Enterprise Rent-A-Car Introduce
For residents and visitors of central Connecticut, especially those in the greater Hartford area, finding a trustworthy and convenient transportation solution is essential. The Enterprise Rent-A-Car branch in Windsor, CT, stands out as a local provider committed to meeting a diverse range of mobility needs, whether you require a vehicle for a local errand, a temporary replacement during auto repairs, or a spacious van for a family or group outing. Located conveniently on Poquonock Avenue, this neighborhood location offers a more personalized service experience compared to the busy airport counters, aiming to get you on the road quickly and efficiently.
Enterprise Rent-A-Car is a globally recognized brand known for its extensive network and dedication to customer service. The Windsor branch reflects this standard, offering a broad fleet of well-maintained vehicles. Importantly, this location proudly identifies as a women-owned business, adding a layer of local character and commitment to the community. They cater to a wide customer base by offering flexible payment methods and special considerations, such such as Active military discounts, ensuring that essential services are accessible to those who serve.
While the service at any car rental location can fluctuate—as noted by some customer feedback regarding vehicle availability and communication, a common industry challenge—this Windsor team strives to uphold the company’s reputation for professionalism. Customers like Cynthia Folson have praised specific staff members for being particularly helpful and efficient, even during busy, high-pressure situations, indicating a strong commitment to individual service quality. By making a reservation in advance and confirming the booking details, customers can maximize their chances of a smooth, successful rental experience right here in Connecticut.
The Enterprise Rent-A-Car branch is situated at a highly accessible neighborhood location in Windsor, CT. The precise address is 147 Poquonock Ave, Windsor, CT 06095, USA. This positioning places the facility conveniently within reach of residents of Windsor, Hartford, and other surrounding towns in north-central Connecticut. Poquonock Avenue is an easy-to-navigate main road, making for a stress-free pickup and drop-off process.
The facility is designed with customer convenience and accessibility in mind, providing several key features:
- Wheelchair Accessible Entrance: The building is equipped with an entrance designed to accommodate all customers, including those using mobility devices.
- Wheelchair Accessible Parking Lot: Dedicated, properly marked parking spaces are available for customers requiring accessible parking, ensuring close and easy access to the entrance.
- On-site Parking: Customers are provided with convenient on-site parking to leave their personal vehicles securely while they utilize the rental car.
As a comprehensive Car rental agency and Van rental agency, the Enterprise branch in Windsor offers a full suite of services designed to cover all vehicle needs for Connecticut drivers. The availability of vehicles beyond standard cars, such as minivans and cargo vans, makes this location versatile for both personal and small business use.
- Diverse Vehicle Fleet: Offering a range of rentals to suit any purpose or budget, including:
- Economy and Compact Cars for maximum fuel efficiency and city driving.
- Mid-size and Full-size Sedans for comfortable business travel or family use.
- SUVs (Compact, Small, and Standard) with seating for up to five passengers, suitable for weekend trips and winter driving.
- Minivans (Passenger Vans) for larger groups and significant luggage capacity.
- Cargo Vans and Pickup Trucks, essential for moving, DIY projects, or business logistics.
- Flexible Payment Options: The branch accepts a wide range of payment methods for the utmost customer convenience:
- Credit cards are accepted for rentals, deposits, and fees.
- Debit cards are accepted for specific vehicle classes (Economy through Full Size cars, Cargo and Minivans, Pickup Trucks, and Compact, Small, and Standard SUVs), subject to specific rental requirements.
- NFC mobile payments are also accepted at the counter, offering a modern, contactless payment option.
- After-Hours Vehicle Return: For early morning or late-night drop-offs, an After Hours service is available, allowing customers to securely park the vehicle on Enterprise property, lock it, and place the keys in a designated drop box.
- Insurance and Protection Options: Customers are offered the optional Damage Waiver (DW) at a daily charge to reduce or waive responsibility for loss or damage to the rental vehicle, in addition to other protection products like Extended Protection (EP).
- Cross-Border Travel: Rentals are generally allowed for travel into Canada for specific vehicle classes (Economy through Full Size cars and Minivans), providing flexibility for northern road trips.
- Refueling Service Options: The branch provides options for customers to prepay for fuel, have the branch refill the tank, or allow the renter to refill the tank before return.
Beyond the core rental offerings, the Enterprise location in Windsor, CT, boasts several key highlights that make it a compelling choice for local users:
- Women-Owned Business: The location proudly identifies as a women-owned business, representing a commitment to diversity and local entrepreneurship within the Connecticut business landscape.
