Enterprise Rent-A-Car Introduce
Introduction / Overview
For residents and visitors in Sussex County, New Jersey, finding a dependable local source for vehicle rentals is crucial for navigating the region’s beautiful landscape and conducting necessary business. Enterprise Rent-A-Car at 191 NJ-15 in Lafayette Township serves as a dedicated, locally-focused car rental agency and van rental agency, committed to meeting the diverse transportation needs of its neighbors. This branch specializes in providing a wide array of vehicles, from standard sedans for quick trips to spacious vans for group travel or hauling cargo.
More than just a place to pick up keys, this location prides itself on a foundation of exceptional customer service and community commitment. It is proudly identified as a women-owned business, bringing a strong, attentive, and professionally focused approach to every customer interaction. The team understands that renting a vehicle often comes during a time of need—whether it’s for insurance replacement, a weekend getaway, or essential business travel—and they strive to make the process as reliable and straightforward as possible, a fact frequently echoed in the glowing customer reviews.
Location and Accessibility
The Enterprise Rent-A-Car branch is ideally situated at 191 NJ-15 in Lafayette Township, making it a convenient and visible spot for those living in or traveling through Sussex County, including areas like Newton, Sparta, and Lake Mohawk. Located directly on State Route 15 (NJ-15), the facility is highly accessible via this major highway, which connects directly to the region's main arteries.
This commitment to convenience extends to ensuring a welcoming environment for all patrons. The location is equipped with key features designed to facilitate access for every customer. These include a dedicated wheelchair accessible entrance, eliminating physical barriers to entry. Furthermore, a clearly marked wheelchair accessible parking lot ensures that parking is stress-free and convenient upon arrival, solidifying the branch's position as an inclusive and community-minded local business.
Services Offered
As a full-service car and van rental provider, the Lafayette Township Enterprise branch offers a range of services designed to simplify your travel and transport logistics, ensuring you get the exact vehicle you need for your plans.
- Car Rentals: Availability typically includes a variety of vehicle classes, from economy and compact cars for efficient local travel, to comfortable mid-size and full-size sedans, and SUVs, which are perfect for family outings or exploring the North Jersey area.
- Van Rentals: Specialized fleet options are available, catering to needs for group transportation and larger hauls, including minivans (for 6+ passenger needs) and full-size passenger or cargo vans, making it a reliable choice for sports teams, moving projects, or church groups.
- Dedicated Customer Service: The local staff is known for their courteous, professional assistance, and proactive communication, particularly when managing reservations or unexpected vehicle needs, as highlighted by customers.
- Flexible Payment Solutions: The location accepts a variety of modern and convenient payment methods, including major Credit Cards, Debit Cards, and NFC mobile payments, making the transaction process quick and secure.
- After-Hours Drop-Off: For customers returning vehicles outside of standard business hours, a secure key drop box is available, usually located near the back of the office (near the wash bay door), providing necessary flexibility for late returns.
- Rental Requirement Support: The branch provides detailed policy information for renters, including rules for additional drivers, age requirements, and options for Damage Waiver (DW) protection and cross-border travel into Canada (for approved vehicle classes).
Features / Highlights
The local Enterprise branch in Lafayette Township distinguishes itself through key features that add significant value and reflect its commitment to community service and customer convenience.
- Proudly Women-Owned: Identifying as a women-owned business, this distinction speaks to the branch’s commitment to leadership, quality service, and a business model often characterized by meticulous attention to detail and personalized customer interaction.
- Active Military Discounts: A valued offering to the community, the availability of discounts for active military personnel is a significant highlight, providing tangible savings and showing gratitude for service members in New Jersey.
- Accessibility Focus: Complete with a Wheelchair Accessible Entrance and a Wheelchair Accessible Parking Lot, the facility ensures a barrier-free experience for all customers, prioritizing inclusion.
