Enterprise Rent-A-Car Introduce
For residents and visitors in the heart of the Commonwealth, securing reliable transportation without navigating the airport terminals is a significant advantage. The Enterprise Rent-A-Car branch located within the structure at 200 Stuart Street in Boston offers a highly convenient, centrally located solution for all your car and van rental needs. Situated in the bustling Theater District and easily accessible from various parts of downtown, this location is a prime resource for local Massachusetts users requiring a vehicle for business, weekend getaways to destinations like the Cape, or as a temporary replacement vehicle.
This branch provides a diverse fleet of modern, well-maintained vehicles, exemplified by the positive customer report of driving a nearly-new 2025 model for their trip to the Cape and back. Furthermore, this Enterprise location distinguishes itself by identifying as a women-owned business, demonstrating a commitment to supporting diversity in the Boston business community. While one isolated negative review highlighted an unfortunate counter experience, the overall sentiment, often praising helpful staff and an efficient process, suggests a general commitment to professionalism and a quick route to getting customers "on the road quickly."
Location and Accessibility
The Enterprise Rent-A-Car office is situated in a prominent downtown location at 200 Stuart St, Boston, MA 02116, USA. This unique urban branch is housed on the 5th and 6th floors of a parking garage often associated with the Revere Hotel. Its proximity to public transit lines makes it a particularly attractive option for users arriving from Boston Logan Airport (BOS), allowing a quick and economical transfer via the subway before picking up their rental car.
Navigating the specific location requires following clear instructions, as the office is not street-level. Customers must proceed into the garage area, typically where the hotel entrance is located, find the elevator, and take it to the 5th floor. Customers have noted that while finding the exact office location can be a "challenge," the subsequent pickup process is fast and efficient once the elevator is located. In terms of physical accessibility, the location is designed to accommodate all users, featuring both a wheelchair accessible entrance and designated wheelchair accessible parking spaces.
Services Offered
The Enterprise branch at 200 Stuart Street operates as a versatile agency, catering to a wide range of personal and commercial transportation requirements within the Massachusetts and New England region.
- Diverse Vehicle Fleet: Customers can choose from an array of rental options, including economy, compact, mid-size, and full-size cars for general travel. They also offer SUVs, minivans, and passenger vans, which are vital for family trips, group outings, or moving bulky items.
- Dedicated Van Rental: The agency is explicitly listed as a Car rental agency and Van rental agency, providing specialized vehicles such as minivans and 12- and 15-passenger vans for larger groups, an essential service for many local organizations.
- After-Hours Drop-Off: A major highlight for downtown renters is the provision for late night or after-hours returns. This process is noted by customers as being "super simple"—park the car, lock it, and use the provided key drop box, usually located on the 6th floor of the parking structure. Customers remain responsible for the vehicle until an employee checks it in during normal business hours.
- Flexible Payment Methods: The branch accepts a variety of convenient payment forms, including all major Credit cards, Debit cards, and modern NFC mobile payments, such as Apple Pay and Google Pay, for a quick, contactless transaction.
- Military and Government Discounts: Enterprise is proud to offer special discounts and rates to active military members, veterans, and government personnel for both official duty travel and leisure rentals.
- Optional Rental Coverage: Various protection products are available, such as the Damage Waiver (DW), to reduce or waive the renter’s responsibility for damage to the vehicle.
- Ancillary Equipment: Supplemental items like GPS systems and child safety seats can typically be added to a rental reservation for an additional charge, enhancing the safety and convenience of travel, especially for families heading out on a road trip.
Features / Highlights
Beyond the standard rental provisions, the 200 Stuart Street location offers several key features that benefit Massachusetts residents and visitors.
- Women-Owned Business: The branch actively identifies as a women-owned business, appealing to customers who prioritize supporting diverse ownership in the local Boston economy.
- New and Well-Maintained Vehicles: Customer experiences consistently mention receiving cars in excellent condition, often nearly new (e.g., a 2025 model with low mileage), ensuring reliability for long-distance travel across New England.
