Avis Car Rental Introduce
For Connecticut residents and visitors arriving in the state, the Avis Car Rental location at Bradley International Airport (BDL) in Windsor Locks stands as a major hub for travel flexibility and vehicle access. This branch is strategically situated to serve the greater Hartford-Springfield corridor, providing a crucial service for both leisure travel throughout New England and vital business trips. Recognizable as a leading name in car and van rental, Avis at BDL offers a comprehensive fleet designed to meet virtually every transportation need, from a quick trip down to New Haven to a cross-state journey to the scenic coastal towns.
While the history of rental services at a major airport can sometimes be complicated, as evidenced by past customer experiences, this Avis location is focused on leveraging modern infrastructure to deliver a seamless, low-friction rental experience. Customer feedback highlights a significant, positive transformation, particularly with the introduction of the new rental garage at Bradley Airport. The modern facility allows for a streamlined process, enabling renters to move efficiently from the airport terminal to their vehicle. This modern operational efficiency is exactly what Connecticut users expect from a global brand—speed, reliability, and minimal "personal interaction" when they are in a hurry, ensuring their focus remains on their travel itinerary.
A critical component of the Avis offering at BDL is the diversity of their fleet. Recognizing that travelers in Connecticut may need more than just a standard sedan, the location specializes in several vehicle types. Beyond the typical compact and full-size cars, they are a dedicated source for van rentals, essential for family vacations or group outings, and also offer pickup truck rentals, which are indispensable for residents tackling DIY projects or moving items across the state. This broad offering cements its status as a versatile transportation solution for the entire region.
Despite one recorded negative experience concerning key retrieval for an Avis Preferred customer, the overall consensus points to a highly efficient drop-off and pickup system. This is especially true for Avis Preferred members, who benefit from an expedited service designed to bypass traditional waiting times. The location’s commitment to providing well-maintained, low-mileage vehicles also contributes significantly to a positive user experience, ensuring a reliable and comfortable drive for any Connecticut road trip, whether it’s a commute to Hartford or an exploration of the Litchfield Hills.
Location and Accessibility
The Avis Car Rental branch is perfectly positioned at the heart of air travel for central Connecticut, located within the state-of-the-art Ground Transportation Center (GTC) at Bradley International Airport (BDL).
- Address: 180 Schoephoester Rd, Windsor Locks, CT 06096, USA
This central location ensures maximum convenience for both arriving airline passengers and local users:
- Seamless Airport Access: The rental counter is located on the second level of the Ground Transportation Center, which is adjacent to the main terminal (Terminal A). Renters can access the GTC via a sheltered walkway from the terminal, eliminating the need for an external shuttle bus to the rental counter.
- Efficient Drop-off: The vehicle return area is designed for maximum efficiency, allowing for a quick, five-minute walk back to the terminal for departing travelers.
- Wheelchair Accessibility: The facility is fully committed to accessibility, featuring a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring a comfortable experience for all customers.
Services Offered
Avis at Bradley Airport offers a wide range of on-site services tailored for diverse travel and transportation requirements across Connecticut and New England.
- Comprehensive Vehicle Rental: Includes standard car rental (Economy, Compact, Mid-size, Full-size, Premium, Luxury), SUV rental (Compact, Small, Standard, up to 7-seater models), Van rental (Minivans, Passenger Vans), and Pickup truck rental (up to $3/4 ton models).
- Avis Preferred Program: A loyalty program offering expedited service, allowing members to skip the counter and proceed directly to their pre-assigned vehicle in many cases. Members also earn points redeemable for rental day rewards and accessories.
- Long-Term Car Rental: Offers flexible and affordable options for customers who require a vehicle for an extended period, which is valuable for Connecticut residents undergoing home repairs or having extended business assignments.
- One-Way Car Rental: Enables customers to pick up a vehicle at this BDL location and drop it off at a different Avis location across the United States, providing ultimate flexibility for cross-country or regional trips.
- After-Hours Returns: Provides 24-hour return service, allowing customers to park and lock the car in a designated spot and utilize a key drop box for convenience outside of normal operating hours.
- Flexible Payment: Accepts Credit cards, Debit cards, and NFC mobile payments, providing multiple easy ways to complete the transaction.
Features / Highlights
The key highlights of the Avis BDL location focus on convenience, value, and commitment to specific customer groups within the Connecticut community.
- Modern Facility Operation: Located in the new, integrated Ground Transportation Center, the rental process benefits from improved organization and flow, minimizing the 'friction' often associated with airport car rentals.
- Active Military Discounts: Avis demonstrates appreciation for service members by offering specialized discounts to active military personnel.
- Expedited Preferred Service: The Avis Preferred counter and dedicated services are designed for speed, ensuring frequent travelers spend less time on paperwork and more time on the road.
