Enterprise Rent-A-Car

- 1100 Terminal Cir Dr, Ewing Township, NJ 08628

Introduction / Overview: A Premier Rental Choice in Central New Jersey

Enterprise Rent-A-Car at the Trenton-Mercer Airport (TTN) is a primary resource for New Jersey residents and travelers seeking dependable vehicle rentals. Strategically situated at 1100 Terminal Circle Dr in Ewing Township, this location functions as both a major Car Rental Agency and a Van Rental Agency, providing a comprehensive fleet ranging from compact cars to full-size SUVs and passenger vans. The availability of on-site services makes the transition from plane or personal vehicle to your rental as smooth as possible.

What truly sets this branch apart is its notable identification as a Women-Owned Business, demonstrating a strong commitment to diversity and community leadership within the Central Jersey business landscape. Coupled with its excellent operational features, such as offering Active Military Discounts, Enterprise aims to serve a wide and inclusive customer base.

Customer experiences highlight the extremes of the rental process here. Many patrons report "Great customer service" with "sweet smiles" from the staff, noting the cars are consistently "clean and full tank gas," making the pickup and drop-off steps "Efficient and easy." Such positive feedback, often citing "Wonderful staff" and "top service," underscores a high standard of vehicle preparation and a commitment to courtesy that Enterprise is globally known for.

However, the nature of the airport car rental business, which operates on fluctuating inventory and high demand, can sometimes lead to issues. A serious concern raised in a review involved an extended 30-minute wait time due to un-manned counters and unresponsive phone lines, followed by the "denial of the booked vehicle on the basis of unavailability." The customer went on to describe the staff as "Extremely rude," citing two specific names, and accused them of being unaware of the company's own rules. This type of experience, which involves service failure and poor staff professionalism during a stressful situation, is a major warning for users, especially regarding the guarantee of a specific booked vehicle type. For customers in New Jersey, it serves as a reminder to confirm availability and be prepared for potential adjustments, especially during peak travel times. Despite this, the consistent positive reports suggest that, for the most part, the branch operates at a high level of efficiency and customer care.

Location and Accessibility: Right at Trenton-Mercer Airport (TTN)

The Enterprise Rent-A-Car location is conveniently nestled at 1100 Terminal Circle Dr, Ewing Township, NJ 08628, placing it directly within or immediately adjacent to the Trenton-Mercer Airport (TTN) facilities. This prime positioning is perfect for both flying passengers and local customers in the Mercer County area who need quick access to a rental. Located just off Sam Weinroth Road and easily connected to I-95, the location offers seamless travel throughout the tri-state area, whether you are heading north to Princeton and New York or south towards Philadelphia.

The branch maintains strong operating hours to match traveler schedules: Monday through Friday from 9:00 AM to 6:00 PM, and Saturday and Sunday from 9:00 AM to 5:00 PM. This schedule ensures wide availability for pickups and returns.

In terms of physical access, the facility is highly inclusive, offering:

• Wheelchair Accessible Entrance: Ensures ease of entry for all customers.
• Wheelchair Accessible Parking Lot: Dedicated, convenient parking spaces for individuals with disabilities.
• On-site Parking: Available for local customers who need to leave their personal car while renting.

This dedicated focus on accessibility underscores Enterprise's commitment to serving the entire New Jersey community.

Services Offered: Diverse Fleet and Convenient Options

The Enterprise branch near Trenton offers a comprehensive list of rental services and vehicle options tailored to meet a wide variety of customer needs:

• Extensive Vehicle Fleet: As a full Car Rental Agency, they offer a vast inventory, including economy cars (like the Mitsubishi Mirage), compact and standard sedans (such as the Toyota Corolla), SUVs of various sizes (Chevrolet Equinox, Nissan Rogue), and luxury options (Audi A4, Nissan Maxima).
• Van and Specialty Rentals: They operate as a dedicated Van Rental Agency, providing popular options like minivans (often a Chrysler Pacifica or similar) and larger passenger vans, ideal for family vacations, group excursions, or business transport across New Jersey.
• Active Military Discounts: A valued benefit for service members, offering special pricing as part of Enterprise's commitment to military families.
• Onsite Services: All transactions, including paperwork, vehicle inspection, and key drop-off, can be completed conveniently at the airport location.
• Modern Payment Methods: Accepts Credit Cards, Debit Cards (often with specific restrictions), and the rapid convenience of NFC Mobile Payments (Apple Pay, Google Pay).
• After-Hours Return Options: For customers with early or late flights, the location typically offers an after-hours return service, allowing renters to leave the vehicle in a designated spot and drop the keys in a secure keybox at the counter.

Features / Highlights: Community Focus and Excellent Vehicle Quality

The Enterprise branch at TTN offers several distinguishing features that enhance the local customer experience:

• Women-Owned Business: This designation is a strong highlight, signifying local ownership, diversity in leadership, and a potential commitment to local community engagement.
• High Customer Satisfaction for Vehicle Quality: The fleet is consistently praised in reviews for being "clean" and having a "full tank gas," ensuring the vehicle is ready for the road immediately upon pickup.
• Robust Military Program: Offering Active Military Discounts is a core highlight that provides tangible value to a significant demographic in New Jersey.
• Full Physical Accessibility: The commitment to having a Wheelchair Accessible Entrance and Parking Lot ensures that the facility is accessible and convenient for every customer.
• Professional and Friendly Staff (When Operational): Numerous reviews emphasize the professionalism, courtesy, and "sweet smiles" of the staff, indicating that high-quality, friendly customer service is a frequent and noticeable feature of the rental experience.

Contact Information: Connect with the Enterprise TTN Team

For making a new reservation, modifying an existing one, or checking on location-specific policies or hours, you can reach the Enterprise team at the Trenton-Mercer Airport branch using the following details:

Address: 1100 Terminal Cir Dr, Ewing Township, NJ 08628, USA

Phone: (844) 934-1083

Mobile Phone: +1 844-934-1083

What is Worth Choosing: Reliability, Variety, and Values

Enterprise Rent-A-Car at 1100 Terminal Cir Dr in Ewing Township, NJ, is an excellent choice for a wide variety of New Jersey residents and travelers, offering a blend of professional service, fleet quality, and meaningful business values. You should choose this location if you value a diverse fleet, as the Car Rental Agency and Van Rental Agency categories ensure you can find anything from an economy car for a quick trip to a full-size passenger van for a family vacation. The identification as a Women-Owned Business and the provision of Active Military Discounts also make this an appealing choice for those who prefer to support businesses with strong community-centric values. The accessibility features, including the Wheelchair Accessible Entrance and Parking, further ensure a hassle-free experience for everyone.

However, potential customers must be aware of the operational challenges that have been reported, specifically around wait times and vehicle unavailability. While the majority of customers receive "top service" with a clean, fully-fueled vehicle, the instances of being denied a booked car or experiencing rudeness from specific staff members serve as a reminder that the quality of service can vary, especially during high-demand periods. To minimize potential frustration, customers are highly advised to:

• Book well in advance, particularly for high-demand vehicle types like vans or large SUVs, as the reservation is often for a car class, not a specific model.
• Call ahead on the day of pickup to confirm the availability of their vehicle class and to verify current wait times, especially if they are local or have a tight schedule.

Overall, the consistent delivery of clean cars, the on-site convenience, and the strong customer service ethic often demonstrated by the team make this Enterprise branch a valuable and reliable asset for transportation needs in Central New Jersey.

Enterprise Rent-A-Car

1100 Terminal Cir Dr, Ewing Township, NJ 08628, USA