Atlas Ambulette, Inc.

- 137-14 14th Ave, College Point, NY 11356

For New York residents, particularly those in Queens and the surrounding areas, dependable transportation for individuals with mobility challenges or those requiring specialized assistance is a necessity. Atlas Ambulette, Inc. is a local New York provider based in College Point, Queens, specializing in non-emergency medical transportation services. They primarily focus on providing rides for individuals who require specialized vehicles or assistance, such as those needing to travel to and from adult day care centers, medical appointments, therapy sessions, or hospital discharges. This type of service, commonly referred to as an ambulette service, is distinct from standard car rental or taxi services as it is designed to cater to the specific needs of patients, seniors, and individuals with disabilities, ensuring a safer and more accommodated journey.

The company positions itself within the essential healthcare support system, facilitating crucial access to medical care and day programs for New Yorkers who might otherwise struggle to arrange suitable transport. Their service aims to be a key logistical component in the day-to-day lives of many families and care facilities in the region.

Atlas Ambulette, Inc. is strategically located to serve the populous New York boroughs, with its physical address situated in Queens.

Physical Location: 137-14 14th Ave, College Point, NY 11356, USA.

College Point is a neighborhood in the northern part of the borough of Queens, New York City. The location in College Point offers access to major thoroughfares, allowing the service to manage routes efficiently across Queens, Long Island, and potentially other nearby boroughs or surrounding areas. For individuals or family members arranging in-person inquiries or administrative matters, the location is part of a commercial/industrial area.

Accessibility Features for Visitors:

• Free parking garage
• Free parking lot
• Free street parking
• On-site parking
• Restroom access (Amenities)

These parking amenities are especially important in a densely populated area like New York City, providing convenience for anyone needing to visit the administrative office.

Atlas Ambulette, Inc. focuses on specialized, non-emergency transportation to ensure passengers with specific needs can travel safely and comfortably. While the company's job postings and business registration may sometimes include "Car rental," their core operational service types are firmly in the specialized transportation sector, particularly medical and accessible transport, which is highly critical for the New York community.

The main service categories include:

• Handicapped Transportation Service: Providing vehicles and assistance tailored for individuals using wheelchairs, requiring mobility aids, or having other physical limitations.
• Transportation Escort Service: Offering a service where a trained attendant or escort accompanies the individual during transport, providing assistance from pickup to drop-off point.
• Transportation Service: General non-emergency transport, often coordinated for regular health-related travel.
• Medical Transportation: Dedicated transport for appointments, which is often crucial for ongoing care like dialysis or physical therapy.
• Adult Day Care Transport: Specialized services for picking up and dropping off clients at Adult Day Care Centers, a regular and essential need for many seniors and their families in New York.

The operational framework of Atlas Ambulette, Inc. is built around accommodating the specific logistical and physical needs of their clientele, differentiating them from conventional transport options in the competitive New York market.

Key highlights include:

• Specialization in Non-Emergency Transport: Their entire fleet and driver training are dedicated to the unique requirements of individuals needing ambulette services, rather than general taxi or limousine services.
• Serving the New York Region: The company is deeply rooted in the College Point, Queens area, focusing their operational reach across the surrounding New York boroughs, a vital service area.
• Support for Adult Day Care Centers: A significant part of their service matrix involves regular, scheduled transport for participants of Adult Day Care programs, ensuring consistency for both the patient and the care facility.
• Accessibility and Amenities: The administrative and operational base offers practical amenities, which can be important for staff, clients, and partners visiting the facility. These include multiple free parking options (garage, lot, street) and a restroom.
• Focus on Medical-Related Journeys: The provision of transport for medical appointments is a core function, which helps New York residents manage their health with scheduled, reliable service (though customer reviews indicate that reliability can be a significant point of failure that prospective users should investigate thoroughly).

For New York residents looking to inquire about services, book transport, or handle administrative matters, Atlas Ambulette, Inc. provides standard contact channels.

Address: 137-14 14th Ave, College Point, NY 11356, USA

Phone: (718) 776-3314

Mobile Phone: +1 718-776-3314

Note: Individuals using Medicaid to cover transport should be aware that rides are often scheduled through the Medical Answering Service (MAS), who then assigns the trip to a contracted ambulette provider like Atlas Ambulette, Inc. Direct contact is often used for private-pay arrangements or for escalating service issues.

Choosing a specialized transportation provider in New York City is a decision that weighs convenience, safety, and reliability, especially when dealing with critical medical appointments for vulnerable loved ones. Atlas Ambulette, Inc. is an established provider in the Queens area offering the necessary specialized vehicles and logistical support for handicapped transportation, transportation escort services, and Adult Day Care transit—a service that many mainstream transport companies cannot adequately provide.

When considering Atlas Ambulette, Inc., the core benefit is their expertise in the specific niche of non-emergency medical transport. Their operational focus means they understand the unique requirements, from vehicle modifications to patient handling, which is a major positive for New York families needing this crucial support.

However, prospective clients must consider the experiences of current and past users, as these provide the clearest picture of day-to-day service execution. It is a professional necessity to acknowledge that the public customer feedback highlights serious and recurring concerns regarding **reliability and communication**. Multiple customers have reported incidents of:

• Failure to show up for scheduled pick-ups, resulting in missed, critical doctor appointments.
• Significant, unexplained delays in service.
• A reported lack of accountability, explanation, or apology from company representatives when issues arise.
• Difficulty in receiving clear answers or resolution from staff, including those identifying as supervisors.

For New Yorkers who rely on this service to ensure a loved one receives vital, time-sensitive medical care, such as dialysis or specialist appointments, the non-negotiable factor is punctuality and dependability. While Atlas Ambulette, Inc. is structured to provide a necessary, specialized service in the New York community with the proper vehicle types and administrative amenities, the pattern of negative public reviews regarding basic service reliability presents a significant caution. Families must weigh the benefit of the specialized transport service against the potential emotional and medical distress caused by missed appointments. It is strongly recommended that users schedule essential trips well in advance, confirm details multiple times, and ideally have a backup transport plan, especially for critical, difficult-to-reschedule doctor visits.

The decision to choose Atlas Ambulette, Inc. should be made with a full understanding of their specialization in handicapped transportation, but also with an active plan to mitigate the risk of the reported unreliability by engaging in rigorous follow-up and having alternatives in place. They fill a crucial gap in New York's transit landscape, but the execution of the service demands careful monitoring by the clients who depend on it.

Atlas Ambulette, Inc.

137-14 14th Ave, College Point, NY 11356, USA