Hertz Car Rental - Lawrenceville - Brunswick Pike Introduce
For residents, commuters, and visitors in the heart of Central New Jersey, securing reliable transportation quickly and conveniently is essential. The Hertz Car Rental - Lawrenceville - Brunswick Pike location at 2062 Brunswick Pike, Lawrenceville, NJ 08648, has established itself as a standout Car rental agency, particularly noted for its dedication to superior customer service and a genuinely welcoming atmosphere. The reviews highlight a culture where every customer is treated as a "Most Important Customer" (MIC), a testament to the staff's professionalism and commitment.
Unlike the hurried transactions often associated with vehicle rentals, this branch is frequently praised for making the process "quick and easy, but never hurried." Customers consistently mention the warm greetings and the helpful, unpressured approach of the team members, including the highly-regarded Ms. Lucy Diggs and the branch manager. The commitment to making the rental seamless means the staff takes time to explain options, answer questions patiently, and even actively help customers find ways to save money—a truly rare and appreciated feature in the industry.
The accessibility of the location is another major advantage for New Jersey users. Situated directly on Brunswick Pike (US Route 1), it provides excellent connectivity to Trenton, Princeton, and the wider Mercer County area. The convenience of On-site parking further simplifies the process of picking up and dropping off a rental. Furthermore, the branch ensures inclusivity with a Wheelchair accessible entrance and a Wheelchair accessible parking lot.
The rental offerings extend beyond typical passenger vehicles. For local businesses, movers, or residents tackling large projects, the availability of Cargo van rental is a significant asset. This specialized service caters to those heavier-duty needs, providing reliable options for moving furniture, equipment, or commercial goods. This versatility, combined with the convenience of accepting both Credit cards and Debit cards for payment (subject to rental policies), makes this Hertz branch a comprehensive solution for virtually any transportation requirement.
One of the specific features that makes this location a highly valued choice for a segment of the New Jersey community is the availability of Active military discounts. This is an important, tangible way the agency shows its appreciation, offering value to those who serve. Ultimately, the overwhelming positive feedback centers on the human element: the professional, friendly, and efficient staff who transform a potentially stressful experience—like dealing with a vehicle breakdown—into a surprisingly pleasant one. For a trustworthy and high-quality rental experience in Central New Jersey, this Hertz location on Brunswick Pike offers service that truly is "Heads and Shoulders" above the competition.
The Hertz Car Rental branch in Lawrenceville, NJ, positioned strategically on Brunswick Pike, represents a top-tier choice for vehicle rental services in the Mercer County area. As a full-service Car rental agency, this location is known not just for offering the extensive, quality fleet expected from a global brand, but for delivering an exceptional, personalized customer experience. The philosophy here centers on treating every person who walks in as a priority, ensuring that whether you are renting a small economy car, a large SUV, or a Cargo van rental, your needs are met quickly, professionally, and with a genuine smile.
This Lawrenceville branch is geared towards serving the local community, including travelers flying into nearby airports and residents requiring temporary or long-term vehicle replacements due to accidents or mechanical issues. The staff’s attention to detail, from a professional greeting to a thorough vehicle walk-around protocol, ensures transparency and builds confidence. Their commitment to efficiency is balanced with a friendly approach, ensuring customers feel valued and never rushed, which is a key distinguishing factor noted in local testimonials.
The comprehensive services offered, along with specific features like discounts for active military personnel and the acceptance of various payment methods, cement its status as a go-to rental provider in the region. For a seamless, hassle-free rental experience where the staff genuinely looks out for the customer's best interests, look no further than this well-managed Hertz location.
The branch’s location at 2062 Brunswick Pike, Lawrenceville, NJ 08648, USA, is highly advantageous for people throughout Central New Jersey. Brunswick Pike is the local name for US Route 1, a major north-south corridor that connects the Trenton area with Princeton and points north, ensuring high visibility and easy driving access for customers coming from various directions.
- Prime Central Location: Being on US Route 1 makes the office accessible from neighboring towns and communities, simplifying the trip to pick up or drop off a vehicle.
- Convenient Parking: Customers benefit from designated On-site parking, reducing stress and time spent looking for a spot before entering the office to begin the rental process.
