Enterprise Rent-A-Car Glendale WI: Women-Owned Local Mobility Solutions

Enterprise Rent-A-Car Introduce

For residents and visitors in the North Shore and greater Milwaukee area, the Enterprise Rent-A-Car branch located in Glendale, WI, stands out as a reliable and community-focused source for all ground transportation needs. This is not just another rental counter; it is a locally distinguished business that prides itself on exceptional customer service, offering a convenient neighborhood location for those who need a replacement vehicle, a weekend getaway car, or a van for a larger project. Operating as both a car rental agency and a van rental agency, this location provides the diversity of fleet required to meet the varied demands of the Wisconsin community, from efficient compact cars for city commuting to spacious minivans and cargo vans.

An important detail for local users is that this Enterprise location identifies as a women-owned business. Supporting locally owned and diverse enterprises is a value shared by many in Wisconsin, and choosing this branch contributes directly to local economic diversity. Coupled with the powerful backing of the global Enterprise network, customers receive the personalized attention of a local operation combined with the quality, reliability, and breadth of services expected from a national brand.

Whether you are an active military member looking for special discounts, a local resident needing a temporary ride while your primary vehicle is in the shop, or a family planning a road trip to the Wisconsin Dells, this Glendale branch aims to make the rental process as smooth and straightforward as possible. The team, known for pleasant and fast service—as noted by customers who mention the speed and easygoing nature of the process—is focused on minimizing inconvenience and getting you on the road quickly.

Location and Accessibility

The Enterprise Rent-A-Car branch is conveniently situated to serve a large segment of the North Shore and northern Milwaukee County. Its location offers easy access for many local residents and businesses.

Address: 5932 N Green Bay Ave, Glendale, WI 53209, USA.
Geographic Convenience: This neighborhood location is ideally placed near major thoroughfares like I-43 and North Green Bay Avenue, making it highly accessible from nearby communities such as Fox Point, Shorewood, Whitefish Bay, and downtown Milwaukee. This positioning is particularly valuable for renters who rely on Enterprise for insurance replacement vehicles or those without immediate access to airport terminals.
Hours of Operation: While specific hours may vary, typical Enterprise neighborhood branches maintain schedules to accommodate daily customer needs:
- Monday – Friday: 8:00 AM – 5:30 PM (Hours may extend to 6:00 PM on Friday)
- Saturday: 9:00 AM – 1:00 PM
- Sunday: Closed
It is highly recommended to confirm current operating hours directly with the branch, especially regarding Saturday and Sunday availability.
Physical Accessibility: The branch is committed to serving all community members by featuring essential accessibility options:
- Wheelchair Accessible Entrance.
- Wheelchair Accessible Parking Lot.

Services Offered

This full-service Enterprise location provides a wide range of rental and business services catering to both personal and corporate mobility needs within the Wisconsin region.

Car Rental Services: Offering a comprehensive fleet including fuel-efficient economy and compact cars, mid-size and full-size sedans, and large SUVs perfect for Wisconsin’s varied seasons and road conditions.
Van Rental Services: Recognized as a van rental agency, the branch supplies utility vehicles such as minivans for family trips, and passenger or cargo vans for moving, small businesses, or group outings.
Insurance and Replacement Rentals: A core service of neighborhood Enterprise locations, providing a seamless rental experience for customers whose personal vehicles are in the shop following an accident or maintenance.
Discounts and Loyalty Programs:
- Active Military Discounts: Special rates and benefits are available for active-duty military members and veterans, a significant value for those serving the country.
- Enterprise Plus Program: Customers can enroll in the free loyalty program to earn points toward future free rental days and access a faster rental process.
Payment Flexibility: To accommodate diverse customer preferences, the branch accepts multiple payment methods:
- Credit Cards.
- Debit Cards (subject to certain qualifications and required checks for local renters).
- NFC Mobile Payments (contactless payment options like Apple Pay or Google Pay).
Customer Pick-Up Service: Enterprise is widely known for its commitment to picking up local customers, a crucial service for those needing a replacement vehicle but who are temporarily without transportation. (Note: Policies and distances apply and should be confirmed when booking).

Features / Highlights

Several distinct features make the Glendale Enterprise location a top choice for Wisconsin renters.

