Budget Car Rental Introduce
For residents, business travelers, and visitors arriving in Western Maryland, reliable transportation is a necessity. The Budget Car Rental location in Hagerstown, MD, serves as a key option for securing everything from a fuel-efficient compact car for a quick trip to a spacious van for group travel. As a well-known national brand, Budget offers a variety of vehicles and the backing of a large network, situated conveniently in the Washington County area.
This agency, located off Showalter Road, is positioned to serve not only the Hagerstown community but also those traveling through the Hagerstown Regional Airport (HGR), providing a critical service for both local Marylanders and out-of-state arrivals. Whether you require a temporary vehicle while yours is in the shop, need an accessible vehicle solution, or are planning a larger group outing to explore the nearby Appalachian trails or historic sites, this location aims to meet your needs with onsite service options.
However, as with all major travel services, the customer experience can sometimes vary. A review of public feedback indicates that while Budget aims to provide a broad range of services, customers are strongly advised to take proactive steps to ensure a smooth rental process. The importance of direct communication with the specific 18434 Showalter Road branch cannot be overstated, particularly regarding reservation confirmations, billing, and hold procedures when using debit cards. This due diligence is crucial for Maryland users seeking a professional and stress-free rental.
The information below is designed to provide a comprehensive, fact-based overview of the Budget Car Rental location in Hagerstown, highlighting its services, unique features, and essential contact details to help you prepare for a successful rental experience in Washington County.
The Budget Car Rental branch in Hagerstown is strategically located to maximize convenience for travelers utilizing the local airport. Its address places it within the general vicinity of the Hagerstown Regional Airport (HGR), often serving as the primary car rental counter for incoming flights.
The specific address for this Maryland car rental hub is:
18434 Showalter Rd, Hagerstown, MD 21742, USA
This location's proximity to a regional airport makes it a prime pick-up and drop-off point, saving travelers the time and cost associated with transportation to an off-site facility. Its position near major routes in Washington County also ensures easy access for local residents. Furthermore, the facility prioritizes physical accessibility, offering important features for all customers:
- Wheelchair accessible entrance: Ensuring easy entry and exit for customers with mobility challenges.
- Wheelchair accessible parking lot: Providing designated, convenient parking spaces for accessible vehicles.
When looking for a rental near Hagerstown, this branch's location and commitment to accessibility are strong points for consideration.
This Budget location offers a comprehensive set of rental services consistent with a major national car and van rental agency. Their offerings cater to individual, family, and group transportation needs across a range of vehicle types.
- Car Rental Agency Services: Providing a wide selection of passenger vehicles, including economy cars (e.g., Kia Rio), compacts (e.g., Kia Soul), intermediate vehicles (e.g., Toyota Corolla), full-size sedans (e.g., Toyota Camry), various SUVs (e.g., Toyota RAV4, Ford Edge), and luxury options.
- Van Rental Agency Services: Offering multi-passenger vehicles, such as minivans (e.g., Chrysler Pacifica) and passenger vans (e.g., Ford Transit 12-Passenger Van), essential for large families, sports teams, or organizational travel across Maryland.
- Onsite Services: Customers can expect full-service support directly at the rental counter, including reservation processing, contract finalization, and vehicle key collection.
- Payment Flexibility: The location accepts a variety of payment methods, including major Credit Cards and Debit Cards. Note that when using a debit card, Budget policy generally requires a hold on funds and may involve a credit check or additional ID requirements.
- Reservation and Pick-up: Services for booking and coordinating vehicle collection, although customers are strongly advised to call and confirm their specific reservation directly with the branch prior to arrival to avoid potential availability issues.
The Hagerstown Budget branch offers specific features that make it an appealing option for various segments of the Maryland traveling public.
- Active Military Discounts: A valuable highlight for the area, this location extends special offers or discounts to active military personnel. It is recommended to inquire directly about current offers and eligibility requirements at the time of booking.
- Airport Convenience: The branch is ideally situated for air travelers at Hagerstown Regional Airport (HGR), minimizing post-flight travel logistics.
- Vehicle Diversity: Access to the national Budget fleet means customers can select specialized vehicles ranging from economy cars for maximum savings to large SUVs and 12-passenger vans for capacity, ensuring a match for nearly any travel requirement in the region.
- Physical Accessibility Commitment: Provision of both a wheelchair accessible entrance and a wheelchair accessible parking lot demonstrates a commitment to serving all members of the Maryland community and beyond.
