Avis Car Rental Introduce
For New Jersey residents and visitors flying into the Central Jersey area, finding reliable and convenient ground transportation is essential. Avis Car Rental at the Trenton-Mercer Airport (TTN) location offers a wide-ranging solution, specializing in both standard car rentals and larger van rental options. This agency serves as a vital gateway for those arriving by air or for local users in the Mercer County region, including Trenton, Princeton, and Hamilton, who require a temporary vehicle for business or leisure. As a nationally recognized brand, Avis brings a level of professionalism and a diverse fleet to the local market, ensuring travelers can find a vehicle that suits their needs, from a compact car for navigating city streets to a spacious van for group travel or family excursions across the Garden State.
The importance of a well-located car rental agency cannot be overstated, especially when coordinating travel from an airport. Avis at TTN provides travelers with the flexibility to begin their journey immediately upon arrival, avoiding the complexities of relying on other forms of public transit to leave the airport vicinity. Furthermore, their commitment to providing diverse vehicle types, including van rental services, makes them a practical choice for various user demographics, from solo business travelers to large families heading to the Jersey Shore or the greater Tri-State area. The availability of onsite services adds a layer of convenience to the rental process, which is a significant factor in customer satisfaction.
The Avis Car Rental office is strategically located near the Trenton-Mercer Airport (TTN), providing seamless access for airline passengers. The address places the branch in the Ewing Township section of Mercer County, just moments away from major local roadways, including Interstate 95.
The official address is:
34 E Piper Ave, Trenton, NJ 08628, USA
For airline customers, the process involves a short shuttle ride from the terminal to the rental counter, which is a standard procedure at this airport location. Local customers also benefit from the ease of access via I-95.
The location’s physical accessibility features are a key consideration for all users:
- Wheelchair accessible entrance: Ensures easy access to the rental counter and facilities for all customers, promoting inclusivity and ease of service.
- Wheelchair accessible parking lot: Designated parking provides convenient, proximate access for those with mobility challenges, streamlining the pickup and drop-off process.
It is important to note that while the counter is near the airport, the vehicle pick-up area is often slightly separated, and customers should follow signage or shuttle bus instructions carefully. Some customer feedback has pointed out that the facility could benefit from clearer signage at the hanger where cars are picked up, and potential patrons should plan a little extra time for the pick-up process, especially during peak hours, due to potential staffing or signage issues mentioned in public reviews.
Avis Car Rental at this location provides a comprehensive array of rental and supplementary services to enhance the customer experience. Their offerings go beyond simply handing over the keys to a car.
- Car Rental Agency Services: Providing a wide selection of vehicles, including economy, compact, mid-size, full-size, premium cars, SUVs, and luxury models, to meet various travel needs and budgets in New Jersey.
- Van Rental Agency Services: Specializing in larger vehicles such as minivans and 12-passenger vans, which are perfect for group transportation, family vacations, or team travel.
- Onsite Services: This means core rental procedures, including paperwork, payment, and key exchange, are handled directly at their facility near the airport, offering centralized convenience.
- One-Way Rentals: Allowing customers the flexibility to pick up a vehicle in Trenton and drop it off at another Avis location, which is ideal for cross-state travel or moving within the Tri-State area.
- GPS and Accessory Rentals: Offering optional equipment like GPS navigation systems, child safety seats, and more, to ensure a comfortable and safe trip.
- Fuel Purchase Options: Providing convenient options for pre-paying for fuel or simply filling up at the time of return, eliminating the rush to find a gas station near the airport.
- Digital Payment Flexibility: Accepting a variety of modern payment methods for ease of transaction, including major Credit cards, Debit cards, and tap-to-pay options via NFC mobile payments.
The Avis brand is known for offering certain perks and programs that set it apart. The Trenton-Mercer Airport location emphasizes services designed to provide value and recognition to specific customer groups.
- Active Military Discounts: A significant highlight is the availability of discounts for active military personnel, which provides tangible financial savings as a thank you for their service. This is a valuable feature for military families and personnel based in or traveling through New Jersey.
- Diverse Fleet for All Needs: As both a Car rental agency and a Van rental agency, Avis offers a 'one-stop shop' for nearly all vehicle requirements, from small fuel-efficient cars for commuters to large passenger vans for weekend trips.
- Payment Versatility: The acceptance of major credit cards, debit cards, and NFC mobile payments (like Apple Pay or Google Pay) ensures a quick, modern, and flexible checkout experience.
- Onsite Rental Convenience: Having the rental counter and vehicles at a dedicated site near the airport simplifies logistics for travelers arriving at TTN, with a shuttle connecting the terminal directly to the rental office.
- Commitment to Accessibility: The explicitly stated Wheelchair accessible entrance and Wheelchair accessible parking lot ensure a barrier-free experience for customers with mobility needs, reinforcing a commitment to inclusive service.
- Avis Preferred Program: While not a location-specific highlight, the ability to utilize the benefits of the Avis Preferred loyalty program—like skipping the line and earning rewards—is a major draw for frequent renters.
