Enterprise Rent-A-Car Introduce
For residents and visitors in Northeast Ohio seeking reliable and convenient transportation, the Enterprise Rent-A-Car branch located in Euclid offers a comprehensive car and van rental service. Situated close to major regional routes, this local office provides a diverse fleet selection to meet various travel needs, whether you're managing a family road trip, handling corporate travel, or require a replacement vehicle while yours is in the shop.
This Enterprise location is categorized as both a dedicated Car rental agency and a Van rental agency, underscoring its commitment to offering solutions for individual drivers, families, and larger groups requiring extra capacity. Furthermore, this branch proudly identifies as a women-owned business, contributing to the diversity and strength of the local Ohio business community. By choosing this location, customers can expect the high standards of a national brand delivered with a focus on local service excellence.
The foundation of a good rental experience lies in clear logistics and accessibility. The Enterprise Rent-A-Car office is conveniently located to serve the Euclid area and its surrounding communities. Its specific address places it on a well-known thoroughfare, making it relatively straightforward for local Ohio customers to find and access the facility, especially those using their own vehicle for pickup.
This location offers practical amenities that enhance the customer experience. On-site parking is available, which provides a simple solution for customers who drive their personal vehicle to the branch before transferring to their rental. Additionally, the location emphasizes accessibility for all customers, with a wheelchair accessible entrance and a wheelchair accessible parking lot. This commitment ensures that the process of picking up or dropping off a rental vehicle is manageable and stress-free for customers with diverse mobility requirements.
The services offered by this Enterprise branch are structured to provide maximum convenience and a comprehensive selection for the Ohio driver.
- Car Rental Agency Services: Offering a wide variety of vehicle classes including economy, compact, midsize, full-size, SUVs, and luxury cars suitable for various travel distances, occasions, and fuel efficiency needs.
- Van Rental Agency Services: Specializing in larger capacity vehicles such as passenger minivans (7- and 8-seaters), and larger passenger vans (like 10- and 12-passenger options), ideal for group outings, team transport, or large family vacations across Ohio and beyond. Cargo vans are also available for moving or hauling needs.
- Customer Pickup Service: Enterprise is widely known for its pickup service from home or work, which can be an invaluable service for customers in the Euclid area needing transport to the rental office to begin their trip. Customers should confirm service availability and specific details directly with the branch.
- Flexible Payment Options: The office accepts a range of common payment methods for customer convenience, including major credit cards, debit cards, and modern NFC mobile payments.
- Refueling Service Options: Customers are given choices on how to handle fuel upon return, including the option to pre-pay for a full tank or have the agency refill it after drop-off for a charge.
- Damage Waiver and Protection: Various forms of optional protection, such as Damage Waiver (DW), are offered to reduce or waive a renter’s financial responsibility for damage to the rental vehicle, subject to the rental agreement terms.
- Roadside Assistance: General policies ensure customers are supported with roadside assistance during their rental period for unexpected breakdowns or issues.
- Additional Driver Policy: The renter's spouse or domestic partner who meets all rental requirements may be an authorized driver at no additional charge, streamlining logistics for couples sharing the driving responsibilities.
Several key features make this particular Enterprise location a stand-out choice for those in the Cleveland and Euclid areas of Ohio.
- Identifies as Women-Owned: This designation highlights the branch's role in promoting diversity in local business ownership.
- Active Military Discounts: A notable commitment to service members, the branch offers discounts for active military personnel, a valuable benefit for service members and their families in Ohio.
- Robust Accessibility: The provision of a wheelchair accessible entrance and wheelchair accessible parking lot ensures that all customers, including those with mobility challenges, can easily conduct their rental transactions.
- Variety of Vehicle Classes: The combined car and van agency classification means whether you need an economy car for city errands, a premium sedan for a weekend getaway, or a 12-passenger van for a sports team, they aim to have a vehicle to fit the requirement.
- Use of Adaptive Driving Devices: While lift-equipped vans are not offered, the national Enterprise network is committed to providing adaptive driving devices at no additional charge, such as hand controls, left foot accelerators, spinner knobs, and pedal extenders, often requiring a few days of notice.
