Alamo Rent A Car Introduce
Welcome to Southern California! For travelers and local residents alike needing reliable transportation, Alamo Rent A Car at Long Beach Airport (LGB) stands out as a key service provider. Alamo Rent A Car is a well-known name in the car rental industry, recognized for serving both leisure and business travelers. This particular location in Long Beach, California, is proudly identified as a women-owned business, adding a layer of unique community commitment to its professional services. Whether you’re planning a relaxing cruise down the Pacific Coast Highway, a family trip to Disneyland, or a critical business meeting in the greater Los Angeles area, securing the right vehicle is essential for a successful journey in the Golden State.
The Long Beach branch offers a wide selection of vehicles, from economical compact cars perfect for city driving to spacious SUVs and vans ideal for family vacations and group travel. The company aims to make the rental process as smooth as possible, featuring modern check-in options designed to get you on the road quickly. They are committed to providing a clean, well-maintained vehicle, though as with any highly utilized service, customer experiences can sometimes vary, as evidenced by user feedback regarding vehicle readiness. Despite occasional hiccups, the dedicated staff are often noted for their friendly and helpful nature, with one customer specifically praising a representative for honoring a third-party reservation and finding a better deal.
A smooth rental experience often begins before you even arrive, and Alamo’s digital tools play a major role in this. Services like Accelerated Check-in and the option to "Skip the Counter" allow you to manage most of the necessary paperwork online, significantly reducing wait times. This focus on efficiency is particularly appreciated by travelers eager to start their California adventure without delay. Furthermore, their offerings are comprehensive, covering not just the vehicle itself but various protection and assistance options like Collision Damage Waiver (CDW), Supplemental Liability Protection (SLP), and Roadside Assistance PLUS.
Understanding the local context is key. Long Beach provides a fantastic base for exploring Southern California. Having a rental car from a location like this puts you within easy driving distance of major attractions, from the beaches of Orange County to the cultural hubs of Los Angeles and San Diego. Given the extensive road network and the size of the region, personal vehicle access is almost a necessity for fully experiencing what California has to offer.
The Alamo Rent A Car location is highly convenient, situated right at the Long Beach Airport (LGB) complex. This airport location makes it especially easy for those flying into the area to pick up their rental immediately upon arrival.
Address: 4100 Donald Douglas Dr, Long Beach, CA 90808, USA
This address places the agency directly in a prime transportation hub, simplifying logistics for both inbound and outbound travelers. The facility offers on-site parking for customers, and critically, it demonstrates a commitment to accessibility, offering a wheelchair accessible entrance and a wheelchair accessible parking lot. This ensures a more inclusive service experience for all travelers.
As a professional car rental agency, Alamo provides an extensive range of services and options designed for convenience, flexibility, and coverage. These services ensure that your specific travel and protection needs are met during your time in California.
- Accelerated Check-in: An online service allowing customers to provide necessary details in advance to save time at the counter.
- Self-Service Kiosk: For a quick check-in experience, the touch-screen kiosk lets you skip the main rental counter line.
- Skip the Counter Option: Eligible renters who complete an Accelerated Check-in and confirm details online can proceed directly to their car on the lot.
- After-Hours Return: Customers can easily return their vehicle after the location's closing time by following designated parking instructions and utilizing the drop box.
- Additional Driver Options: A renter's spouse or domestic partner is an authorized driver at no additional cost in California; other additional drivers may be added for a fee and must meet requirements.
- Flexible Payment Options: Accepts major Credit Cards, Debit Cards (subject to specific requirements, often requiring a return travel itinerary and deposit), and NFC Mobile Payments.
- Optional Protection Plans: Offering Collision Damage Waiver (CDW), Supplemental Liability Protection (SLP), and Personal Effects Coverage (PEC).
- Refueling Service Options: Provides choices for pre-pay fuel, having Alamo refill the tank upon return, or returning the vehicle full.
- Onsite Services: General on-site customer service and vehicle pick-up/drop-off.
Several distinct features and operational highlights make choosing Alamo Rent A Car at LGB a compelling option, particularly for local residents and domestic travelers:
- Identified as Women-Owned: Supporting a locally rooted, diverse business within the Southern California community.
- Active Military Discounts: Acknowledging and offering discounts to active military personnel.
- High Accessibility Standards: Features a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring ease of access for customers with mobility needs.
- Efficient Digital Workflow: The combination of Accelerated Check-in, Self-Service Kiosks, and the Skip the Counter option drastically streamlines the rental pick-up process.
- Diverse Vehicle Fleet: Offers a wide selection from economy cars to SUVs and vans, catering to nearly all travel group sizes and purposes.
- Customer Service Focus: Despite occasional logistical challenges, the staff at this location have been praised in reviews for going above and beyond to provide excellent customer service and flexible solutions, such as honoring reservations that ran into third-party booking issues.
