Enterprise Rent-A-Car Introduce
For residents and travelers moving through Pennsylvania's bustling Lehigh Valley—a vibrant region encompassing Allentown, Bethlehem, and Easton—reliable transportation is essential, whether you're navigating business districts, enjoying a weekend getaway to the Poconos, or dealing with the inconvenience of vehicle repairs. Enterprise Rent-A-Car, a nationally recognized name synonymous with local, neighborhood service, meets this need right in the heart of Allentown.
The branch located on Sumner Avenue is a key resource for the community, providing a wide selection of vehicles ranging from fuel-efficient economy cars suitable for commuting on the Pennsylvania Turnpike or I-78 to larger vans and SUVs necessary for family trips or moving bulky items. This location stands out not just for its extensive fleet but also for its commitment to customer care, which is consistently highlighted by local patrons in the Lehigh Valley.
Pennsylvania users often find themselves in need of a rental when their own vehicle is in the shop following an accident. In these often-stressful circumstances, the professional and communicative nature of the staff becomes a major point of relief. As customer feedback indicates, the team, including dedicated employees like Anthony and Quincy, works hard to accommodate renters, even when initial reservations at other locations face unexpected cancellations. The commitment to going "above and beyond" to ensure a customer leaves with a vehicle speaks volumes about the location's service philosophy and professionalism.
Beyond standard car rental services, this Enterprise branch offers significant convenience features, including accepting multiple forms of payment and providing dedicated accessibility. Furthermore, its identity as a women-owned business and its provision of active military discounts reflect a deep commitment to both local economic diversity and supporting the men and women who serve the country. This blend of professional service, community focus, and operational convenience makes Enterprise Rent-A-Car on Sumner Avenue a preferred choice for many Pennsylvania drivers.
Whether your rental is covered by an insurance claim, or you are renting on your own terms for a personal or business trip across the Commonwealth, this Allentown location is geared toward providing a friendly, clean, and professional experience tailored to the needs of the Lehigh Valley area.
The Enterprise Rent-A-Car branch is conveniently situated at 1008 Sumner Ave, Allentown, PA 18102, USA. This location positions it well for easy access from major roadways serving the Lehigh Valley metropolitan area, allowing for quick pick-up and return whether you are coming from downtown Allentown, the commercial areas along MacArthur Road, or are transitioning from the nearby highways.
For local users whose vehicle is undergoing repair, the central positioning of the branch often means a shorter trip from their home or repair facility. The operational hours are also structured to accommodate working professionals, typically running from 8:00 AM to 6:00 PM on weekdays and opening for limited hours on Saturday mornings (usually 9:00 AM to 12:00 PM), with the branch typically closed on Sunday. It is always recommended to check the specific daily hours when booking.
In terms of physical access, the location offers important accommodations:
- Wheelchair accessible entrance for easy entry and exit from the facility.
- Wheelchair accessible parking lot, ensuring convenient and dedicated parking spaces are available for those with mobility challenges.
The overall accessibility of the site, paired with its proximity to key Allentown thoroughfares, makes the Sumner Avenue branch a practical option for anyone needing reliable transit in the Lehigh Valley area.
As a full-service car and van rental agency, the Enterprise branch on Sumner Avenue offers a comprehensive suite of services designed to meet diverse Pennsylvania travel and logistical needs:
- Extensive Car Rental Fleet: Availability across a wide range of vehicle classes, including compact, mid-size, full-size sedans (e.g., Toyota Corolla, Chevrolet Malibu), SUVs (e.g., Nissan Rogue, Chevrolet Equinox), and luxury options.
- Van Rental Agency Services: Dedicated rentals for cargo vans and passenger vans (up to 12- or 15-passenger models), catering to businesses, groups, and large families needing extra seating or hauling capacity.
- Insurance Rental Expertise: Highly experienced staff in managing direct billing and coordination with insurance companies, making the process seamless for customers with vehicles in the repair shop.