- Service Options: The agency provides Onsite services, meaning the full range of rental and paperwork processes are handled efficiently right at the counter by the professional staff.
- Full Accessibility: The location prioritizes access for all customers, featuring a Wheelchair accessible entrance and a dedicated Wheelchair accessible parking lot.
This Hertz Car rental agency offers a wide selection of vehicle types and flexible services designed to meet diverse needs, from short-term leisure rentals to longer-term commercial requirements.
- Diverse Passenger Vehicle Rental: A comprehensive fleet of modern vehicles including economy cars, sedans, SUVs (up to 7-passenger models), minivans, and specialty vehicles, ensuring a perfect match for any travel itinerary.
- Cargo Van Rental: A crucial service for residents and small businesses, providing reliable and spacious vans for moving, hauling equipment, or transporting bulky items.
- Flexible Payment Options: The agency accepts both major Credit cards and Debit cards for reservations and final payments, providing flexibility (note: debit card use is typically subject to certain conditions and restrictions).
- Hertz App Integration and Membership Benefits: Encouraging the use of the Hertz app and membership programs to streamline the rental and return process, leading to faster service.
- Professional Assistance and Walk-Around Protocol: Staff conduct a thorough walk-around and take photographs of the vehicle with the customer before release, ensuring transparency regarding the car's condition and giving the customer peace of mind.
The Lawrenceville Hertz branch is distinguished by its commitment to service quality and unique customer-focused features that elevate the rental experience for New Jersey users.
- "Most Important Customer" Service: A core philosophy at this branch is treating every customer like a VIP, ensuring a friendly greeting, personalized attention, and a commitment to not rushing the process.
- Dedicated and Helpful Staff: Specific staff members, such as Ms. Lucy Diggs, are frequently highlighted in customer reviews for their wonderful, amazing, and professional assistance, often turning stressful situations (like a breakdown) into a simple, joyful transaction.
- Active Military Discounts: The availability of special pricing and discounts for Active military personnel is a commendable feature that provides tangible value to a key segment of the community.
- Genuine Money-Saving Advice: Customers have noted that staff, including the branch manager, proactively assist them in exploring options to save money on their rental, showcasing a true concern for the renter's budget.
- Seamless and Hassle-Free Process: The entire rental process is designed for speed and ease, with no wait time often reported, making it an efficient choice for busy individuals.
For general inquiries, to check vehicle availability, or to secure a reservation with the team at the Lawrenceville branch, please use the following contact details:
- Address: 2062 Brunswick Pike, Lawrenceville, NJ 08648, USA
- Phone (Local Office): (609) 392-2138
- Mobile Phone: +1 609-392-2138
The Hertz Car Rental - Lawrenceville - Brunswick Pike location is an excellent choice for any New Jersey resident seeking a rental experience that prioritizes respect, efficiency, and real customer care. The primary reason to choose this branch is the consistently high-rated service, described as "Heads and Shoulders" above the rest. The staff’s dedication to the "Most Important Customer" philosophy means a friendly greeting, a stress-free transaction, and staff members who take the time to answer all questions and even help you secure the best possible value.
This location is not only a reliable source for standard vehicle rentals but also offers the practicality of Cargo van rental for larger jobs. Furthermore, the availability of Active military discounts and the acceptance of both Credit cards and Debit cards enhances its appeal and convenience for a wider local audience. When you need a reliable vehicle—whether for planned travel or an unexpected emergency—and you value being treated with utmost professionalism and courtesy, this Hertz branch provides a joyful and reassuring solution right here on Brunswick Pike.
