Enterprise Rent-A-Car Introduce
For residents and visitors navigating the west side of the Twin Cities metro area, reliable transportation is a daily necessity. Whether your vehicle is in the shop for repairs, you’re planning a weekend trip up north to the cabins, or you need extra capacity for moving or group events, finding a dependable car or van rental agency close to home is a top priority.
The Enterprise Rent-A-Car location at 10841 Excelsior Blvd in Hopkins, MN, serves as a crucial resource for the local communities, including Hopkins, Minnetonka, and St. Louis Park. This is more than just a place to pick up a set of keys; it's a neighborhood establishment known for its professional approach to customer service, as highlighted by local customers who appreciate the team's personal touch and genuine effort to assist through challenging situations. While every service-based business has varying feedback regarding vehicle condition or availability, this particular team is repeatedly praised for delivering human-centered, non-robotic customer care. They strive to be a helpful extension of your mobility during times when you need it most.
This location stands out in the Minnesota market by proudly identifying as a women-owned business, showcasing a commitment to diverse local entrepreneurship right here in the Twin Cities. Furthermore, Enterprise is a comprehensive provider, specializing not only in standard car rental but also as a dedicated van rental agency. This dual focus ensures that whether you need a fuel-efficient sedan for your daily commute or a passenger van to haul your daughter's hockey or lacrosse team gear to a tournament, you have options tailored to the demands of Minnesota life. With easy access off Excelsior Boulevard, this branch is strategically positioned for the convenience of locals seeking quick, hassle-free service without having to venture into the heart of downtown traffic.
Strategically located in the western suburbs of the Twin Cities, the Enterprise Rent-A-Car branch on Excelsior Boulevard is easy to reach for residents in the area.
- Physical Address: 10841 Excelsior Blvd, Hopkins, MN 55343, USA. This places the location conveniently near major suburban thoroughfares, making it highly accessible from nearby communities like Minnetonka, Edina, and Wayzata.
- Operating Hours: The branch maintains consistent hours to serve customers efficiently:
- Monday to Friday: 7:30 AM – 6:00 PM
- Saturday: 9:00 AM – 12:00 PM
- Sunday: Closed
- Accessibility Commitment: The location prioritizes ease of access for all community members, featuring important accommodations:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
As a full-service mobility provider, this Enterprise branch offers a robust range of vehicle classes and associated services to meet diverse Minnesota needs, from personal travel to light commercial use.
- Car Rental Agency: Offering a wide spectrum of passenger vehicles suitable for Minnesota driving conditions:
- Economy and Compact Cars for maximum fuel efficiency.
- Mid-size and Full-size Sedans for comfortable commuting.
- SUVs (Standard, Full-size, and Premium) and vehicles with All-Wheel Drive (AWD) or 4x4 capability—essential for handling those unexpected Minnesota blizzards and icy roads.
- Luxury vehicles for special occasions or business travel.
- Van Rental Agency: A specific focus on larger capacity vehicles for groups, families, or cargo:
- Minivans (e.g., Chrysler Pacifica) for 7- and 8-passenger capacity.
- 10- and 15-Passenger Vans for group outings and team travel.
- Cargo Vans and Pickup Trucks (which are typically available through Enterprise’s wider fleet network) for moving, hauling equipment, or home projects.
- Flexible Payment Options: To facilitate a quick and modern transaction process, the location accepts:
- Credit cards (Visa, MasterCard, American Express, Discover Network)
- Debit cards (with standard requirements/restrictions)
- NFC mobile payments (e.g., Apple Pay, Google Pay)
- Customer-Focused Booking: The branch allows for modifications and cancellations via the website or mobile app, with a general policy of no cancellation fee, offering flexibility for changing plans—a reality in the busy Twin Cities life.
This specific Hopkins Enterprise location has several key features that set it apart and cater to the local Minnesota population.
- Identifies as Women-Owned: Supporting a locally recognized women-owned business means your rental dollars contribute to diversity and local economic growth right here in Hennepin County.
- Active Military Discounts: Enterprise offers discounts for active military personnel, a valuable feature for service members and their families in the community.
- Local, Empathetic Customer Service: According to local reviews, the team is known for providing "non-NPC-like behavior" and being genuinely professional, patient, and kind, which is deeply appreciated by customers during stressful periods like vehicle replacement rentals.
- Strategic Fleet for Minnesota Weather: The inclusion of various SUV and AWD/4x4 vehicle options in the overall Enterprise fleet is crucial for safe and secure driving in the often-challenging Minnesota climate.
- Modern Payment Technology: Accepting NFC mobile payments provides a swift and contact-less transaction experience, leveraging modern technology for local customers.
Contacting the Hopkins branch directly is the best way to confirm specific vehicle availability, rental terms, and current promotions.