- Flexible Payment Options: Acceptance of major Credit Cards, Debit Cards, and the integration of modern NFC mobile payments for a quick and secure checkout experience.
- After-Hours Return: Availability of after-hours drop-off procedures, which typically involves parking the vehicle and utilizing a secure key drop box, though customers remain responsible for the vehicle until the office officially re-opens.
- Optional Services: Provisions for add-ons such as GPS navigation units, child safety seats, and various protection products (e.g., Damage Waiver).
This particular Enterprise location brings several standout features to the Allentown car rental landscape, enhancing its value to local customers:
- Identifies as Women-Owned: Supports local economic diversity and provides a point of pride and unique identity within the Lehigh Valley business community.
- Active Military Discounts: Offers special pricing for active military personnel, veterans, and often through affiliated programs like USAA, providing a valuable saving for service members planning leisure travel or official business.
- Commended Customer Service: Repeatedly praised in customer reviews for having a "friendly," "professional," and "accommodating" staff (e.g., Anthony and Quincy), who are known to offer superior communication, particularly during complex, insurance-related rentals.
- Clean and Reliable Fleet: Commitment to providing clean, late-model vehicles, ensuring a comfortable and reliable driving experience on Pennsylvania roads, whether for a short rental or an extended period.
- Debit Card Acceptance: Offering a flexible payment structure that allows qualified renters to use a Debit Card, broadening access to rental vehicles beyond those with credit cards.
For securing a reservation, confirming vehicle availability, or inquiring about specific policies such as military discounts or accepted forms of ID, customers in the Pennsylvania region can contact the Allentown Sumner Avenue branch directly:
Address: 1008 Sumner Ave, Allentown, PA 18102, USA
Phone: (610) 820-6200
Mobile Phone: +1 610-820-6200
Given the location's strong focus on working with insurance companies and managing reservations, it is highly advisable to call and speak with a representative, especially if you have a non-standard reservation (such as one with a debit card, a need for a specific van, or an unexpected cancellation from another location).
Enterprise Rent-A-Car at 1008 Sumner Ave is an excellent choice for Pennsylvania users, primarily because of its superior, customer-focused service model and its strong operational flexibility. The real-world difference lies in the staff's professionalism and willingness to assist, particularly in circumstances that require extra coordination, such as working with insurance companies after an accident or quickly resolving unexpected reservation issues, as demonstrated by the positive feedback regarding employees like Anthony and Quincy.
Choosing this location means benefiting from a national brand's quality fleet while receiving the personalized, local service of a community-focused branch. The additional features—identifying as women-owned, offering a meaningful active military discount, and accommodating multiple payment types—cement its value as a responsible and inclusive Lehigh Valley business partner.
For Allentown residents, particularly those handling insurance replacements or needing a specific van model, the reliable vehicle cleanliness and the high level of proactive communication from the team provide a stress-free experience that is highly valued. When compared to other options, the combination of professional accommodation, a diverse fleet, and accessible customer features makes this Enterprise branch a smart and reliable choice for all your car and van rental needs in the Pennsylvania region.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1008 Sumner Ave, Allentown, PA 18102, USA
Enterprise Rent-A-Car Reviews
pricemanagerinsurancecallmoneydrivinghomecredit cardairportemployee
★ 5★ 4★ 3★ 2★ 1The insurance company picked Enterprise but it was still a great experience. The car was a little small for me but that's what the insurance covered. It was clean and the staff was accommodating. Anthony was very friendly and communicated well as my car was in the shop for repairs and I had the rental. I will most likely use them again when I rent a car on my own terms. We'll done Professional and still friendly.Before I over hype Anthony I still hold being an Eagles fan against him. Just jokes . He did a great job despite being an Eagles fan He got the color right though. Go Jets!
September 13 · Lionel TylerI had an accident in Hamburg Pennsylvania and I called around because I made a reservation at the Hamburg Enterprise.I received a phone call this morning that the reservation was canceled.I called different Enterprise locations and spoke with Quincy. He is absolutely amazing and got me a car.I cannot say Thank you enough to Quincy! He went above and beyond to help me.Thank you Quincy!!!!
