Enterprise Rent-A-Car Introduce
For Connecticut travelers, both those flying into Bradley International Airport (BDL) and local residents needing a temporary vehicle, Enterprise Rent-A-Car at the airport’s Ground Transportation Center provides a familiar and reliable solution. Recognized globally for its wide-ranging fleet and superior customer service philosophy, the Windsor Locks location stands out for its efficiency and friendly approach, making it the starting point for countless journeys across the state and New England. This location is not just a standard car rental counter; it is a full-service operation committed to getting customers on the road quickly with a clean, well-maintained vehicle.
Customers consistently praise the Enterprise experience for being "speedy and friendly," a vital factor when you are eager to leave the airport and begin your journey. The dedication to a fast, non-waiting rental process is a key differentiator, as highlighted in one review stating, "In contrast to other rental companies, they never make me wait and always give me nice cars to drive." Furthermore, the staff's professionalism and willingness to go "above and beyond"—even assisting guests from other brands—reflect a deep commitment to hospitality that is rare in high-volume airport settings.
Location and Accessibility: A Seamless BDL Experience
The Enterprise Rent-A-Car location at Bradley International Airport (BDL) is situated within the airport’s new Ground Transportation Center (GTC), a modern facility designed to streamline the rental process. This strategic placement ensures maximum convenience for air travelers.
- Address: 180 Schoephoester Rd, Windsor Locks, CT 06096, USA.
This address corresponds to the new GTC, which is conveniently connected to the main terminal (Terminal A) via a sheltered walkway/Skybridge. This direct, walking-distance access eliminates the need for an external shuttle bus from the terminal to the rental counter, saving travelers valuable time. Enterprise is located on the third floor of this multi-level facility, ensuring easy access to the check-in counters and the vehicle pick-up area.
The facility maintains a continuous, nearly 24/7 operating schedule, catering to both early morning and late-night arrivals and departures:
- Daily Operating Hours: The location operates with extended hours, typically open from 4:00 AM to 12:30 AM (Midnight) and then 4:00 AM to 11:59 PM (Midnight) daily, accommodating most flight schedules.
For all customers, accessibility and convenience are prioritized:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Onsite services, including the rental counter and vehicle staging areas.
Services Offered by Enterprise Rent-A-Car (BDL)
Enterprise at BDL offers a comprehensive range of rental and support services, covering everything from compact daily drivers to specialized large-group transport. As both a car rental agency and a van rental agency, they cater to diverse needs, from individual business travel to large family outings in Connecticut.
- Extensive Vehicle Rental Fleet: Offering a variety of vehicles including compact cars (like the Toyota Corolla or similar), SUVs (such as the Nissan Rogue and Chevrolet Equinox), full-size sedans, luxury SUVs, and specialty vehicles like Jeep Wranglers.
- Van Rental Services: Specialization as a van rental agency provides crucial options for groups, including large passenger vans and minivans like the Chrysler Pacifica or similar, ideal for family vacations or sports teams traveling throughout New England.
- Onsite Customer Service: Dedicated counter staff located within the GTC to manage reservations, vehicle handovers, and provide travel assistance.
- After-Hours Vehicle Return: Provision for late returns via a secure drop-box located near the Customer Service Return Booth in the GTC parking garage, allowing flexibility for late flights or early departures.
- Flexible Refueling Options: Customers are offered a choice on how to manage fuel: prepay for fuel, have the agency refill (We Refill), or refill the tank themselves (You Refill).
- Flexible Payment Methods: Acceptance of all major payment types, including credit cards, debit cards, and modern NFC mobile payments (e.g., Apple Pay, Google Pay).
Features and Highlights that Enhance Your Trip
The reputation of Enterprise Rent-A-Car in Connecticut is built on specific features that contribute to a positive and value-driven rental experience for local users.
- Commitment to Customer Delight: Customers repeatedly highlight the friendly and accommodating nature of the staff. One specific review pointed out an employee who went "above and beyond" to secure a reserved vehicle type (a Wrangler) when the customer arrived early, demonstrating true dedication.
- Quality and Cleanliness Guarantee: Renters consistently receive "very nice new vehicle" that are thoroughly cleaned and maintained, ensuring a comfortable and reliable driving experience from day one.
- Women-Owned Business Status: The business proudly identifies as women-owned, contributing to the diversity and strength of the local Connecticut business community, which may be an appealing factor for many local customers.
- Military Discounts: Enterprise offers active military discounts, a significant highlight for service members and their families traveling through BDL or needing a vehicle locally.
- Value-Added Services: The availability of lower-than-gas-station refueling prices for the "We Refill" option is a highly valued and practical benefit noted by customers, offering a cost-effective alternative for busy travelers.
- Onsite in the GTC: The location within the Ground Transportation Center means no more waiting for a shuttle bus, providing the fastest transition from the terminal to the rental car for a smoother start to any trip out of Windsor Locks.
Contact Information
For reservations, inquiries about the fleet (especially van or specialty vehicles), or general customer service, local Connecticut customers can use the following information:
Address: 180 Schoephoester Rd, Windsor Locks, CT 06096, USA. (Located in the Bradley International Airport Ground Transportation Center)
Phone: (833) 315-5896
Mobile Phone: +1 833-315-5896
What is Worth Choosing Enterprise Rent-A-Car (BDL)
For residents and visitors in the Connecticut region, Enterprise Rent-A-Car at Bradley International Airport is worth choosing because it combines the resources of a global brand with the dedication of a customer-focused local operation. When your priority is a seamless, quick, and positive rental experience, Enterprise delivers consistently.
The combination of a clean, new vehicle fleet and exceptionally friendly, efficient staff—who truly seem to enjoy helping people—minimizes travel stress and ensures a pleasant start or continuation of your trip. The convenience of a wide selection, including crucial van rental options for large groups, makes it a reliable one-stop-shop for various travel needs. Furthermore, supporting a business that identifies as women-owned and offers thoughtful benefits like military discounts provides an added layer of community value. Ultimately, Enterprise at BDL excels by offering more than just a car; it offers peace of mind, speed, and genuine hospitality, making it a clear frontrunner for car and van rentals in the Hartford area.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
180 Schoephoester Rd, Windsor Locks, CT 06096, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1Enterprise is the best. I have never had a negative experience with them and this time was no exception. They are speedy and friendly. They gave me a very nice new vehicle and their refueling price was less than any gas station in the area. In contrast to other rental companies, they never make me wait and always give me nice cars to drive. Also, the staff members are friendly and seem to really enjoy helping people.
October 02 · Ma FicheraCan’t say enough wonderful things about Matt from the National booth, ended up getting in a day early and he went as far as to pull me out of the rather long enterprise line and go above and beyond to help me at his station at the National Desk. I reserved a Wrangler and he was able to work some magic and get me one. He is a true asset to your operation and a gentleman. Treat him good!!
September 02 · Matt CalabreseThe car was great and in good condition. The customer service was quick and helpful. Except the vehicle had a unpleasant smell. We failed to complain and return it because we are already on our trip. I hope they will also check the smell of the car next time.
October 16 · Ian RaquintanI fly in to this airport often and always book with enterprise. It was very late and they were almost closing my last arrival and I had the pleasure of working with Brandon. He took really great care of me! I enjoyed the rental and his service! Will continue to book with you guys.I also left my car seat this time in the rental and I already received an email stating it was located for me to me to make pick up arrangements!Truly a great company!
July 18 · Luz VEnterprise at Hartford Bradley airport was an excellent experience. Walking though to the car rental area, no bus, but an easy 3 minute walk. Super clean counter and garage area, easy to get out of the garage and on the highway.
October 09 · Deb Grosse
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