Extended Care Medical Transportation

- 13341 SW Hwy, Orland Park, IL 60462

Extended Care Medical Transportation, based in Orland Park, IL, is a specialized transportation service dedicated to providing safe, comfortable, and reliable non-emergency transport for individuals with mobility challenges, seniors, and those requiring special assistance. Unlike a standard car rental agency that simply provides a vehicle, this company offers a comprehensive 'Transportation Service' that comes complete with professional care and specialized equipment. Their mission is to bridge the gap in dependable, high-quality, and accessible transportation, ensuring that everyone in the Chicagoland and Northwest Indiana areas can easily and safely reach their destination, whether it is a critical medical appointment or a social gathering.

The service goes far beyond simple point-to-point travel, focusing heavily on a compassionate, door-to-door (or even 'door-through-door') experience. Customer testimonials consistently praise the friendly, kind, and professional staff who help ease anxiety and provide hands-on assistance, including navigating stairs. This focus on the full transportation experience, from the moment of pickup to drop-off directly at the final office or facility, is what truly sets this local Illinois business apart in the realm of accessible transport.

Location and Accessibility

Located conveniently in the south suburbs of Chicago, Extended Care Medical Transportation operates from its facility at 13341 SW Hwy, Orland Park, IL 60462, USA. Orland Park serves as an excellent base for covering a wide service area that extends throughout the Chicago Southland region and into Northwest Indiana, making it a critical resource for Illinois residents who need to travel across city or state lines for specialized care or personal events.

For clients, family members, or facility representatives visiting the office, the location prioritizes physical accessibility. The facility features a fully wheelchair accessible entrance and designated wheelchair accessible parking spaces. This commitment ensures that the initial experience—from scheduling and coordinating a trip to addressing any concerns in person—is as smooth and barrier-free as the transportation service itself. Their professional approach begins with a location that is readily accessible to all community members.

Services Offered

Extended Care Medical Transportation operates as a comprehensive non-emergency transportation provider, specializing in several key service types to meet a vast range of needs for individuals who cannot utilize standard taxi or public transit services. They pride themselves on offering private trips, ensuring the passenger and their companions have the vehicle to themselves for a personalized experience.

• Non-Emergency Medical Transportation (NEMT): Providing reliable and timely transport for critical health-related journeys, including Doctor Appointments and Visits, Hospital Discharges, Transportation To Medical Appointments, and Facility to Facility Transports.
• Specialized Assisted Transport: Utilizing professional staff and advanced equipment to provide Wheelchair Transportation Transportation, Bariatric Wheelchair Transportation (accommodating large scooters and bariatric chairs), Ambulatory Transport for those who can walk but require assistance, and Stretcher Transports (also known as Gurney Transports) for patients who must remain lying down.
• Personalized Mobility Assistance: Offering specialized services that go beyond just driving, such as Door To Door service, Residential Pickups, Stairs Assist and the use of Stair Chairs, where two trained experts can assist patients up or down home stairs with maximum safety and peace of mind, as noted by appreciative customers.
• Senior and Disabled Transportation Services: Dedicated services for the elderly and disabled, including Senior Transportation Services, Transportation For The Elderly, and Special Needs Transportation, all delivered with compassionate care and professional oversight.
• Social and Community Transport: Extending service beyond strictly medical needs to maintain clients' quality of life. This includes transportation for Social Gatherings and Special Events, ensuring that mobility issues do not prevent participation in important life moments.
• Transportation Escort Service: Providing an added layer of support where staff can act as a Transportation Escort, helping patients right up to the office or clinic, assisting with check-in, and waiting to ensure a smooth journey back home.

Features / Highlights

The features and highlights of this Illinois-based transportation provider emphasize safety, comfort, and a professional, caring touch that is highly valued by its customers.

• High-Quality Accessible Vans and Equipment: The company exclusively utilizes full-sized vans equipped with commercial-grade Braun hydraulic lifts, considered the industry gold standard, which can accommodate wheelchairs and scooters up to 800 lbs, offering a much safer and more comfortable experience than minivans with ramps.
• Highly Trained and Vetted Staff: All drivers are in-house, vetted employees—not outsourced brokers—who receive extensive training that exceeds state requirements, including background checks and drug testing, ensuring the highest level of professionalism and care.
• Comprehensive "Door-Through-Door" Service: They offer a full-service experience that includes coming inside the home, providing stairs assistance, taking the patient to their appointment, helping with check-in and paperwork, waiting during the appointment, and providing a VIP return service. This minimizes anxiety and logistical stress for the patient and their family.
• Accommodation for Companions: Customers are welcome to have multiple passengers ride along with them at no extra charge, ensuring a loved one or caregiver can provide comfort and support during the trip.
• Extensive Service Availability: The service operates 24/7, 365 days a year, providing essential non-emergency transportation on weekends, nights, and even holidays, which is crucial for unpredictable hospital discharges or urgent medical needs.
• Private Trips Only: They exclusively provide private transportation, meaning the vehicle is solely reserved for the primary passenger and their accompanying guests, offering privacy and a direct route without shared stops.
• Affordable and Transparent Pricing: While they are a private-pay service and do not bill insurance directly, they are often described in customer reviews as "reasonably priced" compared to other options, offering a clear and upfront quote for their premium, specialized service.

Contact Information

Illinois residents in the Orland Park area and surrounding communities, as well as medical facilities needing to arrange a patient transfer, can reach the dedicated team using the following contact details to schedule services or request a free quote.

Address: 13341 SW Hwy, Orland Park, IL 60462, USA

Phone: (708) 429-2082

Mobile Phone: +1 708-429-2082

Scheduling a trip as early as possible is recommended, although the company makes every effort to accommodate same-day trip requests based on availability, thanks to their 24/7 operation.

What is Worth Choosing

For individuals in Illinois requiring non-emergency medical and accessible transportation, Extended Care Medical Transportation is the superior choice due to its relentless commitment to patient comfort and safety, moving far beyond what general transportation services offer. It is a full-service mobility partner, not just a ride provider.

What makes this service especially valuable is the unparalleled level of personalized assistance. The highly trained staff's ability to provide "stairs assist," making even the most difficult residential pickups seamless, alleviates a primary source of stress for patients and their families, a fact highlighted by multiple appreciative reviewers. The use of top-tier, full-sized, hydraulic-lift equipped vans ensures a dignified and safe ride for every single passenger, regardless of the size or type of their mobility device. By operating 24/7 and only providing private, direct trips, the company offers a premium, dependable service that ensures punctuality for critical appointments and peace of mind for social engagements. For a family in Illinois needing compassionate, professional, and reliably accessible transport, Extended Care Medical Transportation is an essential resource.

Extended Care Medical Transportation

13341 SW Hwy, Orland Park, IL 60462, USA