- Diverse Commercial Fleet: The availability of specialized vehicles like Pickup truck rental and various Van rental options beyond standard cars provides practical utility for commercial and residential needs unique to the Connecticut area.
- High Vehicle Quality: Regular customer feedback points out that the vehicles, including the used ones, typically have "low miles" and are "in great shape," reflecting a commitment to reliable fleet maintenance.
- Extended Hours: The location is open exceptionally early and closes very late (Sun-Sat 5:00 AM - 1:30 AM), accommodating nearly all flight schedules at BDL.
Contact Information
For immediate inquiries, reservations, or customer support regarding the Avis Car Rental location at Bradley International Airport:
- Address: 180 Schoephoester Rd, Windsor Locks, CT 06096, USA
- Phone: (860) 627-3500
- Mobile Phone: +1 860-627-3500
What is Worth Choosing
For anyone in or traveling to the Connecticut region, choosing Avis Car Rental at BDL is justified by its commitment to an efficient, modern, and comprehensive service. The location has successfully transitioned from a historically frustrating experience, as recalled by one long-term customer, to one that offers a "seamless rental experience" in the new GTC. This transition is crucial and proves the company's investment in customer satisfaction through improved infrastructure. For the time-conscious traveler, the ability to bypass the counter via the Avis Preferred program and access their vehicle in the new garage's ready line offers a distinct advantage over competitors.
The unique offering of not just cars, but also long-term rental options, one-way rentals, van rentals, and hard-to-find pickup truck rentals, makes this agency a one-stop-shop for a wide array of Connecticut residents and businesses. Whether you're moving a student into Yale, transporting a large family to the casinos, or a contractor needing a reliable truck in Hartford, the diverse fleet provides a dependable solution.
Furthermore, the convenience of the new airport facility—a short, covered walk from the terminal—and the operational hours (5:00 AM to 1:30 AM) reflect a genuine understanding of a busy traveler's schedule. While every major rental company can face occasional organizational challenges, the dedicated improvements and the overwhelmingly positive recent feedback regarding drop-off efficiency and vehicle quality make Avis at BDL a highly recommended, modern, and friction-free choice for transportation throughout Connecticut.
Avis Car Rental Inside
Car Rental Agency
- Car rental
- Van rental
- Pickup truck rental
- SUV rental
- Long-term car rental
- One-way car rental
Avis Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental
180 Schoephoester Rd, Windsor Locks, CT 06096, USA
Avis Car Rental Reviews
pick upcheck incounterprepaidappEVpassengerto exchangegastread
★ 5★ 4★ 3★ 2★ 1I had a terrible experience with Avis. Despite being an Avis Preferred customer, I waited 1:15 minutes at the preferred counter because they couldn’t even locate the keys to the car. The lack of organization and efficiency was extremely frustrating. For a company that promotes convenience and speed, this was the exact opposite. Very disappointing and not what I expect from a major rental car brand.I will go back to Hertz
August 30 · Marco Mijares40 years ago - this spot was literally the hell of the Avis rental universe. I can recall my father getting into yelling matches with the desk staff - as they would screw up our rental every time. Flash forward 40 years and the new rental garage at Bradley Airport - and time has cured all. A seamless rental experience with little friction/personal interaction - the absolute way it should be. Car had low miles on it and was in great shape. And the drop off was extremely efficient with a 5 minute walk to the terminal. Kudos Avis! PS - Only downside was the car required all seatbelts in the rear seat to be buckled to stop the ringing alarm.
July 27 · Guthrie PatersonAbsolutely terrible experience. Lady at the counter was rude and disrespectful. Refused to exchange my broken vehicle (multiple electrical glitches and engine oil lights) for any one of the 150+ cars on the lot stating the only vehicle she had was an electric vehicle 3 classes below what I'd booked. This is what you get for being a president's club member at avis and booking a category (G) luxury vehicle. Preferred counter was empty and was forced to go into the regular/budget counter.
August 30 · S CI upgraded to an expedition from a jeep, and although the expedition had more room, the navigation system didn’t work properly and the armrest on one of the captains chairs behind the passenger seat that armrest had broken completely so at the time of the rental, I said that and the gentleman said oh don’t worry about it. We’ll take care of it when it comes back other than that the vehicle was a very nice vehicle just not well maintained.
October 09 · Abi DevineDON'T use them. We prepaid and then they just didn't have our car or let us cancel it for a refund. They downgraded us without a refund and told us to come in after a few days to trade it for the one we paid for.Tons of hidden fees such that it's almost cheaper to go with a good company like Enterprise.Also, at the time of reservation it said that there would be a deposit if I didn't pay in full. Then I showed up after paying in full and they said there was an additional deposit anyways.They also send a lot of advertising emails but never sent anything useful, like airport directions or early check in stuff.And both the car we got stuck with originally and the replacement car were downright filthy and had minor damage.The employees were sympathetic but had no ability to help.
October 20 · Kay Smith
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