Identifies as Women-Owned: Choosing this location supports a women-owned business, reinforcing local economic diversity and community entrepreneurship in the Milwaukee area.
Community-Centric Customer Service: Despite being part of a large corporation, the neighborhood branch model fosters a focus on personal interaction. Customer feedback often highlights the pleasant and easygoing staff, indicating a dedicated effort toward positive engagement and quick service times.
Military Appreciation: The availability of active military discounts is a strong demonstration of support for those in service, offering tangible savings on both official and leisure travel throughout Wisconsin.
Flexible Payment Options: Accepting both credit and debit cards, as well as modern NFC mobile payments, makes the rental process accessible to a broader range of customers, enhancing convenience.
Focus on Vehicle Condition Transparency: Customer reviews, while sometimes noting the reality of used rental cars having some pre-existing wear (dents and scratches), underline the critical necessity for renters to document the car's condition upon pickup. This feedback serves as a key reminder for all renters to perform a thorough pre-rental inspection, ensuring they are only responsible for damage incurred during their rental period.

Contact Information

For making reservations, confirming hours, or inquiring about specific vehicle availability (especially vans or specialty models), users can easily contact the Glendale branch.

Address: 5932 N Green Bay Ave, Glendale, WI 53209, USA
Phone: (414) 540-7100
Mobile Phone: +1 414-540-7100
Recommendation: For the fastest service regarding specific discounts or vehicle requirements (such as military rates or accessibility needs), calling the local branch directly is often the most effective method.

What is Worth Choosing

The Enterprise Rent-A-Car at 5932 N Green Bay Ave in Glendale is an excellent choice for a variety of Wisconsin renters, but especially for those who prioritize community values and convenience. It is worth choosing for its blend of global brand reliability and local operational ethics.

The identification as a women-owned business is a significant differentiator for consumers looking to align their spending with supportive business practices. This local commitment is often reflected in the staff's dedication to quality customer service, a point explicitly mentioned in customer feedback where the staff is described as pleasant and focused on satisfaction. For many people, especially those dealing with the stress of a replacement rental or a tight schedule, this smooth and easygoing process is the most valuable feature.

Furthermore, the practical benefits are substantial: comprehensive van rental options—a necessity for local businesses, university students, and large families—and active military discounts provide tangible value to key segments of the Wisconsin population. The inclusive accessibility features, including the accessible entrance and parking, ensure that the facility is welcoming to all potential customers in the community.

However, potential renters should take heed of customer suggestions regarding vehicle inspection. While the process itself is fast, the advice to "be absolutely sure to take pics and vids of rental before getting in" is a common best practice across the entire rental industry. By incorporating this simple step, renters can ensure that they are protected against charges for prior damage, maximizing the benefit of the otherwise fast and easy rental experience provided by the Glendale team. Ultimately, this branch offers a winning combination: a convenient location, a diverse fleet, and a commitment to customer support, all wrapped in a locally supportive business model.

Enterprise Rent-A-Car Details

From the business
Identifies as women-owned

Highlights
Active military discounts

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Enterprise Rent-A-Car Photos

Enterprise Rent-A-Car Location

Enterprise Rent-A-Car

Wisconsin Milwaukee County Glendale North Green Bay Avenue

5932 N Green Bay Ave, Glendale, WI 53209, USA

Enterprise Rent-A-Car Reviews

An average rating of ★4.3 from 693 user reviews.

