Enterprise Rent-A-Car Introduce
For residents and businesses throughout Douglas County and the wider West Metro Atlanta area, Enterprise Rent-A-Car at the Fairburn Road location is a foundational resource for reliable transportation. This branch, situated in the heart of Douglasville, Georgia, provides a comprehensive selection of vehicles, ensuring that whether your need is for an insurance replacement, a weekend family road trip, a business vehicle, or a large van for moving cargo, the solution is readily available.
The team at this local Enterprise is committed to upholding the brand's reputation for exceptional customer service—a fact often highlighted by local users. Customers frequently praise the staff members, noting their professional, friendly, and accommodating approach, which turns a standard transaction into a smooth and positive experience. Reviews specifically mention the "great energy, great service" and a "seamless transition" for those needing assistance, emphasizing the personal touch from the local team.
Furthermore, this Douglasville branch holds a special distinction in the community: it identifies as a women-owned business. Choosing to rent from this location means supporting a locally focused, diverse business while accessing the extensive network and high standards of a nationally recognized brand. In addition to serving the general public, the branch actively supports those who serve our country by offering noted Active Military Discounts, making it a preferred choice for our armed forces community in the area.
The Enterprise Rent-A-Car facility is ideally positioned on a major thoroughfare, offering excellent accessibility for both local Douglasville traffic and those traveling from surrounding areas in West Georgia.
Address: 6384 Fairburn Rd, Douglasville, GA 30134, USA
The location on Fairburn Road is easy to find and is close to local businesses, residential areas, and necessary amenities. Its primary accessibility features include:
- Direct Road Access: Being on Fairburn Road means quick connections to the nearby I-20 corridor, the main artery connecting Douglasville to Downtown Atlanta and the rest of the state. This is particularly convenient for customers involved in accident claims or those needing a swift rental to continue their journey.
- Onsite Services: The facility offers convenient onsite services, meaning all transactions—from vehicle inspection and contract signing to final vehicle return—are handled directly at this dedicated location.
- Accessibility Features: The branch is committed to serving all community members, featuring a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot, ensuring a comfortable experience for every customer.
- After-Hours Convenience: For customers with tight schedules, the location typically offers a secure after-hours return service, allowing renters to drop off keys in a designated drop box when the office is closed. However, renters should always confirm the specific procedure and understand that responsibility for the vehicle continues until an employee performs the inspection the next business day.
As a full-service car and van rental agency, the Douglasville Enterprise branch provides a broad suite of offerings to meet diverse personal and commercial needs across Douglas County and the Atlanta metro region.
- Standard Car Rental: A full range of rental cars, including fuel-efficient Economy, spacious Compact, reliable Mid-size, and comfortable Full-size sedans, perfect for insurance replacements or daily use.
- Specialty Vehicle Rental: An extensive fleet of specialty vehicles such as SUVs (Compact, Standard, and Full-size for family travel), Pickup Trucks (for home projects or hauling), and Luxury cars for special occasions.
- Van Rental Agency: Specializing in larger vehicle rentals, including Cargo Vans (ideal for moving furniture or business deliveries) and Passenger Vans (like 7-passenger, 12-passenger, and 15-passenger vans for group outings, church trips, or team transport).
- Insurance Replacement Rentals: The Enterprise brand is known for its strong relationships with insurance companies, making this location a go-to for customers needing a replacement vehicle after an accident or during vehicle service.
- Flexible Payment Options: The branch accepts major Credit Cards, Debit Cards (subject to specific identification and address verification requirements), and modern NFC Mobile Payments for ease of transaction.
The Douglasville Enterprise location stands out in the local market by combining the resources of a large corporation with a community-focused operational style.
- Active Military Discount: A major highlight is the dedication to providing special rates and benefits for active-duty military personnel, veterans, and government employees for both official and leisure travel, demonstrating a deep respect for those who serve.
- Women-Owned Business: Identifying as women-owned, the branch adds a valuable layer of diversity and local empowerment to its business model, appealing to customers who prioritize supporting diverse-owned enterprises.
- High Customer Service Scores: Local customer reviews consistently praise the professional and accommodating nature of the staff, citing specific employees who go the extra mile to ensure a positive, hassle-free rental experience.
