Dollar Car Rental - Bradley International Airport Introduce
For Connecticut residents or visitors arriving in the heart of the state, reliable ground transportation is essential, and Dollar Car Rental at Bradley International Airport (BDL) in Windsor Locks provides a key service point. Located conveniently on airport grounds, this agency is an ideal starting point for journeys across the Connecticut River Valley, into Hartford, or throughout the scenic New England region.
The Dollar Car Rental office at BDL is known for offering a wide variety of vehicles, from economical compact cars for city driving to spacious SUVs for family trips along the Connecticut shoreline. As a local service provider, the team aims to offer competitive rates and an efficient rental experience for every customer, ensuring you spend less time at the counter and more time on the road.
A notable feature of this location is its status as a women-owned business, which speaks to a commitment to quality management and a focus on customer care. While past customer feedback has highlighted the need for clarity on rental charges, it also praises the positive, attentive service provided by the staff, particularly during drop-off, demonstrating a human touch that is valued in the busy airport environment.
This article is designed to give Connecticut-based users all the factual and operational details they need to confidently choose Dollar Car Rental for their next vehicle need, whether they are flying in, or simply starting their journey from this accessible location.
The Dollar Car Rental branch is situated at the official address of 180 Schoephoester Rd, Windsor Locks, CT 06096, USA. This address places it directly at the Bradley International Airport (BDL) complex, serving the greater Hartford metropolitan area and Northern Connecticut. The location is seamlessly integrated into the airport’s infrastructure for maximum convenience.
The rental car counters for Dollar are typically located in the Ground Transportation Center, which is a dedicated facility for all rental agencies. While the agency is located on airport property, some airport rental procedures may require a short shuttle ride or a walk to the designated pickup area. Customers are always advised to check the latest instructions from the rental agency or airport signage upon arrival to determine the exact location of the Dollar counter and vehicle lot. The direct on-site presence ensures that travelers can access their vehicle immediately after their flight.
Key accessibility and operational details include:
- Located at Bradley International Airport (BDL), offering service primarily to air travelers and highly convenient for residents of Hartford, Windsor, and surrounding towns.
- The facility features a Wheelchair Accessible Entrance, ensuring a smooth transition for all customers entering the rental area.
- A Wheelchair Accessible Parking Lot is provided, with designated spots available for customers with disabilities.
- The agency operates extended hours to accommodate flight schedules, typically running from early morning (around 6:00 AM) until late evening (around 11:59 PM) every day of the week, with an overnight closure window. This nearly 24/7 availability is crucial for airport operations.
As a full-service car rental agency, Dollar Car Rental at BDL provides a diverse and modern fleet to meet a wide range of travel needs across Connecticut and New England. The available services are designed for both leisure travelers exploring the region and business clients on professional assignments.
- Extensive Passenger Car Selection: The fleet includes cost-effective Economy and Compact cars (such as the Chevrolet Spark or Nissan Versa) ideal for navigating city centers like Hartford or New Haven, to larger Standard and Full-Size sedans (like the Toyota Corolla or Chevrolet Malibu) for extended road trips.
- SUV and Crossover Rentals: A popular choice for the region, the location offers a variety of SUVs, ranging from small crossovers (like the Buick Encore or Chevrolet Trax) to full-size options (like the Nissan Armada or Chevrolet Suburban) perfect for handling varied New England weather and carrying luggage for the entire family.
- Specialty and Premium Vehicles: For customers looking for a touch of luxury or a unique driving experience, specialty vehicles like convertibles (e.g., Ford Mustang Convertible), mid-size pickup trucks, and luxury sedans (like the Chrysler 300) are typically available.
- Minivan and Passenger Van Rentals: Essential for group travel, the branch offers minivans (Chrysler Pacifica or similar) and larger passenger vans (up to 12- or 15-passenger models), facilitating group tours or large family logistics.
- Electric and Hybrid Options: Reflecting modern trends, customers often have the option to rent electric vehicles (EVs) or hybrid cars for a more fuel-efficient or sustainable trip around the Northeast.
- Optional Equipment Rentals: For added safety and convenience, customers can rent optional equipment, including GPS navigation systems, infant car seats, child safety seats, and child booster seats for an additional daily fee.
Dollar Car Rental at Bradley International Airport provides several distinguishing features and customer-focused benefits that make it a compelling choice for Connecticut users.
- Identifies as Women-Owned: The business is a certified women-owned enterprise, supporting diversity in the regional business community and often signaling a strong focus on meticulous management and customer relations.
- Active Military Discounts: Dollar is committed to honoring service members by providing active military discounts, a valuable benefit for military personnel at nearby bases or traveling through the state.