SUVinsuranceteamcallcredit cardmanagerdebit cardpassengerliesmell

★ 5★ 4★ 3★ 2★ 1

Cayden Shambeau, was a good sales person for Timothy had good customer service skills very pleasant to work with. He always had a smile on his face and Making sure that he was satisfied with the car he received. Thanks again for doing business with C. shambeau
October 18 · Rochelle Turner
Cars aren’t too great but the process was smooth, fast and easygoing. Some of the staff are cool.Be absolutely sure to take pics and vids of rental before getting in because you will be charged for others mishaps!Also, the cars I’ve rented ALL had dents and scratches.
April 09 · Candace Austin
Done with this location.My company has Enterprise in their rental pool as the option, so I've rented from them when needing to travel out of state for work to avoid putting miles on my personal vehicle. This is the closest location to me, so I've rented from them numerous times. It's never a great experience, and often a downright terrible one. Plus, their vehicles are just tired overall. I'm done with Enterprise, and especially this location.My major issues I've had:Rented cars on two occasions that absolutely reeked of weed and cigarettes. They dump about 20 ounces of air freshener on the upholstery and expect it to cover up the smell. The first time this happened, it was the last car on the lot, so I had no options. The second time, I demanded a new vehicle. Read the room. I'm traveling for work. What makes you think I'm cool arriving at a meeting smelling like Snoop Dog circa 1998?I had a long-term rental with them once due to a car recall on my personal vehicle. They did a bait and switch and I ended up the most mid Chevy Impala ever, despite being told I'd be getting a comparable model to my personal vehicle. I called a month into this rental and they wouldn't swap out the vehicle.And finally, my wife just rented a vehicle from them to take to Minneapolis through her work. I told her "make sure you take pictures of any damage before you leave the lot." She did, but when she just returned it, they found a scratch on the UNDERCARRIAGE of the car under the passenger side door. My wife didn't have a photo of it, because she couldn't see the damage. They are charging my wife's company insurance for damage from a previous renter. Ridiculous.I'm done with this place. I'd recommend staying clear if you can avoid them as an option. Terrible.
August 15 · Dan Herwig
The Customer Service Rep, Stewart Dahlman went over and beyond to find the vehicle of my choice. He's very polite as well as professional. In addition, he possesses great communication skills. The store is clean and organized In conclusion, the entire team work well together in meeting your needs. Excellent job Enterprise 👏
August 17 · Ellie Rhodes
On 8/14, I had a deeply unprofessional and disrespectful interaction with a manager at the Glendale, WI Enterprise location, identified as Nicholas.At the time, I was only listed as the emergency contact for my husband, D’ee. Nicholas called me and spoke in a curt, dismissive, and belittling manner, opening the conversation without basic courtesy or professionalism. When I later called back to report the issue to another staff member, I was transferred directly back to Nicholas, which only escalated my frustration.I later learned my husband only owed $22.50, which hardly justified the tone and disrespect I received. I put my complaint in writing and submitted it as requested, expecting that Enterprise leadership would take it seriously. Instead, Nicholas retaliated by placing my husband on the “Do Not Rent” list over this small balance, abusing his power and authority.This treatment was not only unfair but discriminatory. My husband, who is Black, was treated as if he had no voice or rights as a customer. Nicholas, a white male in a position of authority, chose to use that power to belittle me and punish us instead of resolving the issue. This left us feeling mistreated, targeted, and silenced.What makes the situation worse is that no one from Enterprise’s upper management ever contacted me to address my complaint. There was a major storm and flooding in the area at the time, yet instead of compassion or professionalism, we were treated with hostility and retaliation.This entire experience has made it clear that at this location, customers are not valued, and complaints are not allowed without consequences. I strongly advise that Enterprise investigate the conduct of this manager and take accountability for the mistreatment of customers, especially those of African American or Mexican descent, who may be treated unfairly.I also spoke with Abby, who assured me she would assist in resolving this issue. However, Abby never responded to my follow-up emails, never forwarded my complaint to upper management, and treated us as though we were nobody. Instead of addressing the situation, she allowed this complaint to be swept under the rug, showing complete disregard for accountability and customer respect.This treatment was not only unfair but discriminatory. My husband, who is Black, was treated as if he had no voice or rights as a customer. Nicholas, a white male in a position of authority, used his power to belittle me and retaliate against us instead of resolving the issue. Abby’s silence and failure to escalate the complaint further proved that Enterprise tolerates this type of behavior.There was a major storm and flooding in the area at the time, yet instead of compassion or professionalism, we were met with hostility, retaliation, and neglect. Enterprise’s conduct made it clear that complaints are not welcomed, especially from customers of color, and that there is a pattern of dismissing such concerns rather than resolving them.This experience has left us feeling mistreated, targeted, and silenced. I am filing this complaint with the Better Business Bureau and making it public so that other customers are aware of the discriminatory and abusive behavior we experienced at the Glendale, WI Enterprise location. I strongly advise that Enterprise investigate the conduct of both Nicholas and Abby, take accountability, and ensure that customers of African American and Mexican descent are not unfairly treated in the future.
September 04 · MsIndia lewis