- Proven Problem-Solving: The local team, and specific individuals like "Zack," have earned praise for working hard to resolve unexpected issues, such as inventory shortages, by efficiently providing vehicle upgrades and honoring original reservation rates, ensuring smooth customer satisfaction.
- Modern Payment Options: The acceptance of Credit Cards, Debit Cards, and NFC mobile payments makes the checkout process fast, flexible, and in line with modern consumer preferences.
Contact Information
To schedule your next car or van rental, or to consult with the knowledgeable team at the Lafayette Township branch, please use the contact information provided below:
Address: 191 NJ-15, Lafayette Township, NJ 07848, USA
Phone: (973) 383-7010
Mobile Phone: +1 973-383-7010
What is Worth Choosing
For New Jersey residents in search of a car rental agency that consistently delivers on its promises, the Enterprise Rent-A-Car in Lafayette Township is a local asset worth choosing. The exceptional service culture at this branch is repeatedly confirmed by customer experiences, which praise the staff for being "very reliable, professional and courteous."
A notable example of this dedication is the willingness of the team to go above and beyond, particularly when unexpected issues arise, such as a national vehicle recall. One satisfied customer shared their excellent experience after a reserved minivan was unavailable, noting that the office quickly provided an "upgrade to the Ford Expedition and honored the original minivan pricing." This proactive, customer-first approach, coupled with the staff’s commitment—as highlighted by a review praising "Zack" for making the process "quick and easy"—ensures that even during busy periods, such as the beginning of the week, your rental needs are handled efficiently.
Choosing this location means benefiting from a business that is not only a part of the community, evidenced by its women-owned status and support for military families, but also a provider that understands the importance of reliability and transparency. If you need reliable, professional transportation in Sussex County, trust the local experts at 191 NJ-15 for a rental experience that truly sets the standard for how car rentals "should be done."
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos







Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
191 NJ-15, Lafayette Township, NJ 07848, USA
Enterprise Rent-A-Car Reviews
pick upcallmanagerinsurancepricesteamunderstandingcheckmorningasset
★ 5★ 4★ 3★ 2★ 1We had an excellent experience at this location. Even though the minivan we wanted (and reserved) wasn’t available due to a national recall, this office gave us an upgrade to the Ford Expedition and honored the original minivan pricing. I highly recommend them!
July 11 · Christine DonatelloVery reliable, professional and courteous. A local asset that we will use again. Zack worked very hard to make sure everything ran smoothly and made the process quick and easy. I booked a 6+ pax vehicle online on a Saturday and picked it up Monday morning. No issues with the short lead-time, just remember that they are pretty busy in the beginning of the week. This is how car rentals should be done!
July 25 · Jerry SollienDid a last-minute reservation online and arrived an hour later to pick it up. On my way to the store, they informed me they had the vehicle and they were about 20 minutes behind getting it ready, which was fine since it was last minute. When we arrived at the location, it was clean and was greeted with a smile from Zack. He got all of our information advised that the car would be ready in another 15 minutes. We were able to grab coffee and came back it was ready. No problem adding additional driver on. Fast and friendly service from Zack that was running to check vehicles in and out and never missed a beat. Will be returning and will be my go-to location moving forward because another location was terrible.
May 10 · Carolyn CrossI had the pleasure to rent a car from this location and I couldn’t be more satisfied. Everything went well, seamless and quick. Got a nice mustang convertible which my kids absolutely loved. Was a great experience for them. Also couldn’t believe how cheap it was. I’m not kidding, this place was great. If I ever need to rent a car again, I will definitely visit this Newton branch
May 29 · Chewing and Reviewing!!Made reservation for any vehicle. They sent confirmation and time for pickup. Arrived there before pick up time. They said they had no vehicles at all. Also none of the close local offices had any vehicles. Called corporate office, they said we would get notified when a vehicle was available. Never received a call back. Called the local office to see what was going on. They kept hanging up on me. This is the most awful experience I have ever had with a company.
April 23 · Allan O'Gorman
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