- Address: 10841 Excelsior Blvd, Hopkins, MN 55343, USA
- Phone: (952) 938-8825
- Mobile Phone: +1 952-938-8825
For those in the Minnesota metro area, choosing the Enterprise Rent-A-Car in Hopkins on Excelsior Boulevard is worthwhile for several compelling reasons. Most notably, the strong local reputation for exceptional, personalized customer service—a feature that can make all the difference, especially when renting a vehicle under less-than-ideal circumstances (like an auto accident). The staff’s reported kindness and professionalism, exemplified by positive customer feedback, indicate a team dedicated to going above and beyond the typical transactional relationship.
Furthermore, as a women-owned operation, selecting this location is an opportunity to support diverse local ownership. The practical services offered—including discounts for active military and a fleet that understands the necessity of SUVs and AWD vehicles for Minnesota's roads—make this branch highly relevant to the community it serves. While customers should always inspect their rental vehicle upon pickup and clearly communicate their needs and expectations, the core value proposition of this Hopkins location is the combination of a globally recognized, dependable brand with a genuinely caring and locally invested team. For your next car or van rental need in the Twin Cities west metro, choosing this Enterprise branch ensures you are not only getting a vehicle but also benefiting from a friendly, professional, and accessible neighborhood service.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
10841 Excelsior Blvd, Hopkins, MN 55343, USA
Enterprise Rent-A-Car Reviews
managerpaycallinsurance companycostmirrorSUVjobconveniencework
★ 5★ 4★ 3★ 2★ 1Dan, Matt, and Dimitry have personally helped me through an extremely difficult time in my life by showing immense kindness, patience, and overall stellar customer service to me over the last month. I've managed to fumble the bag repeatedly, yet these dudes have helped me through all of it. I've worked in auto, customer service, and auto customer service- and trust me when I say it's a special mix to have proffesionalism as well as non-NPC like behavior combine to have quality service given out in a way that isn't robotic and cold.Thank you so much for your work, and know that it's deeply appreciated.- Zach
October 15 · Spottke Z.When I first received the vehicle, it was delivered to me on empty—literally on "E"—so my very first stop had to be the gas station. In an attempt to avoid losing money on unused fuel, I initially put in just $10 at a time. However, this quickly became both frustrating and time-consuming. Ultimately, I decided to fully fill the tank for convenience. When I returned the vehicle, it still had a half tank of gas left, which meant I essentially donated roughly $40 worth of fuel back to the rental company.While I might have been more accepting of that loss under different circumstances, the condition of the vehicle made it harder to overlook. The interior was in very poor shape, with visible stains and an overall lack of cleanliness. On top of that, the turn signal wasn’t functioning properly. As someone who takes pride in being a responsible driver, I wasn’t overly concerned about being pulled over, but it was still an issue that should’ve been addressed before the vehicle was rented out.Additionally, I had originally requested either an SUV or a full-size vehicle and was told that one should become available by Thursday. I called on Thursday to follow up, only to be told there were still no vehicles available. I did appreciate getting a call Friday morning around 9:00 AM informing me that an SUV had become available. Unfortunately, I was at my daughter’s hockey practice at the time, and I let the team know I could be there by noon. I was told that the vehicle couldn’t be held for that three-hour window, and I’d have to wait for the next one to become available.As it turned out, I wasn’t able to switch vehicles and had to keep the pickup truck through the weekend, which presented another challenge. My daughter had a lacrosse tournament, and I needed to transport quite a bit of gear. The open, non-lockable truck bed was not ideal, and it meant I had to unload everything each time we went somewhere.By the time I received a call the following Tuesday that an Equinox was available, I declined. At that point, the weekend had already passed, and I had just refueled the truck again.Between the poor condition of the vehicle, the mechanical issues, the lack of timely follow-up, and the inflexibility around vehicle availability, this was unfortunately a very disappointing experience. Based on this, I will no longer be renting with Enterprise moving forward.
August 04 · Josh WelchMatthew was exceptionally kind and professional. The car is excellent, clean, and new! Loved driving the Versa, it still had that wonderful new car smell, already looking forward to renting from here again!
August 15 · RileyBeen using Enterprise for some time. So has my family. We know what to expect. Good customer service, clean cars,and easy paper work . There willing to work with you on pick up and delivery. Mostly it's the customer service. Friendly with a smile. In my experience, customer service seems to be less focused on in my day to day life. Not with Enterprise.
May 08 · James OlsonGreat experience after enduring a car accident that put our regular vehicle out of commission for almost a month. Enterprise handled all of the paperwork and talking to both the repair shop and the insurance company. We were uninvolved in that process which was exactly how we wanted it. And then we were even able to leave the vehicle at the dealer when we picked up our car after it being repaired. Very easy, very simple, very well handled on enterprises part.
April 03 · Chris Clarke
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