Enterprise Rent-A-Car

- 22035 Railcar Dr, Sterling, VA 20164

For residents across Northern Virginia, especially those in Loudoun County and the bustling Sterling area, having a reliable and comprehensive car rental option is essential. Whether you need temporary transportation while your primary vehicle is in the shop, a spacious van for a group outing, or a comfortable sedan for a business trip, Enterprise Rent-A-Car at the Sterling location is a trusted name providing professional and customer-focused service. This branch is recognized not just for its vast national network but, more importantly, for its local commitment to the Virginia community.

The agency’s reputation is strongly linked to its dedicated service in the insurance replacement market, often coordinating directly with local body shops like Cascades Auto Body and major insurers such as USAA to ensure customers remain mobile with minimal disruption. They are a dual-purpose facility, operating both as a traditional Car rental agency and a specialized Van rental agency, catering to a broad spectrum of transportation needs from individual commuters to large groups and commercial clients in the Northern Virginia corridor. The staff at this Sterling location are consistently praised for being professional, courteous, knowledgeable, and totally helpful, ensuring every step of the rental process, from reservation to return, is smooth and well-managed.

The Enterprise Rent-A-Car branch is conveniently situated in Sterling, Virginia, easily reachable for customers across the dynamic Route 28 corridor and Dulles International Airport area. Its address places it within a hub of commercial and automotive services, making it a logical and accessible choice for those needing a vehicle replacement or temporary rental.

The specific physical address is:
22035 Railcar Dr, Sterling, VA 20164, USA.

This location is noted for offering excellent physical accessibility features, ensuring a comfortable experience for all patrons:

• Wheelchair accessible entrance: Providing a welcoming and easy entry point into the office.
• Wheelchair accessible parking lot: Designated spaces for convenient parking close to the entrance.

The location also provides On-site parking for customers, simplifying the process of dropping off a vehicle before picking up the rental. Operating hours are generally structured to align with the busy schedules of Virginia residents:

• Monday - Friday: 7:30 AM – 6:00 PM
• Saturday: 9:00 AM – 1:00 PM
• Sunday: 9:00 AM – 1:00 PM

Note that truck rental hours may vary slightly from the car rental hours. The extended weekend hours, compared to many smaller local agencies, are a significant advantage for customers with weekend service needs.

As one of the largest and most well-regarded names in the industry, Enterprise Rent-A-Car offers a comprehensive suite of services tailored to meet nearly every travel and temporary vehicle requirement for the Virginia market.

• Extensive Fleet Range: This Sterling branch provides access to a full range of vehicles, categorized as both a Car rental agency and a Van rental agency. Available vehicle types typically include:
  • Economy, Compact, and Midsize Sedans (e.g., Toyota Corolla, Nissan Versa) for excellent fuel efficiency.
  • Full-size Sedans (e.g., Chevrolet Malibu) for family and comfort travel.
  • SUVs (Small, Midsize, and Full-size, e.g., Hyundai Kona, Nissan Rogue) for versatility and cargo space.
  • Vans and Minivans (e.g., Chrysler Pacifica, Passenger Vans) ideal for group transport, school events, or large families.
  • Specialty Vehicles, including Premium and Luxury cars (e.g., Nissan Maxima, BMW X5) for upscale travel needs.
  • Trucks and Commercial Vehicles (available via the co-located truck division) for moving, contracting, or heavy-duty use.
• Customer Pick-up Service: A signature Enterprise service, they offer to pick up customers from a nearby location, such as a home or a local auto body shop, and bring them to the rental office. This "We'll Pick You Up" service is highly valued by customers getting their cars repaired.
• Insurance Replacement Rentals: Seamless coordination with insurance providers (like USAA) and local body shops for direct billing and hassle-free vehicle replacement during repairs.
• Rental Extension Options: The process for extending a rental is reported to be simple and easy, providing flexibility for customers whose car repairs or travel plans require a longer rental period.
• Easy Drop-Off: Quick and efficient drop-off process, often accompanied by a complimentary ride back to the customer's personal vehicle once it's ready.

The Enterprise location in Sterling emphasizes features that provide tangible benefits and convenience to its Northern Virginia clientele:

• Active Military Discounts: Enterprise is committed to supporting the significant military community in the D.C. Metro area, offering special rates and discounts, including a standard 5% off base rates for Government Leisure Travel and specific contracted rates for Official Government Travel. This is a critical benefit for the many active-duty personnel, veterans, and military families in Virginia.
• Flexible Payment Options: Customers have the convenience of using multiple payment methods, making transactions easy and quick:
  • Credit Cards
  • Debit Cards (subject to location-specific requirements, which should be confirmed)
  • NFC Mobile Payments (supporting modern, contactless transactions via smartphone).
• High-Quality Fleet: Customers frequently comment on the quality and condition of the rental vehicles, such as the described Toyota Corolla being "perfect, with no issues."
• Exceptional Customer Communication: The staff is noted for keeping the customer "up to date throughout each step of the rental and return process," which greatly reduces customer anxiety and confusion.
• Accessibility Commitment: Providing both Wheelchair accessible parking and a Wheelchair accessible entrance demonstrates a dedication to serving all members of the Virginia community equally.

For Virginia residents needing to make a reservation, inquire about a specific vehicle type like a cargo van, or check on rental policies, the Sterling branch can be contacted directly:

• Address: 22035 Railcar Dr, Sterling, VA 20164, USA
• Phone: (703) 444-6360
• Mobile Phone: +1 703-444-6360

Choosing Enterprise Rent-A-Car in Sterling, VA, is an excellent decision for local users seeking a seamless and supported rental experience. What sets this branch apart is its exceptional customer service model, combining the resources of a large national company with a personalized, local touch. The complimentary customer pick-up and drop-off service is arguably the most valuable feature for Virginia drivers dealing with vehicle repairs or needing a quick rental during a busy workday. The feedback from customers, who experienced easy reservations, simple extensions, and quick drop-offs with a ride back to their own car, confirms the high operational efficiency of this location.

Furthermore, the agency’s recognition of the local military community through special Active military discounts makes it a standout choice in a region with a large veteran and active-duty population. The flexible payment options, including acceptance of Credit cards, Debit cards, and modern NFC mobile payments, also cater to diverse financial preferences. Whether your need is a routine rental for personal leisure, a specialized Van rental for moving or a group trip, or a necessary replacement coordinated by your insurance company, the Sterling Enterprise branch on Railcar Drive provides a high level of professionalism, accessibility, and convenience that makes it a top choice for Northern Virginia drivers.

Enterprise Rent-A-Car

22035 Railcar Dr, Sterling, VA 20164, USA