Enterprise Rent-A-Car Introduce
Enterprise Rent-A-Car at 361 Lynnway in Lynn, Massachusetts, stands out as a reliable and customer-focused option for vehicle rentals on the North Shore. As a well-known national brand, this location offers the expected benefits of a large fleet and comprehensive services, but it distinguishes itself locally through a commitment to exceptional customer care. The facility is proudly identified as a women-owned business, adding a unique, community-focused dimension to the national Enterprise footprint in the Commonwealth.
Serving the communities of Lynn, Swampscott, Nahant, and the wider Greater Boston area, this branch specializes in both standard car rental and van rental services. Their inventory typically includes everything from economical sedans and mid-size vehicles ideal for daily errands and commutes, to larger SUVs, minivans, and passenger vans necessary for family trips or group outings.
The highly positive customer reviews highlight two central elements of the service: the quality of the vehicles and the professionalism of the staff. Customers consistently praise the team for being "friendly and helpful" and note that the "large choice of vehicles" are "always in pristine condition." This commitment to a great experience and high-quality fleet makes the Lynn location a top choice for insurance replacement rentals, corporate needs, and leisure travel for Massachusetts residents.
The Enterprise Rent-A-Car branch is conveniently located on the Lynnway, a major thoroughfare in Lynn, MA. The address is 361 Lynnway, Lynn, MA 01901, USA. Its proximity to Route 1A and easy access to Route 1 make it a practical spot for customers commuting from areas north and south of Lynn, offering a quick entry point to and from Boston and the North Shore coastline.
The operating hours are generally set to serve the needs of a local community, with weekday operations typically running from 8:00 AM to 6:00 PM (Monday through Friday). Weekend rentals are accommodated with shorter hours, usually 9:00 AM to 12:00 PM on both Saturday and Sunday. Since hours are subject to change, especially on public holidays, customers are always advised to confirm their pickup and return times directly with the branch.
Commitment to accessibility is a key feature of this location. The facility provides a wheelchair accessible entrance and a wheelchair accessible parking lot. Beyond the physical space, Enterprise locations often provide a crucial service for local customers: the complimentary local pick-up service, available during normal business hours. This service is a major convenience for Massachusetts residents whose personal vehicle is in the shop or who are unable to arrange a ride to the rental office.
The Enterprise Rent-A-Car location in Lynn offers a diverse menu of vehicle types and ancillary rental services designed for both personal and business customers.
- Comprehensive Vehicle Fleet: Rental of a wide variety of vehicle classes including:
- Economy, Compact, and Mid-size Cars (ideal for fuel efficiency and city parking)
- Full-Size Sedans, Premium, and Luxury Vehicles
- SUVs (Small, Mid-size, and Full-size options)
- Minivans and Passenger Vans (e.g., 7-passenger, 12-passenger, and 15-passenger vans, subject to specific policies)
- Pickup Trucks and Cargo Vans for light hauling and moving tasks
- Complimentary Local Pick-Up: Free pick-up service from the customer’s location (within a specified distance) to the branch during regular business hours—a significant advantage for local renters.
- Payment Options: Flexibility in payment, accepting all major Credit Cards, Debit Cards (subject to specific requirements and holds), and modern NFC mobile payments.
- Business and Corporate Solutions: Services tailored for businesses, including corporate account programs and long-term rental options.
- Insurance and Protection Products: Offering optional coverages such as Damage Waiver (DW) and Extended Protection, allowing customers to tailor their level of liability protection.
- Additional Rental Amenities: Provision of optional add-ons like GPS navigation, child safety seats, and various fuel options (prepay, self-refill, or Enterprise refuel).
- After-Hours Returns: The facility allows for after-hours vehicle returns, where customers can park the car, lock the doors, and deposit the keys in a secure drop box.
This Enterprise branch is noted for several customer-centric features and key corporate commitments that enhance the rental experience for people in Massachusetts.
- Women-Owned Business Status: The branch identifies as women-owned, contributing to supplier diversity and offering an option to Massachusetts customers who prioritize supporting women in business.
- Active Military Discounts: The availability of special discounts for active military personnel is a commitment to affordability and recognition of service.
- Exceptional Customer Service: Multiple reviews cite "great experience and customer service," with the staff noted as "friendly and helpful," setting this specific location apart from standard rental experiences.
- Pristine Fleet Condition: A high-level commitment to vehicle quality ensures customers consistently receive vehicles that are reported to be in "pristine condition."
- Convenient Local Pick-Up: The complimentary local pick-up service is a huge convenience factor for local renters who are without transportation to the rental office.
- High Accessibility Standards: The physical location meets modern accessibility requirements, featuring a wheelchair accessible entrance and parking lot.
- Interstate Travel Policy: Provides flexibility for travel, allowing renters aged 25 and older with a credit card to take Economy through Full-Size cars and Minivans into Canada, simplifying cross-border trips for New England residents.
To reserve a vehicle, inquire about the free local pick-up service, or learn more about the fleet options for your needs in Massachusetts, please contact the Lynn branch using the details below:
Address: 361 Lynnway, Lynn, MA 01901, USA
Phone: (781) 581-5000
Mobile Phone: +1 781-581-5000
For Massachusetts residents in the North Shore and Greater Boston areas, Enterprise Rent-A-Car in Lynn is an excellent choice primarily because of its proven commitment to customer experience and vehicle quality. The combination of "friendly and helpful" staff and vehicles "always in pristine condition," as noted in multiple reviews, suggests this is a location where the service consistently exceeds the standard expectations of a rental agency. When dealing with the stress of an insurance replacement rental or a tight travel schedule, reliable vehicles and supportive staff are invaluable.
The unique blend of major corporate features—such as the large, diverse fleet, the flexibility of payment options, and the active military discounts—with a local, women-owned business identity offers a compelling reason to choose this branch. Furthermore, the complimentary local pick-up service is a highly practical convenience that removes a major logistical hurdle for customers who are temporarily without a car. This feature alone can save a tremendous amount of hassle for a local family or individual facing unexpected vehicle maintenance or repair.
While Enterprise is a large brand, the positive local feedback indicates a high-performing team at the 361 Lynnway address. Choosing this location offers a balance of national resources and high-touch, personalized service, making it a reliable and recommended option for all your car and van rental needs in the Massachusetts region.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car Reviews
pricemoneyinsurancemanagerphonedatesaturdayjobselectiontransaction
★ 5★ 4★ 3★ 2★ 1Enterprise is my favorite rental company. I have been renting cars from enterprise for the last 5 years and I have never experienced an issue. The staff are always very friendly and helpful. There is a large choice of vehicles that are always in pristine condition. John D
October 17 · john dempsyGreat experience and customer service. Genuinely the best service I’ve gotten from a car rental in years. This location specifically too , will be renting from then continuously in the future
October 08 · christian ramosSuper easy rental experience. Great car at a great price. Bryan and Dakota were true customer service professionals. Can’t recommend this location highly enough.
August 13 · Brian GreenSuperb customer service. GREAT STAFF - Olivia, Quinton, and Anjala!!! Excellent vehicle - very very clean. Reasonably priced. Will use Enterprise on the Lynnway in Lynn MA every time!!!!!!!!!!
August 13 · Donna DelViscovoThis is the worst service I've ever gotten at a car rental. Lady answered my phone 9AM Friday morning, extremely rude and self centered even when I'm being polite to her.
August 01 · Aleatorionito FC
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