The Euclid branch is located at the following contact points for easy access and communication for those in the Ohio region:
**Contact Information**
Address: 25080 Lakeland Blvd, Euclid, OH 44132, USA
Phone: (216) 531-8810
Mobile Phone: +1 216-531-8810
For travelers within Ohio, this specific location offers numerous benefits. The combination of a convenient location near major routes in Euclid, the availability of both standard cars and specialty vans, and a friendly, professional team focused on customer service makes it a worthwhile option. This branch's dedication to supporting military personnel through discounts, as well as its proactive efforts to ensure full accessibility for customers with disabilities, showcases a community-minded approach that goes beyond standard rental operations.
While the nature of business operations can sometimes lead to inconsistent experiences, as reflected in customer feedback regarding vehicle cleanliness and vehicle maintenance checks, the positive remarks about the staff's dedication to accommodation and efficiency—such as going above and beyond to manage pickup and drop-off logistics—underscore the potential for excellent service at this location. Customers like Angel and Bryan, who experienced seamless arrangements and friendly interactions, illustrate the high standard of personal care the team strives to provide. The responsiveness of staff members who listen to concerns and attempt to resolve issues demonstrates a commitment to correcting course when problems arise. For Northeast Ohio locals, the convenience of on-site parking and accepting multiple payment methods, including modern NFC mobile options, adds to the overall ease of transaction, making Enterprise Rent-A-Car on Lakeland Blvd a reliable choice for your next rental need.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos







Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
25080 Lakeland Blvd, Euclid, OH 44132, USA
Enterprise Rent-A-Car Reviews
managerinsurancesalescallgashappypaySUVfeechildren
★ 5★ 4★ 3★ 2★ 1Angel and Bryan took care of my rental arrangements so well that I didn’t need to worry about the logistics of my trip at all. They accommodated my need to get a pick up to their location before and a drop off after. Both were efficient, friendly and upbeat. Thank you so very much!!
September 05 · K BWorst experience I have ever had at an Enterprise and I am a Gold Member! First rental I watch them pass off the car I dropped off without any checks and balances- it was still in the return lane. The second time- the car was dirty!! Manager Abby attempted to clean it twice. But it was still filthy. She still gave me the car and told me to call back and she would let me know if she had another car. I called back 1 hour later. Some gentleman answered. Wouldn’t let me speak with Abby and notified me hat they had nothing. I then went to leave with my family about an hour after that and the “maintenance required” notification came back on. I then called them back and a young lady answered this time. She told me they had a Mitsubishi outlander for me. I said that was fine. When I arrived Abby showed me a Chevy Equinox. At this point I was beyond upset and just took the car. My trip had already been delayed because of this. During the ride I complained about the cleanliness of the vehicle and even stopped to try and clean it my self. For the most part the car was parked during the trip and we secured other transportation as it did not seem to drive well. On the way back home a Check Engine light illuminated on the dashboard and the car would not accelerate. We had to pull over on the side of a busy highway in 100 degree weather. We ended up waiting for just over an hour for a tow truck. Troy at the location in Maryland was amazing in helping us get into a fully gassed, clean and drivable vehicle to get home. When I returned the vehicle Brad was helpful and he listened. But something needs to be done able the Euclid store and ensuring checks and balances are in place and being followed. I would also like at least half of my points spent on this trip.Very interesting I get a survey after every visit - not surprising I did not get the survey email after this one. I wonder way?!? I will post this on other platforms as well. This is not acceptable.
June 26 · Valencia KimbroughKallie and Thomas at the Euclid, Ohio location made our rental process a total joy. They were so helpful, knowledgeable and pleasant. We would definitely contact them if we ever need to rent a vehicle again.
October 01 · Martha MinorI rented a car from the Euclid, Ohio location of Enterprise. The associates are professional. They greeted me, and other customers, in a friendly manner. The associate precisely asked the required car rental questions. The check-in/pick-up was a smooth experience.
August 28 · Phillip DankMy finance rents from here all the time. This morning he was asked for a bill. I told him to give them his car insurance statement because it has his address. The manager told him to login to his insurance portal and he verified his insurance and address but why did you have to verify his insurance for a bill verification I asked? I’m not sure what’s going on but this just rubbed me the wrong way. They said the system just randomly dies this.
September 17 · Betty Randall
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