Enterprise Rent-A-Car

- 135 S Finley Ave, Basking Ridge, NJ 07920

For residents, businesses, and travelers passing through Somerset County, New Jersey, the Enterprise Rent-A-Car branch in Basking Ridge stands out as a reliable and highly customer-focused option for ground transportation. Located conveniently on South Finley Avenue, this establishment operates as a full-service Car rental agency and a Van rental agency, ensuring the local community has access to a diverse fleet for everything from daily errands and professional travel to moving and large-group transportation needs.

A significant point of pride for this New Jersey office is its identification as a women-owned business. This speaks to a commitment to diversity in the local economic landscape and provides customers with the choice to support a locally managed entity while still receiving the extensive network and vehicle quality assurance of a global brand.

The quality of service at the Basking Ridge office is frequently highlighted by customer experiences that go well beyond the typical rental transaction. One highly-praised example involves a customer who had significant issues with a faulty vehicle rented elsewhere, even struggling with the national roadside assistance line. However, their issue was swiftly resolved by a team member named Thomas at the Basking Ridge branch. The reviewer noted that Thomas "went above and beyond" not only to secure a replacement vehicle but also to personally "deliver it to me at work." This incredible level of proactive problem-solving and personalized care led the customer to state that, while their general opinion of the parent company had diminished, "That opinion does not carry through to the Basking Ridge office."

Other feedback reinforces this standard, with customers reporting a "Great experience" where "The gentleman at the store was efficient and friendly, car was clean and comfortable. The experience could not have been easier or more pleasant." The ability to utilize On line check in further streamlines the process, emphasizing both efficiency and personalized attention to save time for busy New Jersey customers.

In terms of operational features, the Basking Ridge branch provides essential benefits. It supports the New Jersey military community with valuable Active military discounts. Furthermore, the agency is fully equipped for modern transactions, accepting all major Credit cards and Debit cards, along with advanced NFC mobile payments. The facility ensures full accessibility with a Wheelchair accessible entrance and a Wheelchair accessible parking lot.

Location and Accessibility

The Enterprise Rent-A-Car location is conveniently situated at 135 S Finley Ave, Basking Ridge, NJ 07920, USA. Basking Ridge is an affluent community in Somerset County, and this branch's location makes it highly accessible for residents of surrounding towns such as Bernardsville, Gillette, Warren, and Stirling.

The S Finley Ave address places the agency near the heart of local commerce and close to major regional arteries. It is a practical pickup point for those needing quick access to routes like I-287, Route 202/206, and other vital transportation corridors that link North Jersey businesses and residential areas.

Accessibility is a key priority at this Enterprise location. The branch is equipped with a dedicated Wheelchair accessible entrance, ensuring that all customers can easily enter and navigate the facility. In addition, the convenience of a Wheelchair accessible parking lot is provided, offering safe and designated parking spaces for customers with mobility requirements right at the building entrance, making the start and end of the rental process stress-free.

Services Offered

• Car Rental Agency Services: A comprehensive fleet of vehicles available for standard and long-term rental, including economy, full-size, and luxury cars.
• Van Rental Agency Services: Providing various sizes of vans, including cargo vans and passenger vans, for commercial, moving, and group travel needs.
• Customer Pickup Service: Offering assistance with getting customers to the rental office, a valuable service, especially for local replacement rentals (subject to typical Enterprise distance and availability policies).
• Special Discounts: Provides Active military discounts as a benefit to service members and their families in New Jersey.
• Payment Flexibility: Accepts all major payment types, including Credit cards, Debit cards, and modern NFC mobile payments.
• Digital Check-in: The availability of an online check-in process helps to streamline the pickup experience, saving customers time at the counter.
• Accessible Facilities: Features a fully compliant Wheelchair accessible entrance and Wheelchair accessible parking lot.

Features / Highlights

• Exceptional Customer Care: Specific staff members, such as Thomas, have been recognized for going "above and beyond," even delivering replacement vehicles to customers' workplaces, setting a high standard for service recovery.
• Identified as Women-Owned: Appeals to New Jersey consumers who prioritize supporting diverse, local business ownership.
• Efficiency and Friendliness: Consistent customer reviews praise the "efficient and friendly" staff and report that the rental experience "could not have been easier or more pleasant."
• Financial Support for Service Members: Offers practical assistance to the military community through dedicated Active military discounts.
• Modern Payment Options: Accepts NFC mobile payments, catering to the growing preference for contactless and digital transactions alongside traditional Credit cards and Debit cards.
• Full Accessibility: Ensures a comfortable experience for all patrons with both a Wheelchair accessible entrance and a Wheelchair accessible parking lot.
• Dual-Function Fleet: Operating as both a car and Van rental agency ensures a suitable vehicle is available for any purpose.

Contact Information

For current vehicle availability, to arrange a rental, or to inquire about a local pickup service, please contact the Basking Ridge branch directly during their weekday operating hours.

Address: 135 S Finley Ave, Basking Ridge, NJ 07920, USA

Primary Phone: (908) 766-5471

Mobile/Alternative Phone: +1 908-766-5471

Note: The branch operates Monday through Friday, 8:00 AM to 5:00 PM, and is closed on Saturdays and Sundays, but offers After-Hours returns. Please call to confirm availability outside of standard business hours.

What is Worth Choosing Enterprise Rent-A-Car in Basking Ridge

For New Jersey residents in the Basking Ridge area, this particular Enterprise branch is a clear choice based on its documented commitment to superior customer service and its practical offerings. While the Enterprise brand is nationally recognized, the local team's ability to consistently deliver an "easier or more pleasant" experience sets it apart. The high praise directed at the staff, specifically for their heroic effort in solving a major customer issue by delivering a replacement vehicle to their workplace, underscores a service philosophy that prioritizes the customer’s time and needs—a highly valuable trait for busy commuters and families in Somerset County.

The agency's dual function as a Car rental agency and a Van rental agency means it can accommodate almost any transportation requirement, from a compact rental during insurance repairs to a large van for moving or event logistics. This versatility, combined with the business being proudly women-owned, offers compelling reasons for local consumers who wish to support diverse and efficient local commerce.

Moreover, the practical benefits are significant. The Active military discounts provide a meaningful saving for service members. The acceptance of all major payment options, including the fast and secure NFC mobile payments, caters to modern transactional preferences. Finally, the guaranteed physical accessibility, with a Wheelchair accessible entrance and parking, ensures that the service is welcoming and convenient for every single customer in the New Jersey community. The Basking Ridge office truly merges the reliability of a major brand with the personal, high-touch service of a top-tier local business.

Enterprise Rent-A-Car

135 S Finley Ave, Basking Ridge, NJ 07920, USA