Avis Car Rental Introduce
Planning your next road trip, a major move, or simply need a reliable vehicle while yours is in the shop? For residents and visitors in the Bay State, securing dependable transportation is essential to fully experience everything the region has to offer. Avis Car Rental, a trusted national provider, offers a convenient local car rental agency and van rental agency right here in Framingham, Massachusetts. Situated on a central commuter route, this location is perfectly positioned to serve the greater MetroWest area, providing a wide selection of vehicles and professional service for both personal and business needs. Whether you're heading into Boston, exploring the historic North Shore, or taking a scenic drive through Western Massachusetts, starting your journey with a quality rental can make all the difference.
This Framingham location is part of a broader network across Massachusetts, meaning you benefit from the resources of a large, reliable brand while enjoying the personal touch of a local neighborhood facility. The commitment to customer satisfaction is evident, with staff often going the extra mile to ensure your rental experience is smooth, from the reservation process to the final vehicle return. This approach is especially valuable in a busy, transit-heavy state like Massachusetts, where reliable vehicle availability and flexible terms are key to a stress-free trip.
For those planning extended stays or needing a vehicle for a longer project, this location offers competitive rates and programs for long-term rentals, sometimes available for periods up to 11 months. This flexibility is a significant advantage for corporate travelers, students attending local universities, or anyone awaiting the delivery or repair of a personal vehicle. The array of rental options also makes it a great choice for local small businesses in need of temporary transportation for staff or equipment.
The Avis Car Rental at 220 Worcester Road is easily accessible for residents across Framingham, Natick, Sudbury, and the surrounding towns.
The Framingham Avis Car Rental is strategically located at 220 Worcester Rd, Framingham, MA 01701, USA. This address is right on Route 9 Eastbound, a major arterial road that connects countless communities west of Boston and offers direct access to the Massachusetts Turnpike (I-90), making it an ideal pickup point for travel across New England. The office is notably situated inside the Cabot House building, often sharing a complex with other well-known businesses like Jordan Furniture. This placement provides excellent visibility and ease of entry and exit, even during peak driving hours in the area.
For your convenience, the location provides:
- On-site parking for customers needing to leave their personal vehicle temporarily.
- Wheelchair accessible entrance, ensuring ease of access for all customers.
- Wheelchair accessible parking lot, offering dedicated spaces close to the entrance.
Avis Car Rental in Framingham, MA, provides a comprehensive suite of rental services designed to meet diverse travel and logistics requirements throughout the greater Massachusetts region:
- Car Rental Services: Offering a variety of vehicle classes, including fuel-efficient compacts like the Toyota Corolla, mid-size sedans, and full-size cars for comfortable travel across the state.
- Van Rental Agency: Specializing in larger capacity vehicles, such as minivans (for up to 7 passengers) and full-size 12- and 15-passenger vans, perfect for group trips, college moves, or large family outings.
- SUV Rental: Providing Standard and Mid-size SUVs for extra space, luggage capacity, or tackling the varied weather conditions of New England.
- Long-Term Car Rental: Competitive rates and flexible agreements for monthly or extended rentals (up to 11 months), ideal for temporary assignments or emergency vehicle replacement.
- One-Way Rentals: Allowing customers to pick up a vehicle in Framingham and drop it off at another Avis location, perfect for out-of-state or airport travel.
- Free Pick-up Service: Available for local customers who need assistance getting to the rental counter (requires calling the location directly).
- Debit and Credit Card Payments: Accepting major credit cards and debit cards for rental transactions, though credit card policies may vary and customers should check authorization hold details.
Beyond the core services, this Framingham location offers distinct features that enhance the rental experience for local Massachusetts customers:
- Active Military Discounts: Acknowledging and supporting service members with special promotional offers.
- Accessibility: Full wheelchair accessibility, including designated parking and entrance, ensuring all customers are welcomed and accommodated.
- Wide Vehicle Selection: Access to a diverse fleet that often includes economy cars, full-size cars, vans, SUVs, and even luxury vehicles, depending on availability.
- Convenient Location on Route 9: Direct access to major MA commuter routes (Route 9 and I-90), minimizing local driving time before hitting the highway.
- Avis Preferred Membership Benefits: Customers can take advantage of loyalty programs to skip the counter and expedite the pick-up and drop-off process.
- Auxiliary Rental Options: Availability of add-ons such as GPS Navigation, SiriusXM® satellite radio, Child Safety Seats, and Extended Roadside Assistance (note: e-toll services are also available for easy toll road usage across MA and beyond).
