Enterprise Rent-A-Car Introduce
For many residents in the Milwaukee metropolitan area, especially those in Washington County and surrounding communities like Germantown, Menomonee Falls, and Sussex, having reliable, temporary transportation is a necessity, not a luxury. Whether your family car is in the shop after a collision, you need a full-size SUV for a weekend trip to the Wisconsin Dells, or you require a spacious cargo van for business, the Enterprise Rent-A-Car branch in Germantown, WI, offers a solution built on convenience and exceptional service.
Located conveniently on Kleinmann Drive, this Enterprise location distinguishes itself immediately as more than just a standard rental agency. It proudly identifies as a women-owned business, bringing a unique, community-focused approach to the well-known national brand. Customer feedback frequently highlights the professional and friendly atmosphere, with particular emphasis on the stress-free experience and the commitment of the staff to go the extra mile. In fact, many patrons point to the complimentary vehicle pick-up service—a major convenience when you are without transportation—as a key reason they choose to rent here.
This article will guide Wisconsin users through the key aspects of the Enterprise Rent-A-Car in Germantown, detailing its accessibility, wide array of services, commitment to the military community, and why it consistently earns top-notch recommendations from local customers.
The Germantown branch is strategically situated to serve the Northwest Milwaukee suburban area. Its location provides easy access for residents throughout the region without the congestion of a large city or airport terminal.
The official address is:
W190n10953 Kleinmann Dr, Germantown, WI 53022, USA
Accessibility is a key priority for this location, ensuring a seamless experience for all members of the Wisconsin community. The facility is equipped with a Wheelchair accessible entrance and a Wheelchair accessible parking lot, demonstrating a commitment to serving every customer equally. Furthermore, being located off a main thoroughfare in Germantown allows for a straightforward drive to major highways, making it simple to start your journey quickly, whether you are heading south to Milwaukee, west towards Madison, or north for a weekend escape to the Kettle Moraine State Forest.
As both a car rental agency and a van rental agency, the Germantown Enterprise location provides a comprehensive fleet and customer services designed for maximum convenience.
- Extensive Vehicle Fleet: The inventory includes a full range of vehicles to meet diverse Wisconsin travel needs, such as fuel-efficient economy and compact cars, midsize and full-size sedans (like the Toyota Corolla or Chevrolet Malibu), SUVs (like the Nissan Rogue or Chevrolet Tahoe), and luxury vehicles.
- Dedicated Van and Truck Rentals: Specialized vehicles are readily available, including minivans, 7- and 15-passenger vans for group travel, and various models of cargo vans and pickup trucks for moving and hauling personal or professional items.
- Complimentary Customer Pick-Up: One of the most-praised services is the free vehicle pick-up service, where staff will collect the customer from a local location, such as a home or auto body shop, and bring them to the branch to complete the rental paperwork. This service is a lifesaver when a customer is stranded without a vehicle.
- Flexible Payment Options: The agency provides a variety of ways to pay, accepting Credit cards, Debit cards, and modern NFC mobile payments for fast, secure transactions.
- After-Hours Returns: For added flexibility, the branch provides an after-hours return service, allowing customers to park the vehicle and use a designated drop-box for the keys outside of normal business hours.
- Corporate and Leisure Travel: They cater to both personal travel and corporate rental needs, including special arrangements for insurance replacement vehicles, which is a common requirement in the local area.
Beyond the standard rental offerings, the Germantown Enterprise branch stands out due to several significant features that benefit its Wisconsin clientele.
- Identifies as Women-Owned: As a locally designated women-owned business, this location offers a unique and supportive management style, often reflected in the consistently high customer service reviews, such as those praising manager Lindsay for being "extremely friendly and very very helpful."
- Active Military Discounts: To honor those who serve in the Wisconsin National Guard or are active military personnel, the agency provides active military discounts, including a discount on base rates for Government Leisure Travel, and other dedicated contracted rates for Official Government Travel.
- Exceptional Customer Service: The professionalism and helpfulness of the staff are frequently highlighted in customer testimonials, often describing the experience as "smooth, efficient, and hassle-free" and "truly a stress-free experience."
- High Convenience Factor: The combination of the free pick-up service—a rarity for many national rental chains—and the option for after-hours drop-off provides a level of door-to-door convenience that is unmatched in the local market.