- Debit Card Flexibility: While stricter policies apply for security, this location accepts debit cards under certain conditions, which is crucial for many local customers who prefer not to use a credit card for the deposit. Requirements often include presenting a utility bill and other supporting documentation to verify residence within the local area.
- Diverse Fleet for Every Need: The combination of cars, trucks, and a variety of vans (including cargo and passenger options) ensures that nearly any transportation requirement, from a daily commute to a major logistical move, can be addressed in one location.
For immediate reservations, checking vehicle availability, or inquiring about specific requirements for van rentals or military discounts, customers in the Georgia region should contact the branch directly.
Address: 6384 Fairburn Rd, Douglasville, GA 30134, USA
Phone: (770) 947-1218
It is always recommended to call the local number directly rather than a national line, as the local staff can provide the most accurate, up-to-the-minute information on fleet availability at the Fairburn Road location and clarify local-specific requirements, especially regarding deposits and documentation for debit card rentals.
Choosing Enterprise Rent-A-Car on Fairburn Road in Douglasville is an excellent decision for anyone in West Georgia who values a balance of national reliability and personal, attentive service. It is particularly worth choosing this branch if your situation involves:
- Insurance or Mechanical Replacement: This is Enterprise’s core strength. If you need a replacement vehicle through an insurance claim, the Douglasville team is highly experienced in handling the coordination, ensuring you get back on the road with minimal delay.
- Serving Military or Government Personnel: The availability of active military discounts and special government rates makes this a financially sound and supportive choice for the local service community.
- Needing a Specialized Vehicle: Unlike many airport locations, this local branch focuses on the “home city” market, meaning they often maintain a robust inventory of practical vehicles like cargo vans, passenger vans, and pickup trucks that are in high demand for local projects and group transport.
- Valuing Customer Service: The powerful local testimonials, highlighting the professionalism and willingness of the staff to solve problems and assist customers, suggest a superior experience compared to less involved competitors. The fact that the staff is praised for fixing issues from other branches underscores their commitment to positive outcomes for Georgia renters.
For a guaranteed clean, reliable vehicle backed by a major brand, yet delivered with the friendly, dedicated spirit of a locally supported, women-owned business, the Enterprise Rent-A-Car in Douglasville on Fairburn Road is a top-tier option.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
6384 Fairburn Rd, Douglasville, GA 30134, USA
Enterprise Rent-A-Car Reviews
teammanagernamepaycredit cardcallSUVfeebillsjob
★ 5★ 4★ 3★ 2★ 1Shoutout to the team at Enterprise for making my rental experience smooth and professional from start to finish. Lakia, Kaila, and Deanthony really took care of me—great energy, great service, and they made the whole process easy. The car was clean, ready to go, and everything was handled with care and respect. Appreciate y’all for making it hassle-free. I’ll definitely be renting with you again!
July 16 · MIAMI FILM KINGSGreat customer service experience. We had booked a rental at a nearby location that didn’t have what we needed, despite the fact that I called beforehand to verify that they had it before the reservation. 😒One of the staff members from here, a young gentleman, happened to be in the facility and checked with his store for us to verify that they had what we needed. It was a seamless transition and we're highly satisfied with the level of customer service we received. As I told them today, we will definitely be back when we need to rent another vehicle.
June 05 · Joanndith MetellusGreeted with a bright smile and given great customer service by Kayla! Had a hiccup and it was quickly resolved when i returned the same day. Lakeya helped me the second time and she even gave great service as well! Thanks awesome team! Very professional and friendly!
October 15 · Kiko KikoEnterprise Rental on Veterans Pky Douglasville, exceeded expectations. The Palisade was a lovely vehicle and the 2 young professional ladies who staffed the counter were amazing. Could not have asked for more!
October 07 · Eva ArnoldThis place is simply amazing young man had me in and out in 10 minutes and would have been quicker if I didn't have to wait to get the car cleaned. I returned the car a day early and the young lady that checked me in was amazing quick and thorough. I will definitely be coming back here in the future for all my needs they were outstanding
May 13 · Richard Hendrik
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