Hertz Car Rental - Lawrenceville - Brunswick Pike Services
Car Rental Agency
- Cargo van rental
Hertz Car Rental - Lawrenceville - Brunswick Pike Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Parking
- On-site parking
Hertz Car Rental - Lawrenceville - Brunswick Pike Photos





Hertz Car Rental - Lawrenceville - Brunswick Pike Location
Hertz Car Rental - Lawrenceville - Brunswick Pike
2062 Brunswick Pike, Lawrenceville, NJ 08648, USA
Hertz Car Rental - Lawrenceville - Brunswick Pike Reviews
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★ 5★ 4★ 3★ 2★ 1Rental agencies are everywhere, but this location ( Hertz Car Rental in Lawrenceville, NJ) stands "Heads and Shoulders" above the rest, and is #1 in my opinion.Simply put from the moment you walk in you the (MIC*) their "Most Important Customer"Ms Lucy Diggs, greets everyone in a Professional manner, even though she is doing business with another MIC*. This has been my experiences at this branch.Everyone is made to feel like a MIC*, (Most Important Customer)* at this location. Where You are not an interruption of their day, but the Reason they are there.Service above all else, professional, friendly and a helpful staff. They make renting a vehicle process quick and easy, but never hurried.If you download the Hertz app, this will in turn help them to be able to help you, get you to "where the road leads", and not to hurry you out the door.My recent car rental was from 9/23/25 -10/2/25. Due to my vehicle not starting after returning from a long weekend trip. Arriving to my vehicle after picking up my luggage, loading my luggage, climbing in, I quickly found it wouldn't start, all this at 1945 hrs or (7:45 pm). Dealership closed, repair shops that I am familiar with closed not to mention all of which are 1 and half hours away. My long weekend just went south. Work in the morning, not gonna happen!!Called my insurance company, asking for help with locating a towing service, and getting on the schedule for them (towing company) to retrieve my vehicle from the parking garage, only to learn they are not allowed to enter the parking garage. I settled in for a longer than expected night.After I locating the airport support staff member, & paying my bill for parking, was I then hooked and pulled from the parking garage, to the lot where the tow service could hook and tow me to the dealership.The preceding commercial was brought to you by things that frustrate...is free.When the tow service arrived on time, I was on my way. The dealership would be open and I could have them look at my vehicle, diagnose and repair it.Knowing I now need to secure a vehicle, and it's 0830 hrs, I call Hertz in Lawrenceville, NJ. Ms Lucy Diggs is at her desk working, I explain my situation, she asks have you made the reservation, if not please make it, then she could get started helping.Working with great haste, my reservation confirmed, my day is starting out better than expected, great to be exact. I'm soon picked up and return back to the branch. Greeted by Lucy and handing her my form of payment, another member of her staff greets me and shows me to the vehicle area, walks around the vehicle taking photos all protocol for prior to releasing the vehicle, and handing me the key fob, I am on "and to where the road leads."Simply put very Professional, Friendly, Courteous and Treated like All of Lucy and her team's customers (MIC)* .I'm feel very relaxed for what the day may bring.Coming back from a long weekend and dealing with the situation of my vehicle needing to be towed and repairs to be made, and finding assurance from a smiling face and a pleasant personality like Lucy Diggs, you can't go wrong.Remember if you haven't downloaded the Hertz app and becoming a free member of their program. You are not only missing out of a potential meeting of this... Wonderful! Amazing person, You're probably paying too much for your rental car!Thank you to Hertz for having Lucy Diggs and her staff as part of your company. They make the vehicle rental experience a simple Joy.
October 04 · Darren CoatesRecently rented an SUV from this Hertz location and couldn't be happier with the experience. From the moment I walked in, I was greeted professionally with no wait time whatsoever. The branch manager personally assisted me and took the time to explain additional options available, answering all my questions with remarkable patience.What impressed me most was how seamless the entire process was - no hassles, no pressure, just excellent customer service. Even better, she went out of her way to help me save money on my rental, which is rare to find these days.This level of service sets this location apart. I'll definitely be returning here for future rentals and highly recommend this Hertz branch to anyone looking for reliable service and genuine care for their customers. Well done!
August 20 · Ankush RaiI had a good experience at the Hertz Lawrenceville branch recently.I want to highlight the exceptional service provided by Ms. Lucy who went out of her way to release the for me.The car was in a top condition and had a pleasant drive too. Please keep up the good service.
July 14 · Vishwesh VMy experience at this Location with the Manager of store Ms. Lucy Diggs was over and beyond. She helped us get the best plan and vehicle. She was extremely helpful and I would definitely 💯 recommend this Hertz store to family and friends in the area. Thank you again Ms Lucy for your help! Loved her!
August 04 · Denise PetersonLucy and Staff were awesome, Excellent service too. Lucy said what she could do,and did exactly what she said she would do! Good People work here IMO
September 21 · Jimmie
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