YokshHEAR ME OUT: I had to leave a review. I was involved with this experience. My daughter got a rental from another Olathe location & I promise y'all this E. Santa Fe location is THE BOMB.COM....My daughter car literally broke down hours before her graduation earlier this month due to the extreme heat we've been having here in the midwest lately. She immediately had to find another alternative & she went with renting a car. Longer story shorter we brought the suv back to this location because the other Olathe location told us they couldn't swap out us another vehicle because they didn't have any others available after we called & went back up to the location because the vehicle AC didn't work properly (mind y'all I'm menopausal, my shirt is completely drenched by now), I'm upset now but as soon as we walked into the E. Santa Fe location WE WERE MEET WITH WATERS, SMILES, LAUGHS, A SINCERE LOCATION & PEOPLE WHO UNDERSTOOD...I was lightweight shedding a couple of tears because my anxiety is thru the roof for us not to miss this graduation but RYAN, BRAD EVERYBODY THERE was top notch there. They got us swapped out & even gave a car with a over a half a tank of gas, he talked about everything with her about the car & he only did that to stall us out while the car was good & chilly on the inside(as my Mom said when she got in)...EVERYTHING ABOUT THIS PLACE IS AWESOME...COVID CHANGED A LOT OF PEOPLE & BUSINESSES I REALLY FEEL LIKE THIS ONE IS UNSCATHED...I'VE NEVER HAD A CUSTOMER SERVICE EXPERIENCE TO WHERE EVERYONE IN 1 LOCATION WANTED THE EXPERIENCE TO BE BETTER & TO THE POINT WHERE THEY DID..I love how honest they were about how much more needed to be charged, why it was charged & in the end MY DAUGHTER GOT A REFUND because they saw the errors that were made & GUESS WHAT Y'ALL??? THEY MADE IT RIGHT FOR THE COMPANY & THE CUSTOMER...WE MADE SURE THAT CAR HAD A HALF TANK OF GAS, CLEANED OUT, WIPED DOWN ETC SO ALL THEY GOTTA DO IS GET THE NEXT PERSON IN THERE...THANK YOU FOR YOUR TRUSTING SERVICE....UNTIL WE MEET AGAIN¡!!!!!!+
July 25 · 1st Lady (Lady 1st)
More Car Rental Near Me
Bedrock Car Rental4.0 (54 reviews)1096 W State St, Alliance, OH 44601, USA
Enterprise Rent-A-Car4.0 (186 reviews)811 W State St, Alliance, OH 44601, USA
Enterprise Rent-A-Car4.0 (189 reviews)51660 National Rd E Ste A, St Clairsville, OH 43950, USA
Enterprise Rent-A-Car4.0 (78 reviews)372 W State St, Salem, OH 44460, USA
Enterprise Rent-A-Car4.0 (335 reviews)150 16th St, Wheeling, WV 26003, USA
Enterprise Rent-A-Car4.0 (461 reviews)3910 Youngstown Rd SE, Warren, OH 44484, USA
Enterprise Rent-A-Car4.0 (393 reviews)4908 Mahoning Ave, Austintown, OH 44515, USA
Hertz Car Rental - Warren - Youngstown Warren Road3.0 (156 reviews)4400 Youngstown Warren Rd, Warren, OH 44484, USA
BMZ CLASSICS - closed for business3.0 (2 reviews)3200 Hoagland Blackstub Rd, Cortland, OH 44410, USA
Enterprise Rent-A-Car4.0 (278 reviews)2207 Sunset Blvd, Steubenville, OH 43952, USA
Thrifty Car Rental - Steubenville Oh3.0 (57 reviews)1534 Sunset Blvd, Steubenville, OH 43952, USA
Hertz Car Rental - Steubenville - Sunset Blvd Hle3.0 (41 reviews)1534 Sunset Blvd, Steubenville, OH 43952, USA
Categories
Top Visited Sites
Enterprise Rent-A-Car3.0 (220 reviews)
Budget Car Rental2.0 (23 reviews)
C&M Luxury Car Rentals5.0 (64 reviews)
Enterprise Rent-A-Car4.0 (145 reviews)
Hertz Car Rental - Salem - South Broadway3.0 (102 reviews)
Autorent of Boyertown3.0 (6 reviews)Trending Car Rental Blog Posts
The Role of Credit History in Renting a Car — What You Should Know
What Every Driver Should Ask at the Rental Desk Before Signing the Agreement | LifeStar Car Rental
Why You Should Always Review Your Receipt Before Leaving the Lot
How to Handle Roadside Emergencies When Driving a Rental Car in the U.S.
Tips for Veteran Drivers Renting Cars After Military Service
Why You Should Always Check Tire Pressure Before Leaving the Lot