- On-site Parking: Convenient parking available at the location.
For general inquiries, reservations, or assistance with an ongoing rental, you can contact the Long Beach location directly using the information below. It is always recommended to call the local branch for the most accurate, up-to-the-minute information regarding their operations and your specific reservation details.
Address: 4100 Donald Douglas Dr, Long Beach, CA 90808, USA
Phone: (833) 740-1720
Choosing Alamo Rent A Car in Long Beach, CA, is particularly worthwhile for travelers who prioritize a combination of efficiency, accessibility, and value. The digital check-in features—Accelerated Check-in and Skip the Counter—are perfect for those flying into LGB who want to minimize time spent on paperwork and get straight to exploring California. For budget-conscious travelers, Alamo is often rated among the highest for value and is known for its competitive, fully inclusive prices with a commitment to no hidden charges.
Furthermore, active military members benefit from specific discounts, and the location’s status as a women-owned business is a positive factor for those who prefer supporting diverse ownership. Accessibility is another strong point; the provision of wheelchair accessible features makes it a welcoming choice for all customers. While the experience is generally positive, prospective renters are advised to always book in advance, especially for specific vehicle types (like full-size SUVs for large groups), and to utilize the Accelerated Check-in to ensure the smoothest possible experience upon arrival. By leveraging their digital tools and clear communication with the on-site team, you can set the stage for a great driving experience across the scenic routes and bustling cities of Southern California.
Whether you need an economy car for quick trips around Long Beach, an SUV for a journey to Yosemite, or a convertible for a coastal cruise, Alamo’s extensive fleet at this conveniently located airport branch, backed by award-winning customer service and robust digital processes, makes it a top contender for your car rental needs in the region.
Alamo Rent A Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Alamo Rent A Car Photos










Alamo Rent A Car Location
Alamo Rent A Car
4100 Donald Douglas Dr, Long Beach, CA 90808, USA
Alamo Rent A Car Reviews
priceflightgentlemancheck-inpayconvenienceLAXdeskemployeebudget
★ 5★ 4★ 3★ 2★ 1I made my reservation through a third party and had my confirmation, but it was not in the Alamo system. In previous cases where this has happened with other companies they did not honor the reservation/confirmation and forced me to pay the last-minute rack rate for the car. My rep, Imtiaz Khan, honored my reservation and even found a vehicle for a slightly lower price. He was super helpful and friendly! What a great customer service experience.
August 15 · Rich RatkelisI typically rent from Alamo or Enterprise and have had great experiences in the past.... but unfortunately, this particular location was the exception. While the staff were friendly, helpful, and accommodating, the overall experience was disappointing.Despite scheduling my pickup time in advance, the vehicle I reserved wasn’t ready when I arrived. I was offered a downgrade, which was completely impractical for our group (four adults, a toddler, and five suitcases). When I asked about the price difference, only then was it mentioned. We attempted to make it work, but it simply wasn’t feasible, so we had no choice but to pay extra for an bigger vehicle, since ours still wasn't available (which took FOREVER to get by the way...)By that point, I was frustrated and just ready to start our vacation. The vehicle we ended up with was nice overall... it had some exterior scratches, but the interior was clean and it drove well. I’ll continue renting from Alamo, but I’ll definitely avoid this location in the future.
August 02 · Kelly YoungMy recent experience at Alamo (Long Beach Airport--LGB) was the best I've ever had! Less than 10 minutes to get in line, process the paperwork, and receive my keys! And the rental car was fantastic too! It had 19k miles on it (a Hyundai Tucson small SUV), but seemed brand new and drove perfectly! What a great choice for a rental fleet!
May 27 · Warren JessopI’ll never rent from Alamo again. Not sure if it was dishonesty or just poor training. I reserved a car via Expedia and got a confirmation email of the reservation, but when I got to the counter I was told there were no cars available. I can understand that sometimes that happens, but I was told this after she asked if I was there to pick up a car and after she looked at my driver’s license and noticed that my reservation was with a “third party.” Not sure which company is at fault here but shame on both of them for leaving a long-time customer in a predicament.
October 05 · Peter PI don’t usually leave reviews, but I had to take a moment to recognize Sireeia at Alamo. She was absolutely incredible. From the moment I walked in, she greeted me with such warmth and kindness that I immediately felt at ease.She made the entire rental experience smooth, quick, and actually enjoyable. She was patient, knowledgeable, and went out of her way to make sure everything was just right. It honestly felt more like I was being helped by a friend than going through a typical rental process.Sireeia is a true gem and a shining example of what great customer service should be. Alamo is lucky to have her, and I’m grateful I had the chance to work with her.
July 07 · Rohit J Singh
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