- Major Payment Options: Acceptance of both credit and debit cards provides payment flexibility for a wider range of customers, though travelers should be familiar with the specific hold and credit check policies associated with debit card use.
For current availability, confirmation of reservations, or to inquire about specific policies like military discounts or debit card usage, customers should contact the Hagerstown branch directly using the following information:
Address:18434 Showalter Rd, Hagerstown, MD 21742, USA
Phone:(301) 739-3562
Mobile Phone:+1 301-739-3562
Choosing Budget Car Rental in Hagerstown offers the fundamental benefit of utilizing a nationally recognized brand. This typically ensures a high standard of vehicle maintenance, a wide selection of vehicle classes—from small, affordable cars for solo trips to large vans for group events—and established protocols for insurance, roadside assistance, and one-way rentals (check specific availability). For many Marylanders, the consistency and dependability of a large, corporate-backed fleet are primary factors in their decision.
The **airport location** is an undeniable advantage for any traveler arriving via Hagerstown Regional Airport, providing immediate access to your rental vehicle. Moreover, the dedication to accessibility, featuring wheelchair-friendly entrances and parking, makes this a welcoming choice for all community members. The specific benefit of active military discounts is a highly valuable feature for the large military community and their families in Maryland, offering appreciated savings on essential travel.
However, when choosing this or any rental agency, it is essential to consider the feedback regarding customer service and administrative processes. The provided customer reviews, which detail issues like canceled reservations despite confirmation and confusing, inconsistent billing practices including delayed deposit returns and incorrect late fees, serve as a critical reminder for prospective renters.
Therefore, the recommendation for choosing Budget in Hagerstown comes with a strong caution: leverage the convenience, the broad fleet, and the military discounts, but actively mitigate potential service issues by being highly organized. Always call the Hagerstown branch directly using the provided phone numbers at least 24 hours before your scheduled pickup time to verbally re-confirm vehicle availability and specific pricing. Document all agreed-upon rates, inquire explicitly about the deposit hold amount and return timeline, and review your final charges carefully before signing off on the return. By being proactive and highly communicative with the local staff, Maryland customers can often ensure a smoother experience and fully benefit from the convenience and fleet diversity offered by the Budget Car Rental location on Showalter Road.
Budget Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Budget Car Rental Photos


Budget Car Rental Location
Budget Car Rental
18434 Showalter Rd, Hagerstown, MD 21742, USA
Budget Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1I had a confirmed reservation for a rental car due to an emergency and drove 90 minutes to pick it up. When I arrived at my scheduled pickup time, I was told they had no car available, despite the confirmation.The employee claimed she had tried to "call me all morning", but the only call I received was just 4 minutes before my pickup time—while I was already in the parking lot about to walk inside. Pick up was at 10:30. I was clearly upset and started crying, and the #itch showed no compassion or effort to help me. The reservation was canceled on the spot, and to make matters worse, I was still charged for the rental I never received.This experience was incredibly stressful, especially given the emergency I was facing. I would strongly caution others to call and confirm directly before trusting a reservation, even if it's confirmed in writing. I am currently working to get the charge reversed, but this entire situation should have been handled much better.
June 09 · Brittany LockhartSuch a horrible experience. Nobody knew what they were doing. They charged $470 one week, $223 the 2nd week, and $570 the 3rd week. 2nd week we extended they tried to charge us a late fee and we weren't even late returning the and tried to tell us we rented for the max time which we hadn't. Then when we did return the car they told us everything was all set only to see a $1,000 charge after the car was returned and we never received our deposit back. Will never rent through them again.
June 11 · Ericka Glossip-HodgeI’m pretty sure the lady’s name was hope, blonde hair tallish lady. She was excellent! Best service I ever had. Thank you so much. She was great!
June 16 · Cam GaskillI come here to drop off a rental from BWI about 1-2 times per year. For as long as I can remember, it’s been the same lady who works the counter solo. She is always on the go turning over rentals but answers very quickly when you call. She is always so friendly and helpful. With a little patience you will have a good experience with this Avis/Budget counter. 👍🏼
January 28 · Angela JanecekIf I could leave zero stars I would. We placed a rental reservation over a week ago and was called 2 hours before pick up time to be told they didn't have the vehicle in stock. They took no action to make it right and didn't even attempt to get another vehicle in from a different location. Absolutely terrible customer service. I will never rent from them again. Be warned they cancel at the last minute.
July 19 · Erin Higgins
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