- NFC Mobile Payments: The agency accepts modern payment methods, including major credit cards, debit cards (subject to specific rental policies), and quick, contactless NFC mobile payments, allowing for a faster transaction process at the counter.
- Customer Service Focus: While operational details like pricing policies can sometimes be complex, the company’s commitment to customer service is demonstrated by highly praised employees, such as "Randy from drop off & refill," who go the extra mile to assist customers, turning a potentially negative experience around.
- Debit Card Acceptance: The location generally accepts debit cards for rentals, though specific policies apply, including credit checks and the requirement of proof of return travel and multiple forms of identification, offering flexibility beyond just credit card payments.
- Convenient Airport Location: Being located directly at BDL’s Ground Transportation Center means minimal travel time from the plane to the car, a major advantage over off-airport rental companies.
To make a reservation or inquire about specific rental policies at the Dollar Car Rental branch near Hartford, please use the following contact details:
- Address: 180 Schoephoester Rd, Windsor Locks, CT 06096, USA
- Phone: (860) 386-2225
- Mobile Phone: +1 860-386-2225
For Connecticut residents and inbound travelers, Dollar Car Rental at Bradley International Airport is worth choosing primarily for its seamless, on-site airport convenience and its dedication to accommodating a variety of mobility needs. The location's extended operating hours align perfectly with BDL’s flight schedule, ensuring that whether your flight is an early morning departure or a late-night arrival, your transportation is handled without delay.
The true value proposition, beyond the accessibility, lies in the fleet’s diversity. From affordable compacts for budget-conscious explorers of Connecticut’s vibrant towns to large SUVs for navigating snowy New England winters or hauling equipment for a weekend at a state park, the sheer variety is excellent. The availability of eco-friendly hybrids and EVs also caters to the growing number of drivers in the region looking for greener travel options.
Moreover, the positive human element, as evidenced by the high praise for dedicated staff members, shows that Dollar is committed to a level of customer care that transcends a simple transaction. This personal touch, combined with tangible benefits like active military discounts and modern accessibility for all customers, makes Dollar Car Rental a reliable and comprehensive choice for anyone needing a vehicle solution in the Windsor Locks and Greater Hartford area. While it's crucial to confirm all charges and "read all the fine print before signing," as one customer advised, the underlying product—a quality, diverse vehicle fleet provided with dedicated service—remains a strong choice for the Connecticut community.
Dollar Car Rental - Bradley International Airport Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Dollar Car Rental - Bradley International Airport Photos










Dollar Car Rental - Bradley International Airport Location
Dollar Car Rental - Bradley International Airport
180 Schoephoester Rd, Windsor Locks, CT 06096, USA
Dollar Car Rental - Bradley International Airport Reviews
feespayflightcounterpick uptollsbankbillchargedmorning
★ 5★ 4★ 3★ 2★ 1The up charges were not well explained. As an example, I would not have added an extra drive,r to a seven day rental, had I been informed the charge was $277.74.Cause the agent to read all the fine print before signing the little screen!
July 18 · William ShermanThe only amazing part of this rental experience was the drop off (& not on the Avis floor! They’re rude!) Randy from drop off & refill was SO pleasant! & even ran my sweater to me that I forgot. He ended a horrible experience with the company on a new foot! Thanks Randy!
July 20 · Desiree KohnI Remted a car at the airport from Dollar for almost 3 weeks, I had great customer service when I arrived at the airport.I decided on my second visit to CT I would use them again , I got to the counter on 3/29 approximately 1:30 pm and the guy there was rude , no customer service and honestly he should not be working there .Very Disappointed of the way I was treated .
March 30 · cristinaYeah I initially gave this five stars until I checked my bank account and saw they overcharged me 500 dollars
August 28 · Keegan DuengesDisguising company. I had to swap out two cars that they gave to me that were completely unsafe to drive with extreme front end issues. They also tacked on extra services that I specifically declined in every way possible and now I am in dispute with them. They refuse to send me the contract, even in person. Completely illegal behavior.On top of all that. I have never been so mistreated by their rude & extremely condescending staff. Worst customer service experience I've ever had, hands down. They will try every way they can to trick you & squeeze every last dollar. The $2600 I paid just wasn't enough. Greed doesn't begin to describe it. They are trying to charge me another $500 for services I did not ask for or use.Terrible, terrible company. Just use Enterprise or Turo. It's not worth it. Dollar = Hertz. Avoid both like the plague if you want to keep your sanity and not be treated like trash.
March 30 · Ken Santiago
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