- Active Military Discounts: A valuable feature offering savings for active military personnel, recognizing their service and commitment.
- Debit Card Accessibility: The acceptance of Debit cards for a broad range of vehicle classes (Economy to Full Size cars, Minivans, Trucks, and certain SUVs) provides necessary flexibility for customers who do not wish to use or do not possess a Credit card for the initial rental transaction.
- Local 'Home City' Service: Specializing in the 'home city' market, this location is excellent for insurance replacements, mechanical repairs, or local area transportation needs, often offering a more attentive service model than airport locations.
- Advanced Payment Technology: The acceptance of NFC mobile payments showcases a modern approach to customer convenience and transaction speed.
For general inquiries, vehicle reservations, or to verify vehicle availability at this specific Connecticut location, please use the provided contact details:
Address: 147 Poquonock Ave, Windsor, CT 06095, USA
Phone: (860) 683-2426
Mobile Phone (for direct contact): +1 860-683-2426
Please note the branch hours for pick-up and drop-off, which are typically Monday through Friday (8:00 AM - 5:30 PM) and Saturday (9:00 AM - 12:00 PM), with the location often being Closed on Sunday. Always confirm current operating hours and reservation details when booking.
Choosing Enterprise Rent-A-Car in Windsor, CT, is particularly valuable for Connecticut users seeking a community-focused, versatile, and well-equipped rental experience outside of the typical airport hustle. This is an ideal location for anyone who values the convenience of a neighborhood branch with the backing of a major national brand. The key decision points that make this branch worth choosing revolve around its unique features and accessibility options.
First, the recognition as a women-owned business and the provision of Active military discounts speak to a local commitment that resonates with the community. Second, the flexibility in payment methods, especially the acceptance of Debit cards for most common vehicle classes, removes a major barrier for many local renters who prefer not to use a credit card. Coupled with the acceptance of modern NFC mobile payments, the checkout process is designed for maximum speed and convenience.
Furthermore, the dual classification as both a Car rental agency and a Van rental agency is a huge asset. Whether you are a University of Hartford student moving furniture (requiring a Pickup Truck), a family planning a summer trip to the Connecticut shore (needing a Minivan), or a local homeowner handling a large delivery (requiring a Cargo Van), this branch has the right vehicle. The provision of On-site parking also offers essential convenience for local users, eliminating the logistical challenge of what to do with your personal car.
While the provided customer feedback highlights the potential for challenges with vehicle availability—a scenario common across the high-demand car rental industry—it also showcases the potential for excellent, personalized service from dedicated staff members like Joe. The prudent Connecticut customer can mitigate potential availability issues by booking well in advance and calling the local branch at (860) 683-2426 a day before pickup to confirm their reservation and the readiness of the reserved vehicle class. Overall, for a reliable, locally situated, and highly accessible rental option near Hartford, the Enterprise Rent-A-Car on Poquonock Ave is a strong choice.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos







Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
147 Poquonock Ave, Windsor, CT 06095, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1Best place to Rent a car. I always tell my friends to go to Enterprise. I happened to go to the one in Windsor, CT. I found Joe in particular to be very helpful. He was a one man show dealing with everything alone that day and never skipped a beat. I will definitely be back again.Cynthia Folson
October 01 · R G.GI had a reservation for 3:30 PM and arrived on time to pick up the car. Upon arrival, I was told there were no cars available and that there was no estimate for when one might be ready. The representative on site seemed unaware of the situation, and when I asked to speak with a manager, I was advised to go to Bradley Airport because they didn’t believe I’d be able to get a car that day.The reason I chose Enterprise is because I’ve always trusted the company to provide excellent customer service. I was genuinely baffled that no one could give me any information on when a car might become available or when returns were expected.This was incredibly frustrating and disappointing especially as someone who rents cars frequently. I’ve never encountered anything like this before and expected better communication and service.
July 14 · Yamen ChakerVey professional, polite and courteous. I even had the pleasure of getting a beautiful red muscle car as a rental that was dope. Highly recommend the New Britain spot.Thank you enterprise for the experience.
August 26 · Raymond Rodriguez (Ray)After some reservation issues that were no fault of the workers Zuhab and the folks at the Windsor location came in clutch and saved our weekend trip. Great on site customer service.
October 13 · Jason PonderGiving two stars because it was very easy to pick up and rent our Van for the bachelor party. dropped it off on time and was overcharged 3 additional days! Calling and explaining all the details they refused to give us a refund.
July 29 · Samuel Palumbo
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