Clear lines of communication are key to smooth travel and reservations. Customers in New Jersey looking to book a rental, inquire about a reservation, or arrange for a shuttle service can use the following contact details.
Address: 34 E Piper Ave, Trenton, NJ 08628, USA
Phone: (609) 434-1791
Mobile Phone: +1 609-434-1791
A note for potential customers: While the phone numbers are provided, recent customer feedback suggests that the local line is not always promptly answered. For booking and major issues, using the corporate reservation line or the Avis mobile app might be a more reliable alternative for quick service. However, the onsite staff, such as the mentioned employee Andre, has been highlighted for providing strong in-person customer service.
Choosing Avis Car Rental at the Trenton-Mercer Airport is worthwhile for New Jersey users seeking the reliability of a major international brand, especially when combined with the convenience of an airport location. The key differentiator for many is the diverse fleet, encompassing everything from economic rentals to vital van rentals, providing comprehensive transportation solutions for all travel requirements, whether you're a student, a family, or a corporate traveler. The explicit availability of Active military discounts also marks this location as a commendable option for service members and their families.
The location’s dedication to modern accessibility, including physical accommodations like accessible parking and entrances, alongside payment flexibility with NFC mobile payments, positions it as a forward-thinking and user-friendly choice. While customer reviews indicate minor operational snags, such as occasional delays at opening or issues with labeling and post-rental billing, the presence of helpful, highly-rated individual staff members and the overall strength of the Avis brand infrastructure for managing reservations and vehicle quality remain strong reasons to choose this provider for your vehicle needs in the greater Trenton area.
Avis Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental
34 E Piper Ave, Trenton, NJ 08628, USA
Avis Car Rental Reviews
airportpricesgascleanedfeedeskpickupchoicereceiptphone
★ 5★ 4★ 3★ 2★ 1Update: dropped down to 1 star. They incorrectly charged me an additional hour fee. They've also charged me for tolls when I had my own ez pass. Just an inconvenience and waste of time to deal with being on the phone and emailing. I did not have any of these issues with enterpriseIn person Customer service was 4 stars. Andre was great with initial and drop off outside of these egregious additional charges
July 26 · Anthony RossThe car rental process was fine but a few big issues: no one picks up the local phone number and although they open at 9:00 sometimes they are late and the doors are still locked. Beyond that nothing is properly labeled and so when you get to the hanger where the car rental pickup is there are no fewer than five doors to choose from. A simple large label on one of the doors with suffice. Car was fine, could have been a little cleaner but nothing crazy. Parking lot has craters in it but I imagine that's less to do with Avis and more to do with the airport authority who owns the property.
July 26 · Joshua WeinsteinWhat a horrible rental experience I just had. I rented a car from this location for a one way rental. Being the airport location it was very expensive ($315) for one day for a Toyota Rav4. I accepted that since there were no non-airport locations with available cars. When the paperwork was signed and I finished the payment authorization, I was handed the keys and told "oh, there is only 1 gallon of fuel left, you will have to get gas"!! That obviously gave me some anxiety since I did not know where to get gas nor exactly how much fuel was left over. Then I went to check out the car. Not only did it have a bad smell, but the passenger side seat was smudged with gross staines and there was debris (candy, etc) between the seats. It was disgusting. I went back in gave the gentleman the keys back and asked if I can get a different car, or an upgraded car or even a clean downgraded car and get the difference back. I was told I would have to wait about 20 minutes for a similar category car or I can upgrade for $50. Not having any time left, I chose to upgrade for $50 and the car was nice enough.1. What rental company hands over the keys to a car with 1 gallon left in the tank?? Don't you guys charge a penalty for that, if so, why don't you actually go and fill up the car yourselves instead of literally shrugging your shoulders when I was perplexed that I have to waste my time and effort??2. How can you in good conscious rent a car for a $315 daily fee (again due to the one way I get there is a charge) and not even clean it properly and remove the order completely? When I asked that, I was told "oh we just got the car in, left me go look at it". Don't you guys check your cars???3. How do you treat your customers like they don't count when they bring this up and you proceed to charge for an upgrade? How is this good customer service?If anyone in the area can rent elsewhere besides Avis/Budget (same company) at TTN, you should highly consider doing so. Today demonstrated that customer appreciation and good quality experience is certainly not on this shop's radar.
August 07 · mark girshI being with Avis for the last few years and my experience is always the best!!service is fast and efficient !vehicles are clean and brand new !staff is kind and very professional!!I have zero complaints and would definetly recommend Avis to anyone needing a car for less without struggling on site or fighting for extra/ hidden charges.Thanks Avis !Thanks Andrei !!
September 22 · ME QCame here last minute when our original booking failed. (We had a rental scheduled for 2pm pickup at a different location, but when we showed up they were already closed).After calling this location and getting disconnected, Ali took the time to call me back! I was floored - that's unheard of in today's corporate customer service world.We were able to get a car that fit our needs extremely last minute on a busy weekend afternoon. I don't know what magic Ali performed but I'm extremely grateful he helped us out of a tight spot.
August 31 · jannaq
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