October 07 · Mary FerenczyAwesome and friendly staff at this location. Customer service was on point and all my concerns were addressed with patience. Great layout of the new location with well thought-off driving pattern. Will definitely prioritize this specific location and enterprise in general. They beat the Turo price which is supposed to be the more affordable version of car renting.
April 01 · Ak MedugbonEnterprise is more costly than other rental services in area but theyre worth it. I have never had an issue with them and I have been renting with them for years. Cars are always in great condition, customer service is A+++ and I love how they will upgrade for free if they dont have what you wanted. My go to rental service.
May 21 · Carrie PreitzMy local enterprise is great. But my last trip with a Pacifica, almost took the lives of my entire family, the van had a huge warning saying BRAKE in red across the dashboard and it literally on its own started braking mid freeway with semi trucks behind us causing me to start driving on the emergency pullout until I could take control of the van over the system. It's a 2024 Chrysler Pacifica black. I did report it and I was told it's fairly new!! As if new vehicles don't have issues and refunded me a day.! It also had a alert saying place hands on steering wheel and started slowing down. This is unsafe and unacceptable. Otherwise Sumner dr. Has great employees it's my go to but I need them to take drivers seriously when reporting issues with unsafe vehicles and have them checked. It was a scary experience with my adult daughters n 4 grands screaming looking at these trucks almost hitting us. We traveled for a funeral due to an accident !! And almost lost our lives.
May 13 · Desar'ee Johnson
More Car Rental Near Me
Lucy's Rent a Car Travel4.0 (12 reviews)244 N 7th St, Allentown, PA 18102, USA
Enterprise Rent-A-Car4.0 (288 reviews)1115 Airport Rd, Allentown, PA 18109, USA
Hertz Car Rental - Allentown - Lehigh Street3.0 (70 reviews)1523 Lehigh St, Allentown, PA 18103, USA
Enterprise Rent-A-Car4.0 (748 reviews)1713 Lehigh St, Allentown, PA 18103, USA
Horizon Car Rental4.0 (41 reviews)912 Airport Center Rd, Allentown, PA 18109, USA
Kulp3.0 (40 reviews)1540 Race St Rear, Allentown, PA 18109, USA
Thrifty Rental Car4.0 (65 reviews)3311 Airport Rd, Allentown, PA 18109, USA
Alamo Rent A Car4.0 (196 reviews)3311 Airport Rd, Allentown, PA 18109, USA
Enterprise Rent-A-Car4.0 (444 reviews)3311 Airport Rd, Allentown, PA 18109, USA
National Car Rental4.0 (220 reviews)3311 Airport Rd, Allentown, PA 18109, USA
Budget Car Rental3.0 (331 reviews)3311 Airport Rd, Allentown, PA 18109, USA
Avis Car Rental3.0 (224 reviews)3311 Airport Rd, Allentown, PA 18109, USA
Categories
Top Visited Sites
Boss Transport & Family Services4.0 (82 reviews)
Hertz Car Rental - Pittsburgh - Pittsburgh International Airport (PIT)3.0 (787 reviews)
Enterprise Rent-A-Car4.0 (100 reviews)
Enterprise Rent-A-Car4.0 (102 reviews)
Hertz Car Rental - Baltimore - Reisterstown Road2.0 (109 reviews)
Enterprise Rent-A-Car4.0 (410 reviews)Trending Car Rental Blog Posts
How to Plan a Multi-Stop Road Trip with a Rental Car and Stay Within Your Budget
Best Road Trip Routes in the U.S. Perfect for Rental Cars | LifeStar Car Rental
What Happens When the Rental Car Company Cancels Your Reservation
How Seasonal Events (e.g., Sports Games, Concerts) Impact Rental Car Availability & Rates
What Rental Car Companies Don’t Tell You About Insurance Coverage
How to Choose the Best Rental Car Based on Your Itinerary Length & Driving Distance