- Universal Accessibility: The provision of a Wheelchair accessible entrance and Wheelchair accessible parking lot ensures that the facility is user-friendly and accommodating for all members of the community.
For reservations, inquiries about the fleet, or to schedule the complimentary pick-up service, customers can contact the Enterprise Rent-A-Car Germantown branch directly.
Address: W190n10953 Kleinmann Dr, Germantown, WI 53022, USA
Phone: (262) 250-3700
Mobile Phone: +1 262-250-3700
For anyone in the Wisconsin area, especially those near Germantown and the surrounding suburbs, choosing this Enterprise location is a smart decision rooted in both practicality and supporting a quality local business. The single most compelling reason to choose this branch is the integration of a major national fleet with genuine, local, and personalized service. The reviews speak for themselves, confirming that professionalism and customer care—as exemplified by the manager and team—are top-notch. When you're dealing with the stress of a vehicle repair or a complex travel schedule, having a rental agency that provides a "smooth, efficient, and hassle-free" process is invaluable.
The complimentary pick-up service stands as a major benefit, eliminating the logistical headache of getting to the rental office when you don't have a car. This is particularly beneficial for those relying on a replacement vehicle or located near a local auto body shop. Furthermore, the agency's dual commitment to community—identifying as a women-owned business and offering specific, verifiable active military discounts—shows a dedication to inclusivity and honoring service that resonates strongly within the local Wisconsin culture.
With a comprehensive fleet that extends from basic sedans for commuting to large vans for specialized needs, combined with modern payment options including NFC mobile payments, Enterprise Rent-A-Car in Germantown provides a robust, thoughtful, and highly convenient transportation solution for all residents and visitors to the region.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos








Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
W190n10953 Kleinmann Dr, Germantown, WI 53022, USA
Enterprise Rent-A-Car Reviews
pricepick upcallinsuranceemployeejobquestionsthe futureminivantolls
★ 5★ 4★ 3★ 2★ 1I received a call from Enterprise to schedule my vehicle pickup, and they even picked me up from the Auto Body Shop—such a convenient service! The entire process was smooth, efficient, and hassle-free. Their professionalism and customer service were top-notch.Truly a stress-free experience—highly recommend!
February 04 · Shyam PatelWe just returned our rental vehicle and had an amazing experience with Enterprise!! Before we even rented a vehicle I had spoke to Lindsay the manager and she was extremely friendly and very very helpful answering all questions!!! She is exactly the type of person that should be manager! We will definitely be a returning customer and thank you Lindsay!!!
July 11 · L GThis past weekend, I was reminded why great customer service makes all the difference.My wife and I had some challenges with our rental—wrong vehicle size, confusion at the airport, and a lot of back and forth. Honestly, it was frustrating. But then I met Lindsay at Enterprise’s Germantown branch, and everything changed.She went above and beyond: personally calling the airport to arrange a full-size SUV, offering her own time to help (even on a day off), and even reaching out to the airport manager when things weren’t working out. She didn’t just “do her job”—she cared, and that made all the difference.Because of Lindsay’s dedication and professionalism, a stressful experience turned into one that has earned my loyalty. If all Enterprise employees treat their customers with the same care, you’ve just gained a lifetime renter.Thank you, Lindsay, and thank you Enterprise, for showing what true customer service looks like.
September 14 · Aria VafadariI recently had the pleasure of renting a car from Enterprise and I couldn't be happier with the experience! From the moment I arrived at their location, the staff made me feel welcome and valued as a customer.The booking process was seamless and straightforward. When I arrived to pick up my car, it was clean, well-maintained, and ready to go. The representative took the time to explain the features of the car, ensuring I felt comfortable and confident before hitting the road.What really stood out to me was the exceptional customer service. The staff was knowledgeable, friendly, and willing to go the extra mile to accommodate my requests.Returning the car was just as easy as picking it up, and I appreciated the prompt processing of my return. The whole experience was stress-free, and the pricing was very competitive compared to other rental companies.Overall, I highly recommend Enterprise for anyone in need of a reliable and enjoyable car rental experience. I will definitely be using their services again the next time I travel.
April 09 · Carol SchleiI needed a rental car. Enterprise had a vehicle for me to drive. They asked a few questions, then showed me the car. I was on my way. Quick transaction. They were very polite and helpful.
September 04 · Jean M. Schmideler
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