Enterprise Rent-A-Car Introduce
The inventory at this branch typically encompasses the full range of Enterprise vehicle classes, from fuel-efficient economy and compact cars to spacious full-size sedans, SUVs, and a variety of vans. The Highland Park location is identified as a women-owned business, adding a notable community-focused distinction to its professional services. They are committed to providing value, offering discounts such as those for active military members, and ensuring accessibility features, which are vital for serving the diverse needs of the local Illinois user base. While most customer experiences are streamlined and positive, a review of customer feedback indicates that for some, particularly those dealing with complex insurance claims, initial issues regarding vehicle class availability and policy coverage may require patience and direct communication with both the agency and the insurance carrier to resolve efficiently.
This Enterprise branch focuses on making the rental process as convenient as possible, accepting multiple forms of payment, including modern NFC mobile options. Their reputation is built on a commitment to customer support, aiming to get local users and visitors back on the road quickly and confidently. They serve as a reliable neighborhood option, contrasting with larger, often more hectic, airport rental facilities.
The Enterprise Rent-A-Car agency is conveniently situated in the northern Illinois suburb of Highland Park, easily accessible to residents of the North Shore and surrounding areas.
- Physical Address: 1430 Old Skokie Valley Rd, Highland Park, IL 60035, USA.
The location on Old Skokie Valley Road places the branch near a major thoroughfare, making it simple to reach from nearby communities like Deerfield, Lake Forest, and Northbrook via Skokie Valley Road (US Route 41). This makes the branch an ideal drop-off and pick-up point for those who prefer to avoid the traffic and congestion of central Chicago. For individuals arriving by private vehicle for a pick-up, the location features a dedicated Wheelchair accessible parking lot, which adds an essential layer of convenience for all customers. Furthermore, the facility itself provides a Wheelchair accessible entrance, ensuring that all community members, regardless of mobility requirements, can manage their rental transactions comfortably and independently. Customers requiring a pick-up service should always call the local branch ahead of time, as policies on pick-up distance and timing may vary, especially given this is a suburban neighborhood location rather than an airport hub.
The Enterprise Rent-A-Car at 1430 Old Skokie Valley Rd offers a comprehensive suite of rental services typical of a major neighborhood branch.
- Car Rental Services: A wide selection of vehicles is generally available, including economy cars for fuel-efficient travel, compact and mid-size sedans for general use, full-size cars, SUVs for family travel, and luxury models.
- Van Rental Agency: As a recognized van rental provider, the branch offers minivans (typically 7- and 8-passenger) for group or family trips, and various cargo vans for moving or business logistics.
- Insurance and Replacement Rentals: They specialize in providing vehicles to customers who require a rental due to a vehicle repair or accident claim, often working directly with major Illinois insurance carriers.
- Variety of Payment Methods: The agency accepts a range of convenient payment options, including Credit cards, Debit cards, and modern NFC mobile payments (e.g., Apple Pay, Google Pay).
- Local Customer Pick-up: Many neighborhood Enterprise branches offer a complimentary 'We'll Pick You Up' service, though availability and range must be confirmed directly with the Highland Park office.
- Long-Term and One-Way Rentals: Options are available for extended rentals or for customers who need to pick up a vehicle in Highland Park and return it to a different Enterprise location, subject to availability and fees.
Beyond the standard vehicle offerings, this specific Enterprise branch distinguishes itself with several notable features focused on customer accommodation and community recognition.
- Identifies as Women-Owned: This designation highlights local ownership and management, reinforcing the branch's role within the local Highland Park business community.
- Active Military Discounts: A valuable feature for Illinois residents and visitors who are serving or have family members serving, providing a way to save on rental costs.
- Commitment to Accessibility: The provision of a Wheelchair accessible entrance and Wheelchair accessible parking lot ensures that all customers, including those with mobility challenges, can easily access the facility and rental vehicles.