- Outstanding Customer Service (Generally): Despite a single negative encounter, many reviews highlight that staff are "very helpful," get customers "on the road quickly," and provide "all of the information needed," suggesting high levels of training and efficiency.
- Convenient Downtown & Public Transit Access: Being a non-airport location but easily reachable via the subway from BOS Airport makes it a highly convenient pick-up point for tourists and business travelers staying in downtown hotels.
- Ease of Drop-Off: The simple late-night drop-off box and parking procedures provide crucial flexibility for renters returning a vehicle outside of regular business hours.
- Active Military Discounts: This is a significant highlight, offering valuable savings to the military community in the greater Boston area on a daily basis.
- Full Accessibility: Features like a wheelchair accessible entrance and parking lot ensure the service is available and convenient for all members of the community.
Contact Information
The following contact details are provided for the Enterprise Rent-A-Car branch located in the Boston Revere Hotel parking garage complex at 200 Stuart Street.
- Address: 200 Stuart St 5th And 6th Floor, Boston, MA 02116, USA
- Phone: (617) 449-7362
- Mobile Phone: +1 617-449-7362
- Type: Car rental agency, Van rental agency (Hotel/Downtown Location)
What is Worth Choosing
The Enterprise Rent-A-Car at 200 Stuart Street is a top choice for anyone in Massachusetts requiring a rental vehicle from a reputable, centrally located source. The combination of its convenient downtown location—ideal for quick pickups post-flight via the subway—and its highly flexible services makes it invaluable. The ability to utilize a late night drop-off for returns provides peace of mind for travelers with fluid or demanding schedules. Customers appreciate being placed in late-model, low-mileage vehicles, confirming a commitment to quality that is crucial when planning a road trip, such as heading to the Cape or traversing the New England states.
Choosing this branch also allows patrons to support a business that identifies as women-owned, and one that extends special consideration to service members through active military discounts. While all customer-facing businesses occasionally encounter service issues, the large body of positive feedback praising helpful staff and smooth, quick processes firmly establishes this Enterprise branch as a professional and reliable rental provider in the competitive Boston market. For a stress-free start to your Massachusetts journey, leveraging the fleet and services available at 200 Stuart Street is an excellent decision.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
200 Stuart St 5th And 6th Floor, Boston, MA 02116, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1Terrible experience at Enterprise Rent a Car. We went hoping to rent a car, but the guy at the counter was a complete disaster—rude and unprofessional. People like that ruin your business. Train your staff or replace them. If he doesn’t like his job, maybe he should open a fruit stand instead. I absolutely do not recommend this place.
July 16 · Cristian SWe landed at Boston Logan Airport and took the subway to the Enterprise location. It was a quick route from the airport. We chose this location because of the proximity to our hotel in Boston and the late night drop off.The car we got was a 2025, with about 3,100 miles on it. It was a very good car and took us to the cape and back.The staff was very helpful and got us on the road quickly. They gave us all of the information we needed to get out and drop the car off.Finding this location is a challenge. It is on the 5th floor of the parking garage. So proceed into the garage area, and locate the elevator and take it to the 5th floor and you can't miss it. You will walk by the hotel entrance, literally where cars pull into the garage. The dropoff was super simple - park and lock your car and there is a key drop box.
July 05 · Rob MacdonaldDecent. Needed to rent a car to see a client 40 miles outside the city. This place was convenient, but the “new, upgraded” suv they gave me had 45,000 miles on it. Whatever it was just for a day.
October 16 · Mike TalbotThis car rental location was very quick and efficient. They even called me the next day to make sure I was happy with everything. I have never had a better experience. Good job, Enterprise.
July 07 · Tim.HMatt and Alex were fantastic! Matt helped me with my check-in and made the process quick and easy, while Alex handled my check-out just as smoothly. Both were friendly, professional, and showed excellent customer service. I’m completely satisfied with my experience and will definitely be renting from Enterprise again!
May 23 · Sean Mclaughlin
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