National Car Rental Introduce
For Pennsylvania residents and travelers passing through the Lehigh Valley, securing reliable and convenient transportation is often the first order of business upon arrival or before a major trip. The **National Car Rental** agency, strategically located at the Lehigh Valley International Airport (ABE) on Airport Road in Allentown, serves as a primary hub for accessing a dependable fleet of vehicles.
This location operates as a dedicated Car Rental Agency, making it an essential resource for those needing a car for business travel, leisure road trips across the Commonwealth, or local vehicle replacement. The agency proudly identifies as a **women-owned business**, highlighting a commitment to diversity and local entrepreneurship within the Allentown business community.
The core promise of National Car Rental—particularly at an airport location like this—is to provide a seamless and efficient experience. One customer review noted a great experience, praising the **friendly and efficient rental agent** and a car that **"performed very well."** This feedback speaks directly to the agency's ability to execute a smooth, positive transaction when everything aligns.
However, like any high-volume airport operation, consistency in service can be a variable for Pennsylvania customers. One detailed review offers insight into potential operational differences, describing the Allentown location as "hit or miss." This customer explicitly pointed out a contrast between the **daytime crew** being "far better" and a **nighttime crew** that was sometimes moody, less helpful, and often unwilling to offer vehicle upgrades or alternatives, even when the lot appeared full. This suggests that the quality of service may depend heavily on the time of day and the specific agents on duty.
The most important takeaway for local users is the need for preparedness and clear communication. While the brand offers valuable benefits like **Active Military Discounts** and a wide range of vehicles, customers should ensure their reservation details are absolutely clear and be ready to ask for clarification on vehicle availability, especially during non-peak hours. The difference between a smooth rental and a frustrating one may simply come down to timing and how you approach the counter.
***
The **National Car Rental** office is located directly at the **Lehigh Valley International Airport (ABE)**, offering maximum convenience for air travelers but also easy access for local customers in Allentown, Bethlehem, and Easton. Its direct location on Airport Road simplifies the pick-up and drop-off process immensely, eliminating the need for off-site shuttles typically associated with non-airport rentals.
The official address and key logistical details are:
3311 Airport Rd, Allentown, PA 18109, USA
- Airport Terminal Location: The rental counter is typically located within or very near the airport terminal, allowing customers to proceed straight from baggage claim to the counter.
- On-site Parking: The facility provides designated On-site Parking for renters, which is essential for customers arriving in their own vehicles or for the rental pick-up/return process.
- Physical Accessibility: The location prioritizes inclusion by providing a **Wheelchair Accessible Entrance** and a **Wheelchair Accessible Parking Lot**, ensuring smooth access for all customers.
***
As a key car rental provider in the Lehigh Valley, National Car Rental at ABE focuses on delivering a comprehensive vehicle rental experience for various needs, from corporate travel to personal use:
- Wide Vehicle Selection: Offers a full spectrum of rental classes, including economy cars, compact and full-size sedans, various SUVs, and luxury vehicles, accommodating solo travelers, families, and business groups.
- Corporate and Personal Rentals: Specializes in providing vehicles for both business travelers flying into ABE and local Pennsylvania residents needing a short-term replacement vehicle.
- Government and Military Programs: Provides **Active Military Discounts**, offering special rates and benefits for active-duty military personnel, veterans, and government employees traveling on official or leisure business.
- Diverse Payment Options: Ensures flexibility and convenience by accepting major **Credit Cards**, **Debit Cards**, and modern **NFC Mobile Payments** (like Apple Pay or Google Pay) at the counter.
- After-Hours Vehicle Drop-off (Check Policy): While often associated with airport locations, customers should confirm the specific details for after-hours returns at this particular ABE branch, as operational hours can sometimes limit services like after-hours drop-off, or require specific drop box procedures.
***
Several features make the National Car Rental location in Allentown a noteworthy choice for local users and travelers:
- **Designation as Women-Owned:** This designation is a strong point, potentially appealing to customers who wish to support diverse local businesses and often signals a strong focus on personalized customer service and detail.
- **Active Military Benefits:** The commitment to offering **Active Military Discounts** is a significant highlight, providing tangible value and appreciation to service members and their families in the region.
- **Prime Airport Location:** Being situated directly at Lehigh Valley International Airport (ABE) provides unmatched speed and convenience for air travelers, bypassing time-consuming shuttle rides often necessary at other rental facilities.
- **Efficient Service Potential:** As one customer noted, when the right team is on duty, the service is **friendly and efficient**, capable of delivering a fast, headache-free rental process.
- **Multiple Payment Methods:** Accepting a full range of modern payments, including **NFC mobile payments**, enhances transaction speed and convenience for all customers.
***
For reservations, general inquiries, or to confirm vehicle availability for your trip, the dedicated staff at the Allentown National Car Rental can be reached here:
Address: 3311 Airport Rd, Allentown, PA 18109, USA
Phone: (610) 266-1605
Mobile Phone: +1 610-266-1605
***
The National Car Rental branch at the Lehigh Valley International Airport (ABE) is an excellent choice for Pennsylvania customers who prioritize **convenience, speed, and specific benefits** like military discounts. The most compelling reason to choose this location is its **direct airport access**, which saves significant time and hassle when flying into or out of the Lehigh Valley.
Furthermore, supporting a business that identifies as **women-owned** and provides special rates for **Active Military** personnel aligns your choice with local community values and appreciation for service. The overall experience, when handled by an efficient agent, is fast and professional, as demonstrated by the positive feedback on car performance and agent efficiency.