Avis Car Rental (Framingham)
Address: 220 Worcester Rd, Framingham, MA 01701, USA
Phone: (508) 872-8707
Mobile Phone: +1 508-872-8707
General Operating Hours:
- Monday – Friday: 8:00 AM - 5:00 PM
- Saturday – Sunday: 9:00 AM - 2:00 PM
Choosing the Avis Car Rental location in Framingham is a smart move for anyone in the MetroWest area needing reliable and customer-focused transportation. The local team is committed to providing a clean, prepped vehicle, even for last-minute reservations, as noted in customer reviews that praise the quality of the car received. A key point of differentiation is the staff’s dedication to resolving issues quickly and professionally, highlighted by an instance where a staff member, Carl, was described as "super enthusiastic and friendly and knowledgeable," proactively managing a windshield crack issue and allowing a vehicle swap at no charge to ensure the customer’s safety and trip success. This dedication to flexible, helpful service—even when dealing with unexpected travel hiccups—demonstrates a strong commitment to customer satisfaction.
Furthermore, the convenience of the location on Route 9, its generous weekend hours compared to some competitors, and the availability of specialized vehicles like passenger vans make it a one-stop-shop for many needs. For our Massachusetts community, having access to an active military discount and fully accessible facilities means this location is dedicated to serving a broad range of local residents and visitors with equity and respect. From a simple compact car for city errands to a 15-passenger van for a weekend team event, Avis in Framingham offers the fleet diversity, location convenience, and customer-first service that is truly worth choosing for your next local or regional trip.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Parking
- On-site parking
Avis Car Rental Photos


Avis Car Rental Location
Avis Car Rental
220 Worcester Rd, Framingham, MA 01701, USA
Avis Car Rental Reviews
drivingphotosminddeskbill
★ 5★ 4★ 3★ 2★ 1Was just fine. Corolla I rented was cleaned and prepped as I waited, but I had reserved the night before at 10:00 PM.Clearly some angry travelers had some bad experiences or made some bad decisions and blamed the staff. But, mine was fine. I was expecting the worst with a 3.4 rating but would rent from here again.It’s a small staff 2 people only here though, so I think if you order a rental after hours or get long line when checking in or out it is literally because there are only 2 employees and they have no facilities.
August 14 · Our EventsPicked up a van to drive to maryland and back. Worked with Carl. He was super enthusiastic and friendly and knowledgable. The van we rented had a small crack in the windshield which i didnt realize till after i drove off. Called and Carl told me it was no problem and put it in the notes. Crack got worse on the trip and called and allowed me to swap the van out, no charge at all.
February 19 · Patrick McNair Jr.This location closes very early in weekends which is ok, but they don’t allow off-hour drop off is a big issue to me.Any drop-off during their after hour will count towards the next business day they open.The employees are not willing to corporate with you to accommodate your drop-off needs too. When I asked about this they just say “it’s an Avis thing, we don’t get control”.
January 05 · YT LWasted my time coming to this Avis location to only be told they couldn't honor my reservation since they had no cars available. Would have been nice if they had the courtesy to call and let me know.
December 13 · Jaclyn BelfioreBe very careful when you sign the final rental agreement. The paper and ink might be from the 1980s and you would think, oh well I can trust the rental folks, it’s just a matter of goodwill, but heads-up if you find an error on the part of the desk rep and try to fix it later, the response you will get is - you should have checked the agreement before signing.1) Fuel gauge reported when renting was incorrect on the agreement (which is printed on 1980’s paper). Gas was half full, but noted as full. The guy at the desk confidently said, get the car back half full and I’ll take care of you. Surely, I was taken care of and there was someone else at the desk when returning who very calmly said we will bill you for the fuel. Glad I took a photo of the odometer. Common courtesy would have been hey, we think the car should have been returned with a full tank as our records show you had a full tank when you rented it. Room to improve on customer service, probably yes.2) e-toll pass added without confirmation. Was having a simple conversation with the service rep when renting regarding toll pass since an upgrade was available and he mentioned that toll pass will be no added cost with the upgrade. We ended up not taking the upgrade and going with the basic car and using our own transponder (did the whole add the car to EZpass thing). Tried to get the ez pass removed from the final bill, but customer rep was not willing to consider the case. I can understand company policy and stuff but what was probably needed was a Genuine effort to understand the situation and make an attempt to resolve the case and not come from a perspective where you have already made up your mind about the outcome and tell the customer, well you should have read the agreement before signing (printed on 1980s paper with the same years ink and printer).Anyways, seems like a local small family run store so wouldn’t want to hurt the business by posting a negative review. The customer rep was trying some version of their best to try and manage the situation and I’d like to think this was not one of the best days/timing for them or for me and we are all human and try to balance multiple hats. The overall experience was okay. But is there scope for improvement? Yes for sure
August 14 · Pratik
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