National Car Rental

- 1100 Terminal Cir Dr, Ewing Township, NJ 08628

Introduction / Overview: Your Professional Car Rental Hub at TTN

National Car Rental, conveniently located at the Trenton-Mercer Airport (TTN) in Ewing Township, offers a professional and highly focused car rental service for both New Jersey residents and visitors flying into Central Jersey. Situated at 1100 Terminal Circle Dr, this location serves as a dedicated Car Rental Agency, aiming to provide a seamless, quick, and efficient experience, particularly for frequent business travelers and those needing rapid airport service.

This branch is distinguished by its operational commitment to diversity, proudly identifying as a Women-Owned Business. This local distinction adds a unique layer to the national brand's service model. Furthermore, National recognizes the importance of serving those who serve our country by offering valuable Active Military Discounts, a significant highlight for the community.

The rental experience here, like all high-traffic airport locations, can vary based on fleet availability and staffing. While one customer from a different location (LGA) praised National for ensuring they were "happy and heard" despite a "long weekend surge" causing a desired car to be unavailable, suggesting a strong corporate commitment to customer satisfaction, the local TTN experience has some specific pain points to note.

A critical review of this exact location highlighted major issues, including staff absence, a 20-minute wait after calling for service, and a sudden, frustrating denial of a pre-booked vehicle based on an unverified credit card issue. The customer reported being given no "alternatives and not helpful in anyway," leading to a declaration of "Never gonna come back." This strongly suggests a disconnect between the booking process (which provided a confirmation number) and the on-the-ground execution, particularly regarding payment verification and immediate problem-solving during busy periods. For local users, this underscores the vital need to confirm all payment requirements and be prepared for potential delays or unexpected issues upon arrival, especially when relying on a debit card or a specific credit card that may require further verification at the counter.

Location and Accessibility: Right at Trenton-Mercer Airport (TTN)

National Car Rental is strategically positioned at 1100 Terminal Cir Dr, Ewing Township, NJ 08628, making it the most convenient option for anyone arriving at or departing from Trenton-Mercer Airport (TTN). This prime location allows for minimal transit time between the terminal and your rental vehicle. Its proximity to major thoroughfares, including I-95, ensures immediate access to Trenton, Princeton, and the wider Central New Jersey area.

The branch’s operating hours are structured to accommodate typical airport traffic, generally running from 9:00 AM to 6:00 PM on weekdays and 9:00 AM to 5:00 PM on weekends (Saturday and Sunday). These hours ensure that most flights and travel schedules are covered for both pickup and return.

A key feature of this location is its dedication to universal accessibility, offering essential amenities for all customers:

• Wheelchair Accessible Entrance: Ensures smooth and easy entry into the rental office for all patrons.
• Wheelchair Accessible Parking Lot: Provides reserved and convenient parking spaces.

This commitment to accessibility reflects an understanding of the diverse needs of the New Jersey traveling public.

Services Offered: Catering to All Travel Needs

As a professional Car Rental Agency, National at TTN maintains a robust fleet designed to accommodate every type of traveler, from quick business trips to extended family vacations in New Jersey.

Available services and options include:

• Diverse Vehicle Selection: The fleet typically ranges from economy and compact cars (like the Toyota Corolla or Nissan Versa) suitable for city driving, to midsize and full-size sedans, and larger vehicles such as SUVs (including models similar to the Chevrolet Malibu or Jeep Wrangler) for more rugged or family-oriented travel.
• Active Military Discounts: A core feature, offering savings for active service members as a token of appreciation for their service.
• Multiple Payment Options: Customers can pay using all major Credit Cards, Debit Cards, and the rapid convenience of NFC Mobile Payments (such as Apple Pay or Google Pay).
• Membership Benefits: National is widely known for its Emerald Club loyalty program, which, where available, allows members to bypass the counter and choose their own vehicle from the Emerald Aisle (for Midsize class and above), offering a significant speed advantage.
• One-Way Rentals: The ability to rent a car at TTN and return it to a different National location (subject to availability and drop charges) provides excellent flexibility for extended travel plans.

It is crucial to note the specific policies regarding non-credit card payments. National’s corporate policy states that debit card usage at airport locations often requires a ticketed return travel itinerary. Furthermore, a non-ticketed itinerary often requires a credit card or a significant debit card deposit, which can be hundreds of dollars. The negative customer review likely stems from a failure to meet these strict, specific deposit or verification requirements on-site, despite having a confirmed online booking.

Features / Highlights: Values-Driven Service and Travel Programs

National Car Rental at the Trenton-Mercer Airport stands out due to several key features that appeal to the local New Jersey market:

• Women-Owned Business Designation: This status highlights a commitment to diversity in business leadership and provides an opportunity for customers to support a locally focused, minority-owned entity within the national brand structure.
• Active Military Support: Providing meaningful Active Military Discounts demonstrates a tangible commitment to the community and service members stationed in or traveling through New Jersey.
• Focus on Frequent Travelers (Emerald Club): The availability of the Emerald Club program is a major draw for business users, offering features like expedited service, vehicle choice, and the ability to earn free rental days, ensuring the "Car Rental at the Speed of Business" motto is upheld.
• Full Physical Accessibility: The presence of a Wheelchair Accessible Entrance and Parking Lot is a critical feature, guaranteeing that service is available to all members of the community without physical barriers.

Contact Information: Reach the TTN National Team

To inquire about fleet availability, current hours of operation, or specific credit card and debit card policies for the TTN location, please use the following contact details:

Address: 1100 Terminal Cir Dr, Ewing Township, NJ 08628, USA

Phone: (844) 934-1081

Mobile Phone: +1 844-934-1081

What is Worth Choosing: Efficiency with Caution on Payment Policy

National Car Rental at the Trenton-Mercer Airport is worth choosing, particularly for professional travelers and those who prioritize speed and efficiency in their rental process. The combination of a convenient airport location, the benefits of the Emerald Club, and a diverse fleet of quality vehicles makes it a top contender for those needing ground transportation in the Central New Jersey area. Additionally, the location's status as a Women-Owned Business and its commitment to Active Military Discounts are strong, values-driven reasons to select this provider.

However, potential renters must approach the transaction with a clear understanding of the company's rigorous on-site verification policies, especially concerning payment methods. The negative customer review clearly demonstrates that a reservation confirmation does not override the need to successfully meet all credit or debit card requirements at the rental counter, including potential credit checks, deposits, and verification of a ticketed return itinerary if using a debit card.

To ensure a smooth experience and avoid the frustration reported by one customer, New Jersey users should:

• If using a debit card, call the number provided—(844) 934-1081—ahead of time to verify the exact deposit amount and documentation required (such as proof of a ticketed return flight).
• Always present a major credit card in the renter’s name to simplify the transaction and avoid potential lengthy verification processes or deposit holds associated with debit card rentals.
• For peak travel times, be prepared for potential short staffing or delays at the counter, although the typical National experience is one of efficiency.

By being proactively prepared regarding payment qualifications, local customers can fully leverage the strengths of National Car Rental at TTN: a high-quality, accessible, and professionally managed Car Rental Agency.

National Car Rental

1100 Terminal Cir Dr, Ewing Township, NJ 08628, USA