However, customers should be aware of the "hit or miss" feedback concerning **staff consistency and vehicle allocation**, particularly during non-peak or late-night hours. To guarantee a positive experience, we recommend Pennsylvania users take these steps:
- Book Exactly What You Need: To minimize the chance of dissatisfaction with a vehicle swap, reserve the specific car class you require, rather than relying on the availability of a free upgrade, especially outside of regular business hours.
- Call Ahead: If picking up late at night, call the branch earlier in the day to confirm your reservation and the expected availability of your booked vehicle class.
- Join the Loyalty Program: For frequent renters, membership in National's loyalty program may help streamline the experience and potentially secure better vehicle choices.
By being a **proactive and informed customer**, you can navigate the operational variability and benefit fully from the inherent convenience and valued features of this Allentown car rental location.
National Car Rental Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
National Car Rental Photos










National Car Rental Location
National Car Rental
3311 Airport Rd, Allentown, PA 18109, USA
National Car Rental Reviews
airportaislecostchoicedeskgasemerald clubexecutivechargingcounter
★ 5★ 4★ 3★ 2★ 1Place is hit or miss, in my experience the daytime crew is far better than the night time crew. Sometimes it’s vice versa, you just got to take the chance & if you can afford it then just come back the next day with the other crew. The night time crew makes very little effort to make sure you’re happy, sometimes moody & you get what you book nothing more but sometimes less. You can’t even pay extra for something better or bigger cause they won’t give you the option even though the lot is full of cars. I’ve even had reservations for picking up late night while having a reservation for early morning the next day & asking for the car I have booked the next day for them to say it’s not available that they’re holding it for reservations which I had. They make no sense sometimes so I’ve just learned who I want to deal with & who I’d rather avoid. Given the option I’d rather go to Philly or Newark, 1-2 hours away but I get what I need with no headaches. Some employees are phenomenal while others are just a waste sad to say.
August 08 · john cFriendly and efficient rental agent. Car performed very well.
October 05 · Jack V MinsterHad a great experience at this National location. Anthony at the front desk was polite, helpful, and efficient. They upgraded my full size rental to a nice Genesis. This is why I continue to book National.
July 03 · Lukas MetzlerNot happy with the rentals or employees. Engine failure of vehicle and given a downgrade even though employee said it wasn’t. Standard to full-size is a downgrade. After contacting National through chat and asked the same question the chat was ended not once but twice!
August 04 · Lisa SmithI have rented here several times over the last couple years for work. The staff is always friendly but they do not have an executive or emerald aisle which is a hassle and the car selection is extremely limited. The largest issue is that the last two times in a row I have booked a luxury car with my company code and my reservation is somehow magically changed to the lowest level car they have available and no offer of an upgrade. Then I go out to the lot and see it full of better cars and several luxury cars are available. No effort or offer to change anything. From now on, I will just Uber and rent from a different location or fly to PHL and drive up.
March 21 · Brad Bournes
More Car Rental Near Me
Enterprise Rent-A-Car4.0 (444 reviews)3311 Airport Rd, Allentown, PA 18109, USA
Alamo Rent A Car4.0 (196 reviews)3311 Airport Rd, Allentown, PA 18109, USA
Avis Car Rental3.0 (224 reviews)3311 Airport Rd, Allentown, PA 18109, USA
Budget Car Rental3.0 (331 reviews)3311 Airport Rd, Allentown, PA 18109, USA
Thrifty Rental Car4.0 (65 reviews)3311 Airport Rd, Allentown, PA 18109, USA
Hertz Car Rental - Allentown - Lehigh Valley International Airport (ABE)3.0 (161 reviews)3311 Airport Rd, Allentown, PA 18109, USA
Dollar Car Rental - Lehigh Valley International Airport3.0 (85 reviews)3311 Airport Rd, Allentown, PA 18109, USA
Kulp3.0 (40 reviews)1540 Race St Rear, Allentown, PA 18109, USA
Horizon Car Rental4.0 (41 reviews)912 Airport Center Rd, Allentown, PA 18109, USA
Enterprise Rent-A-Car4.0 (288 reviews)1115 Airport Rd, Allentown, PA 18109, USA
Enterprise Rent-A-Car3.0 (23 reviews)298 Stoke Park Rd, Bethlehem, PA 18017, USA
Enterprise Rent-A-Car4.0 (304 reviews)1008 Sumner Ave, Allentown, PA 18102, USA
Categories
Top Visited Sites
Boss Transport & Family Services4.0 (82 reviews)
Hertz Car Rental - Pittsburgh - Pittsburgh International Airport (PIT)3.0 (787 reviews)
Enterprise Rent-A-Car4.0 (100 reviews)
Enterprise Rent-A-Car4.0 (102 reviews)
Hertz Car Rental - Baltimore - Reisterstown Road2.0 (109 reviews)
Enterprise Rent-A-Car4.0 (410 reviews)Trending Car Rental Blog Posts
How to Plan a Multi-Stop Road Trip with a Rental Car and Stay Within Your Budget
Best Road Trip Routes in the U.S. Perfect for Rental Cars | LifeStar Car Rental
What Happens When the Rental Car Company Cancels Your Reservation
How Seasonal Events (e.g., Sports Games, Concerts) Impact Rental Car Availability & Rates
What Rental Car Companies Don’t Tell You About Insurance Coverage
How to Choose the Best Rental Car Based on Your Itinerary Length & Driving Distance
