Budget Car Rental

- 22500 Town Cir, Moreno Valley, CA 92553

Welcome to your guide to the Budget Car Rental location nestled in the Moreno Valley area of California. Whether you're a local resident needing a temporary replacement vehicle, planning a weekend getaway, or requiring a commercial van for a move, this facility offers various transportation solutions right in the Inland Empire. As a well-established name in the car rental industry, this location functions as both a dedicated Car Rental Agency and a Van Rental Agency, aiming to serve the diverse needs of the greater California community.

Understanding the local options is key for any California driver, and the Budget Car Rental in Moreno Valley provides a conveniently situated resource for personal and business rentals. Their service offerings, combined with a focus on specific customer needs like military discounts and accessibility features, make them a key player in the local car hire landscape.

The Budget Car Rental office is conveniently located for residents and visitors to the Moreno Valley region, situated at:

Address: 22500 Town Cir, Moreno Valley, CA 92553, USA.

This location's position, often near or within a major shopping hub like the Moreno Valley Mall, provides easy access from the surrounding roads, making pick-up and drop-off simple. For those driving to the location, on-site parking is available for convenience. A core focus of this facility is ensuring that all customers have smooth access to their services.

• Accessibility: The facility is equipped with a Wheelchair accessible entrance and a Wheelchair accessible parking lot, demonstrating a commitment to serving all members of the California community.

As a dual Car and Van rental agency, Budget Car Rental in Moreno Valley provides a comprehensive suite of rental services designed to accommodate everything from a quick day trip to an extended period of mobility.

• Car Rentals: A wide range of vehicles, from fuel-efficient compact cars perfect for maneuvering through Los Angeles traffic to larger SUVs and full-size sedans suitable for California road trips.
• Van Rentals: Availability of vans, which are ideal for large groups, family travel, or commercial needs, such as moving or transporting equipment for a business.
• Flexible Rental Periods: Offering options for short-term and long-term rentals, allowing customers to hire a vehicle for a day, a week, or a month, depending on their travel or replacement needs.
• Mobile App Functionality: Budget often provides a mobile app for making quick reservations, managing rental details, and finding location information easily from anywhere in California.
• Toll Payment Solutions (e-Toll): Services to manage the payment of tolls encountered on major California highways, often through an electronic system that provides a hassle-free experience for renters.
• Roadside Assistance: Optional extended roadside assistance plans are often available to provide peace of mind in case of unexpected issues like a flat tire or a dead battery while driving across the expansive Golden State.
• Fuel Plans: Various refueling options, such as prepaying for a tank of gas, self-refueling, or having the agency refuel the vehicle upon return, are typically offered to save customers time upon drop-off.

A number of notable features distinguish this local rental office, focusing on ease of transaction and specific customer segments.

• Active Military Discounts: A significant highlight is the availability of discounts for active military personnel, a valuable feature for the large military community residing in and around the Inland Empire.
• Payment Flexibility: The location accepts a variety of modern payment methods, including Credit cards, Debit cards, and NFC mobile payments, providing options for most customers. However, it is essential to be aware of the specific policies regarding deposits and card types, which are detailed below.
• Best Rate Guarantee Programs: As part of the broader Budget system, this location often honors corporate guarantees on pricing, ensuring customers receive competitive rental rates.
• Fastbreak Service: For frequent renters, the 'Fastbreak' service often allows for expedited counter services, making the pick-up process much quicker.
• Vehicle Variety: Access to a diverse fleet, which typically includes everything from compact, economical vehicles and full-size cars to specialty vehicles like convertibles and various SUV sizes, is a strong point.

For local inquiries, to confirm reservation details, or to arrange their free pick-up service, customers should contact the branch directly using the provided numbers.

Address: 22500 Town Cir, Moreno Valley, CA 92553, USA

Phone (Local): (951) 697-0952

Mobile Phone: +1 951-697-0952

Choosing the right car rental agency often comes down to clear communication and transparency in policies, especially for a local branch. For those in California considering Budget Car Rental in Moreno Valley, it is highly recommended to understand two key areas that frequently impact customer experience: the deposit policy and the use of debit cards.

Key Policy Information - Deposits and Payment Types:

Budget’s corporate policy, which may be implemented strictly at franchised locations such as this one, is to place an authorization hold (deposit) on a customer’s payment card to cover the estimated rental charges plus an additional security amount (often up to $300 or more). This hold is standard practice in the industry.

• Credit Cards vs. Debit Cards: While credit cards are generally accepted for the deposit without further checks, using a debit card for the initial deposit often triggers a more stringent set of requirements.
• Debit Card Credit Check: According to corporate policies, when using a debit card, many U.S. Budget locations—especially non-airport ones—will run a credit check to verify creditworthiness before releasing the vehicle. This is done regardless of pre-payment, deposit collection, or personal insurance coverage, and renters must meet the agency’s minimum credit criteria.
• Additional Identification: If the credit check cannot be completed, or at locations that do not perform them, customers may be required to present a third form of identification, such as a utility bill or bank statement matching the driver’s license address.
• Pre-Payment vs. Deposit: Even if a customer pre-pays the full rental amount online, the location must still place the incidental deposit hold on the card presented at the counter. The prepaid amount covers the cost, but the deposit is a separate security measure.

Reviewing Customer Experience:

Recent customer reviews for the Moreno Valley branch indicate that there can be inconsistencies and issues with the application of these policies. Specifically, some customers have noted poor communication regarding the debit card/credit check policy and the exact nature of the deposit hold. One review mentioned a surprise credit check when using a bank card and noted the policy was "in fine print online," leading to frustration and the need to use a different mode of transport after being charged for the Uber ride to the location. Another significant concern raised by a customer involved an unexpected and allegedly unwarranted cleaning fee of $450, which they perceived as a scam, leading to a negative sentiment regarding transparency and fairness.

Final Recommendation for California Renters:

The Budget Car Rental location in Moreno Valley is a locally convenient option, particularly appealing for its van rental services, active military discounts, and accessible facilities. To ensure a positive experience, prospective renters in California should always do the following:

• Confirm Policies in Advance: Call the specific Moreno Valley branch directly using the phone number above to confirm their current, exact requirements for the deposit amount and the use of a debit card, including whether a credit check will be run.
• Bring a Credit Card: To bypass potential complications and delays, bringing a major credit card for the deposit is the most straightforward option.
• Document Vehicle Condition: Before driving off and immediately upon return, document the interior and exterior condition of the rental car or van with photos or video, to preemptively dispute any potential cleaning or damage fees.

By taking these proactive steps, California users can take full advantage of the convenience and offerings of this local Budget Car Rental agency while minimizing potential frustration related to corporate or franchise-specific transaction policies.

Budget Car Rental

22500 Town Cir, Moreno Valley, CA 92553, USA