Enterprise Rent-A-Car

- 911 Pennsylvania Ave, Matamoras, PA 18336

For residents across Pike County and the surrounding areas of the Upper Delaware River Valley in Pennsylvania, having reliable access to rental transportation is essential. Whether you need a temporary replacement vehicle while yours is in the shop, a spacious SUV for a weekend getaway to the Poconos, or a passenger van for a group outing, the Enterprise Rent-A-Car branch at 911 Pennsylvania Ave in Matamoras, PA, serves as a crucial local resource. This location is part of the extensive Enterprise network but operates with a local focus, providing a variety of vehicles to suit the diverse travel needs of Pennsylvanians.

The Matamoras branch is recognized for its comprehensive fleet, offering everything from fuel-efficient economy cars for daily errands to larger models like full-size sedans, minivans, and SUVs. This flexibility is particularly important in a region like northeastern Pennsylvania, where travel often involves a mix of local routes, state highways, and longer trips across the state or into neighboring New York and New Jersey. The agency’s commitment to providing a wide range of vehicle classes ensures that whether your trip is for business, pleasure, or emergency, a suitable vehicle is generally available.

However, potential customers in Pennsylvania should be aware of the need for proactive communication, particularly concerning vehicle availability. While the agency aims for a smooth rental process, one recent customer reported a frustration where a reservation for a "premium SUV" was not fulfilled upon arrival, and the customer was not notified until they called the branch just before their scheduled pick-up. This highlights a crucial best practice for all users: always call the local Matamoras branch the day before, or early on the day of, your scheduled pick-up to confirm the exact logistics of your reserved vehicle type to avoid last-minute delays or disappointment. Despite the large corporate backing, the reality of local inventory management necessitates this extra step for the best experience.

Location and Accessibility

The Enterprise Rent-A-Car branch is conveniently located on Pennsylvania Avenue in Matamoras, a prime location for users in the tri-state border region of Pennsylvania, New York, and New Jersey. Its position on a main road provides easy access for local residents and those traveling through Pike County.

The specific address is:911 Pennsylvania Ave, Matamoras, PA 18336, USA

The location’s accessibility features are designed to accommodate all members of the Pennsylvania community:

• Wheelchair Accessible Entrance: Ensures that the facility is welcoming and easily navigated by all customers.
• Wheelchair Accessible Parking Lot: Dedicated parking spaces are available to provide convenient access for those requiring mobility assistance.

Services Offered

As a professional car rental and van rental agency, the Matamoras Enterprise branch offers essential transportation solutions for various needs across Pennsylvania.

The range of core services and rental options includes:

• Diverse Car Fleet: Providing a spectrum of vehicles from Economy, Compact, and Midsize cars (such as the Nissan Versa or similar models) for cost-efficient travel, up to Full-size sedans and luxury-class vehicles for enhanced comfort.
• SUV and Truck Rentals: Offering various SUVs, including Compact, Small, and Standard models with seating up to five passengers, which are highly popular for navigating Pennsylvania's varied terrain and carrying gear for outdoor activities.
• Van Rental Agency: Supplying Minivans for families (typically seating up to seven people) and larger 12- and 15-passenger vans for group travel, often utilized by local organizations, churches, or large families in the region.
• Complimentary Local Pick-up Service: A widely appreciated service offered by Enterprise, where the staff may pick up customers from their home or nearby service center (within a reasonable radius) and transport them to the rental office, eliminating the need for an additional ride-share fee.
• Flexible Payment Options: Accepting major Credit Cards, Debit Cards, and NFC Mobile Payments, providing flexibility for customers. (Note: Specific restrictions on vehicle types and deposit requirements may apply when using a debit card, so customers should confirm policies ahead of time.)
• Roadside Assistance and Vehicle Support: All rentals are backed by Enterprise's global network, ensuring access to support services like roadside assistance during the rental period.

Features / Highlights

The Matamoras Enterprise branch includes several key features that appeal directly to the local Pennsylvania consumer base.

Highlights of this location include:

• Identifies as Women-Owned: The branch publicly identifies as women-owned, supporting and promoting diversity in local Pennsylvania business leadership.
• Active Military Discounts: The agency offers discounted rental rates for active-duty members, retired employees, and veterans for both official government and personal (leisure) travel. For Government Leisure Travel, this typically includes a 5% discount off base rates, a valuable benefit for the large military and veteran population in Pennsylvania.
• Debit Card Acceptance: Debit cards are accepted for rentals, though policies restrict the use of debit cards to specific vehicle classes (Economy through Full Size cars, Cargo and Minivans, and small/standard SUVs up to 5 passengers), and customers may need to present additional proof of insurance or identification.
• Clean and Maintained Vehicles: Customers typically report that the location provides clean and well-maintained vehicles, a critical factor for comfort and safety on Pennsylvania's highways.
• Unlimited Mileage Options: Many of the rental offerings include unlimited mileage, which is highly beneficial for Pennsylvania users planning long-distance trips or extensive regional travel without worrying about accumulating mileage fees.

Contact Information

For specific vehicle inquiries, confirming a reservation, or arranging the local pick-up service, it is recommended to contact the branch directly during their operating hours.

Address: 911 Pennsylvania Ave, Matamoras, PA 18336, USA

Phone: (570) 409-1046

Mobile Phone: +1 570-409-1046

What is worth choosing

Choosing the Enterprise Rent-A-Car location in Matamoras, PA, is worthwhile for Pennsylvania users primarily due to its local convenience and the valuable amenities it offers. The women-owned classification signals a positive local presence, while the inclusion of active military discounts is a significant advantage for service members and veterans throughout the region. The ability to use debit cards provides financial flexibility that not all rental agencies offer.

The availability of a diverse fleet, ranging from compact cars to passenger vans, makes it a one-stop-shop for various transportation needs, whether it's an economic vehicle for a short commute or a large van for a group excursion. Furthermore, the option of the complimentary local pick-up service greatly simplifies the logistics of obtaining a rental, saving users the cost and hassle of separate transportation.

However, users are strongly advised to take proactive steps to ensure a flawless experience. Given past customer feedback regarding vehicle fulfillment and post-rental billing, Pennsylvania customers should:

• Call Ahead: Always call the branch 24-48 hours before the reservation time to confirm that the specific vehicle class reserved is physically present and ready for pick-up.
• Document Vehicle Condition: Thoroughly inspect and take photos or videos of the vehicle's condition, particularly the rear and sides, both before leaving the lot and upon immediate return, to safeguard against potential future damage claims.
• Maintain Communication: Ensure all contact information provided is up-to-date and check all communication channels (phone, email, voicemail) for any messages from the agency during and after the rental period, especially concerning alleged damage or billing adjustments.

Enterprise Rent-A-Car

911 Pennsylvania Ave, Matamoras, PA 18336, USA