- Dedicated Customer Service: As evidenced in some reviews, the presence of knowledgeable and personable staff members is a key highlight, capable of providing smooth and transparent check-in processes and quickly handling unexpected issues.
- Neighborhood Focus: Unlike airport locations, this branch typically services local residential and business clients, offering a less chaotic and more personalized rental experience.
- Modern Payment Options: Acceptance of NFC mobile payments provides a fast, secure, and touchless way to complete transactions.
For Illinois customers needing to reserve a car or van, inquire about their insurance replacement policy, or arrange for a local pick-up, the Highland Park Enterprise team can be reached using the information below.
- Address: 1430 Old Skokie Valley Rd, Highland Park, IL 60035, USA
- Phone: (847) 831-3880
- Mobile Phone: +1 847-831-3880
It is always recommended that customers, particularly those with insurance claims or specific vehicle needs, call the local branch directly at the provided phone number to confirm vehicle availability and to clarify any details of their reservation before arrival. This proactive step can greatly help to ensure the smooth, hassle-free service that most customers experience.
For residents in the North Shore and surrounding areas of Illinois, this Enterprise branch is highly worth choosing primarily due to its combination of a comprehensive fleet and strong local focus. It serves as an excellent resource for anyone needing reliable transportation, especially for insurance replacement rentals where the proximity and efficiency of a neighborhood branch are crucial. The ability to rent everything from a compact car for running local errands to a 15-passenger van for group travel makes it a versatile one-stop shop.
Furthermore, the agency’s stated commitment as a women-owned business and its provision of military discounts demonstrate a genuine connection to the community and an effort to offer value to specific groups. The physical accessibility features—the wheelchair accessible entrance and parking lot—are significant benefits, ensuring the facility is welcoming and manageable for every customer in the area. While a small fraction of users may encounter temporary inventory challenges, which are common across the industry, the general practice of knowledgeable staff working to find a solution is a testament to the brand's local service goals. Choosing this Highland Park location means selecting a professional, locally-rooted agency that provides the extensive vehicle options and backing of a major national brand, all while focusing on customer convenience and community values right here in Illinois. The blend of variety, accessibility, and potential savings (like the military discount) makes it a top recommendation for a neighborhood car rental.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1430 Old Skokie Valley Rd, Highland Park, IL 60035, USA
Enterprise Rent-A-Car Reviews
pricedrivingteamcallinsurancemanagernamekidsselectionminivan
★ 5★ 4★ 3★ 2★ 1I recently had the pleasure of working with John Twohig during my car rental experience and I must say, the service was outstanding. From the moment I arrived.JohnTwohig was incredibly knowledgeable about the rental options and went above and beyond to ensure I got a vehicle that suited my needs. The check-in process was smooth, the vehicle was in excellent condition, and the terms of the rental were explained clearly and transparently.he handled it quickly and without hassle. It's rare to find someone in customer service who is both detail-oriented and genuinely personable.
July 08 · krunal patelVery frustrating experience. Working with them due to an insurance claim and reservation was set up via my insurance carrier. Informed that they had cars available but all were large and would not be fully covered by my policy. Called my insurance company who informed me that they had to offer me a vehicle for the price outlined in my policy. Had to explain to 2 different employees and took an hour. Then they said they would give me a larger car but would have to come back and switch cars. I don’t mind the smaller car but now have to come back and deal with them again. I would never use voluntarily and would avoid this location. I have been through this process before but never had this much trouble.
October 24 · Leon SujataGreat experience renting from Enterprise in Highland Park, Illinois! John really helped me out and made the sure the vehicle I needed was there for me!
July 15 · Robert SmolerJohn and his team were great at making sure I received the car I wanted in a timely manner. Loved the attention to detail in making sure the car was in pristine condition when I received it and that the process went as smooth as possible.
July 10 · Jesse HicksEnterprise is our top pick for a rental agency and the Highland Park, IL location was great. The staff is super helpful, friendly, and proactive. They dealt with all questions efficiently and promptly. We highly recommend the team in Highland Park
May 05 · vancones
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