Enterprise Rent-A-Car Introduce
For residents, students, and businesses in the Greater Portland area of Maine, reliable temporary transportation is a frequent necessity. Whether your own vehicle is undergoing a lengthy service, you need a larger van for a group outing along the coast, or you are simply looking for a comfortable car for a weekend trip up the I-95 corridor, the Enterprise Rent-A-Car location at 1 Marginal Way offers a central and accessible solution. This branch stands out not only for its extensive fleet but also for its strong commitment to customer service and community support, identifying proudly as a women-owned business.
The unique challenges of transportation in Maine—from navigating bustling downtown Portland streets to traveling the scenic yet sometimes rugged routes to Acadia or inland—require a versatile and dependable rental vehicle. The team at the Marginal Way location is dedicated to matching local users with the right vehicle for their needs, offering everything from fuel-efficient economy cars perfect for a city commute to spacious minivans essential for a family trip. Their focus remains on making the rental process straightforward, efficient, and reliable, ensuring that customers can get on the road quickly and with confidence.
While the nature of high-volume rental operations can sometimes lead to misunderstandings, as reflected in some public feedback regarding timing and logistics, the branch maintains a high standard for customer care, as evidenced by positive testimonials highlighting staff members going above and beyond to solve complex reservation issues. For Mainers, knowing there is a centrally located, full-service agency with flexibility in vehicle type and payment options is a significant advantage when planning any journey.
Location and Accessibility
The Enterprise Rent-A-Car branch is ideally situated in a high-traffic, yet easily accessible, area of Maine's largest city.
The official address is 1 Marginal Way, Portland, ME 04101, USA.
This location places the branch in the heart of Downtown Portland, offering exceptional convenience for local residents and those visiting the city for business or leisure. Its proximity to major thoroughfares, including access points to I-295 and US Route 1, makes for a quick start to any journey, whether heading south toward Kittery and Boston or north toward Freeport and Bangor. Being a popular downtown location, it is a key site for those seeking to rent a vehicle without having to travel to the airport.
The facility ensures broad community access by featuring:
- Wheelchair accessible entrance, providing an easy point of entry for all customers.
- Wheelchair accessible parking lot, offering designated and convenient parking for customers with mobility needs.
Operating hours for this branch are generally from 8:00 AM to 6:00 PM on weekdays (Monday–Friday) and 9:00 AM to 12:00 PM on Saturdays, with the office being closed on Sundays. Customers planning pickups or returns should always confirm hours, especially on weekends, to ensure a seamless experience, though an after-hours key drop-off service is often available for returns.
Services Offered
As a combined Car Rental Agency and Van Rental Agency, the Enterprise location on Marginal Way offers a wide scope of services to address various local transportation demands. These include:
- Diverse Car Fleet: A wide selection of vehicles ranging from economy and compact cars (like the Mitsubishi Mirage or Toyota Corolla), perfect for city driving and saving on gas, to full-size sedans and luxury options (such as the Chevrolet Malibu or Audi A4).
- SUV Rentals: Availability of SUVs (e.g., Chevrolet Tahoe, Nissan Rogue, Ford Edge), which are highly practical for Maine’s seasonal weather and often necessary for exploring more remote areas like the Western Mountains or the Katahdin region.
- Van and Minivan Rentals: Specializing in larger passenger vehicles, including 7-passenger minivans (like the Chrysler Pacifica or Toyota Sienna) and potentially 12- and 15-passenger vans for group transportation, catering to sports teams, family reunions, or corporate events.
- Short-Term Commercial Rental: Providing rental solutions for local businesses in need of temporary transportation, although dedicated commercial trucks may be handled through Enterprise Truck Rental’s separate Westbrook location.
- Insurance and Service Replacement: Working directly with local auto repair shops and insurance companies to provide replacement vehicles for customers whose cars are in the shop for maintenance or accident repair.
- Refueling Options: Offering flexible choices for fueling the vehicle upon return, including prepaying for a full tank or having the branch refuel it for a service charge.
Features / Highlights
This Portland branch distinguishes itself with several key features that benefit the local community:
- Identifies as Women-Owned: Operating under a significant designation that highlights diversity in business leadership in the Portland area.
- Active Military Discounts: The branch honors Enterprise’s national program offering special rates and discounts (typically 5% off base rates for Government Leisure Travel) for active-duty military, veterans, and government personnel, recognizing their service.
