Enterprise Rent-A-Car

- 12337 Illinois Rte 59 Unit 135, Plainfield, IL 60585

For residents and visitors in the Illinois region, securing dependable and convenient transportation is essential, whether for local errands, corporate travel, or weekend getaways. The Enterprise Rent-A-Car branch in Plainfield, Illinois, serves as a key resource for the community, providing a wide array of clean, well-maintained vehicles, from compact cars perfect for fuel efficiency to spacious vans ideal for group travel or moving projects. As a recognized car and van rental agency, this local Enterprise location is committed to upholding the brand's reputation for customer service and neighborhood accessibility, focusing on meeting the diverse mobility needs of its Illinois customers right where they live and work.

This particular branch stands out not only for its extensive vehicle selection—which typically includes economy, full-size, SUVs, minivans, passenger vans, and pickup trucks—but also for its specific community focus. Notably, this facility identifies as a women-owned business, demonstrating a commitment to diversity and local entrepreneurship within the Plainfield area. Furthermore, the location proudly offers active military discounts, acknowledging and supporting the service of military personnel and veterans in the Illinois community.

The core mission is simple: to make the rental process as seamless and stress-free as possible. From the initial reservation to the final drop-off, the staff aims to provide a professional and accommodating experience. Customers have often highlighted the convenience of the service, including the potential for vehicle pick-up services from local body shops and seamless drop-off processes, which collectively contribute to the highly valued "home city" experience that Enterprise is famous for.

The Enterprise Rent-A-Car branch is conveniently situated in Plainfield, Illinois, making it easily accessible for residents across Will and Kendall counties. Its precise address is 12337 Illinois Rte 59 Unit 135, Plainfield, IL 60585, USA. The location’s proximity to Illinois Route 59 places it along a major thoroughfare, ensuring excellent connectivity for local drivers. The Route 59 corridor is a central point for commercial activity and local traffic in the Plainfield area, which allows for swift access whether you are coming from Joliet, Naperville, or other surrounding Chicago suburbs.

Accessibility for all customers is a priority at this location. The facility provides a wheelchair accessible entrance, ensuring that all patrons can enter and conduct business comfortably. For those driving to the location, on-site parking is available, which facilitates easy drop-off of a personal vehicle or quick access to the rental car collection area. Additionally, the location is generally set up to accommodate simple after-hours returns; customers can park the vehicle in a designated space, lock the doors, and use the key drop box located at the front of the building. This flexibility is key for individuals needing to return a vehicle outside of regular business hours without inconvenience.

The Plainfield Enterprise location offers a comprehensive suite of rental services designed to meet various personal and professional needs. The service offerings include:

• Car Rental Agency Services: Featuring a diverse fleet including economy cars, compact vehicles, midsize and full-size sedans, SUVs, and luxury-class vehicles. This variety ensures an ideal vehicle is available for any trip, from daily commutes to long-distance road trips.
• Van Rental Agency Services: Specialized vehicles such as minivans for family trips and passenger vans (e.g., 12- and 15-passenger vans) for large group transportation, as well as cargo vans for commercial or large item moving needs.
• Local Customer Pick-Up: A highly valued service where staff may pick up renters from their home, workplace, or a local body shop (often critical for replacement rentals), getting them to the rental office to finalize the paperwork.
• Insurance and Collision Replacement Rentals: Working directly with local body shops and insurance providers to supply replacement vehicles following an accident.
• Reservations and Online Booking: Simple online booking through the Enterprise website or mobile app, allowing customers to view the available fleet and secure reservations in advance.
• Payment Flexibility: Acceptance of major Credit Cards, Debit Cards, and modern NFC mobile payment methods, catering to diverse customer payment preferences. Note that debit card rentals have specific policies, which typically include requiring additional documentation and limiting additional authorized drivers to a spouse or domestic partner.

Several key features distinguish this particular Enterprise Rent-A-Car branch, reinforcing its role as a trusted local service provider in Plainfield, IL:

• Identifies as Women-Owned: This local Enterprise branch supports and promotes women-owned enterprise, fostering diversity in the local business landscape.
• Active Military Discounts: Providing special rates and discounts for active-duty military personnel, veterans, and government employees for both leisure and official travel.
• High Customer Service Potential: The staff is often praised for being knowledgeable, professional, and highly accommodating, with a focus on ensuring a quick and clean vehicle is ready for the renter.
• Vehicle Variety: The ability to rent not just standard cars but also specialized vehicles like large passenger vans and cargo vans directly addresses a wider range of community needs, such as group outings or light commercial hauling.
• Accessibility Features: Equipped with a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a commitment to serving all members of the Illinois community.
• Multiple Payment Options: Accepting Credit Cards, Debit Cards, and NFC Mobile Payments (such as Apple Pay or Google Pay), offering modern convenience at the counter.
• On-Site Parking: Providing convenient on-site parking for customers, which simplifies the process of picking up or dropping off a rental vehicle.

For inquiries, reservations, or to verify specific rental requirements (especially for debit card usage or van rentals), local customers in Illinois can contact the Plainfield branch directly:

Address: 12337 Illinois Rte 59 Unit 135, Plainfield, IL 60585, USA

Phone: (815) 230-3555

Mobile Phone: +1 815-230-3555

Choosing the Enterprise Rent-A-Car on Route 59 in Plainfield, IL, provides Illinois customers with more than just a car—it offers a comprehensive, service-oriented rental experience. The primary reason for choosing this location is its dedication to elevated customer care, which is consistently reported by satisfied customers. For many, the staff goes the extra mile, providing detailed reservation assistance, timely pick-up, and an efficient process that minimizes the time spent at the rental counter. The experience of receiving a "superb," clean, and well-maintained vehicle right on time is a significant highlight, transforming an essential chore into a pleasant part of the travel or replacement process.

Furthermore, the specific highlights of this local branch add undeniable value. The commitment to active military personnel through available discounts is a commendable community gesture. Its identity as a women-owned business also speaks to its local roots and diverse leadership. For those who prioritize accessibility, the wheelchair-accessible entrance and parking ensure a hassle-free experience for everyone. While every service location may occasionally face logistical challenges, the consistent focus on knowledge, friendliness, and professionalism, as attested by the most positive reviews, suggests a team dedicated to rectifying issues and ensuring customer satisfaction whenever possible. For residents in Plainfield and the surrounding Illinois suburbs looking for reliable vehicle options coupled with friendly, neighborhood-level service, this Enterprise location remains a top-tier choice for meeting all car and van rental needs.

Enterprise Rent-A-Car

12337 Illinois Rte 59 Unit 135, Plainfield, IL 60585, USA