- Flexible Payment Options: Catering to a broad customer base by accepting various payment methods, including all major Credit cards, Debit cards (with specific policy restrictions for additional drivers), and modern NFC mobile payments.
- Cross-Border Travel: Allowing travel into Canada for renters aged 25 and older with a credit card, which is a practical feature for Mainers due to the proximity of the Canadian border.
- After-Hours Drop-Off: Providing a secure drop-off process for keys outside of normal business hours, adding flexibility for customers with late travel schedules.
Contact Information
For all reservation inquiries, confirmation of business hours, vehicle availability, and specific rate information, please use the following contact details:
Address: 1 Marginal Way, Portland, ME 04101, USA
Phone: (207) 772-0030
Mobile Phone: +1 207-772-0030
It is always advisable for customers, especially those traveling into Portland, to double-check their reservation details, including the specific pick-up location and the branch’s closing time, to ensure their experience is as smooth as possible.
What is Worth Choosing
For users in the Maine region, the Enterprise Rent-A-Car at 1 Marginal Way in Portland is a highly valuable choice for several reasons. The primary benefit is its unbeatable downtown location, making it convenient for anyone living or working in the city who does not want to rely on the airport location. It offers a broad fleet that is reliably clean and well-maintained, from small cars to large minivans, ensuring that all travel needs—whether for an Old Port visit or a long drive up to the northern woods—are met.
Furthermore, the branch's commitment to inclusivity, both as a women-owned business and through its policy of offering active military discounts, makes it a community-friendly option that many Mainers appreciate. The staff's willingness to go the extra mile, as highlighted in positive customer feedback, provides a level of service quality that can turn a challenging travel situation into a stress-free one. For the local Mainer who needs a reliable, versatile rental with flexible payment options, including debit cards, this Marginal Way branch provides a full-service experience designed for real-world logistical demands. While travelers should remain diligent about confirming reservation details and operating hours, the local team consistently aims to deliver the superior customer care Enterprise is known for.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1 Marginal Way, Portland, ME 04101, USA
Enterprise Rent-A-Car Reviews
priceairportpick upgascruisebustrain stationwalkinghotelmoney
★ 5★ 4★ 3★ 2★ 1Adam was our saving grace today! I made the mistake of booking our car in the wrong location and were running out of options as the holiday weekend approached. He was able to offer us a car that someone had cancelled their reservation on, right in the nick of time. Thanks, Adam, for your kindness and great service!
August 30 · Amanda GeroldAbsolutely horrible experience. Made reservation online for car pick up at 12pm. It was no disclosed anywhere that they close at 12pm. And if they do, why allow a 12pm pick up? Flight was a little late and we got there at 12:05. Office was closed. I called the corporate number, they apologized and asked for us to go back to the airport, claiming that they transferred our reservation there and they'dhavea car for us. . Had to Uber back only to find out the the airport had no knowledge of our reservation, nothing was "transferred " and had no cars left anyway. Called corporate again who again apologized and changed our reservation to the following day. They emailed me the new confirmation. Thankfully I read it carefully and realized it was made for the wrong airport in a different state! Portalnd OR vs Portland ME. Called again and they wanted to charge me double to charge it to the correct location. You can't make this stuff up. I ended up canceling but they cost me over $200 in Uber charges going back and forth between locations. I will never ever use Enterprise again or let anyone I know use them.
October 04 · AncaHave used this business to rent a car. No complaints regarding car rental or staff behavior! The reason for my 2-star review relates to the parking practices at this location. Rental cars are routinely parked on the sidewalk right-of-way, blocking the access of pedestrians, disabled users, and other vulnerable street users. Please stop this unneighborly practice! I have attached examples from Google Street view, and screenshots of the tax maps confirming that this part of the lot is city property and represents the sidewalk right-of-way
September 30 · Gordon PlattI rented a car from Marginal Way Portland, Maine.,Enterprise car rental co. My complaint is that I was charged, a week or so after dropping the car off, for a toll of which I paid. I had my own personal EZ Pass at the front of the rental car windshield and their EZ Pass was deactivated. It not the money, though it all adds up, it's the idea.
September 08 · Daniel TucciThe service representative was cordial, helpful, and knowledgable. The car was great--including a wirefree phone recharger, and the charge at the end was as expected! A wholely positive experience.
September 07 · Mary Scott Simpson
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