Enterprise Rent-A-Car Introduce
For residents and visitors in the San Fernando Valley area of Southern California, finding a reliable and customer-focused vehicle rental solution is essential for navigating the dynamic landscape of the region. Whether you are dealing with a vehicle repair, planning a weekend road trip, or managing corporate transportation needs, the Enterprise Rent-A-Car location in Sherman Oaks, CA, stands out as a top choice. Known for its extensive fleet and commitment to outstanding service, this agency provides the dependability and flexibility California drivers require.
This particular Enterprise branch, situated conveniently on Van Nuys Boulevard, is recognized not only for its wide selection of quality, well-maintained vehicles but also for the personalized, friendly approach of its staff. It offers a crucial service for local users seeking temporary or specialized transport, distinguishing itself through both professional efficiency and a genuine care for the customer experience. The local community in Sherman Oaks, Van Nuys, and surrounding Los Angeles neighborhoods frequently turns to this location for dependable car and van rental options.
Beyond typical vehicle rental services, this Enterprise location serves a variety of specialized needs, acting as both a primary car rental agency and a dedicated van rental agency. This dual functionality ensures that customers can secure everything from a compact sedan for city driving to a spacious van for family excursions or moving needs. The commitment to maintaining a clean, reliable fleet is a consistent highlight for repeat customers, making every rental experience as smooth and stress-free as possible.
The prime location of this Enterprise Rent-A-Car branch on one of the San Fernando Valley’s major thoroughfares makes it exceptionally accessible for users throughout the region. Located at 5005 Van Nuys Blvd, Sherman Oaks, CA 91403, USA, the agency is easy to reach from the 101 and 405 freeways, simplifying both pickup and return processes for those driving in from surrounding areas like Van Nuys, Studio City, or Encino. Its central positioning in the Sherman Oaks commercial district ensures that it is a convenient stop for both local business renters and individual customers.
Accessibility is a key focus at this location. As part of their dedication to serving all members of the California community, the facility features both a Wheelchair accessible entrance and Wheelchair accessible parking lot. This commitment to physical accessibility ensures that all customers can manage their rental transactions comfortably and with ease. Furthermore, the agency's proximity to various business and residential hubs on Van Nuys Boulevard solidifies its role as a true neighborhood resource, eliminating the need for long trips to airport-based rental desks for local renters.
This Enterprise Rent-A-Car location offers a full spectrum of rental services tailored to meet the varied demands of California drivers. Their offerings go beyond simply providing a set of keys, focusing on comprehensive transportation solutions for all occasions, from personal travel to commercial and insurance replacement needs.
- Comprehensive Car Rental: A diverse fleet including economy cars, mid-size sedans, full-size vehicles, luxury models, and specialty cars like convertibles and sports utility vehicles (SUVs). This selection ensures the right fit for daily commutes, weekend getaways, or professional appearances.
- Van Rental Agency Services: Dedicated van rental options, including minivans for family trips and larger passenger vans (like 12- and 15-passenger models) ideal for group travel, business excursions, or organizational outings within the greater Los Angeles area.
- Cargo Solutions: Availability of cargo vans, which are perfect for local businesses, small moves, or transporting oversized items that won't fit in a standard vehicle.
- Additional Driver Policies: Clear, professional policies regarding additional authorized drivers, including provisions for spouses or domestic partners who meet the same age and licensing requirements.
- Damage Waiver (DW) Options: Offering the optional purchase of a Damage Waiver to reduce or waive the renter's financial responsibility for loss or damage to the rental vehicle, subject to terms and conditions.
- Refueling Service Options: Providing flexibility for customers to choose how they wish to pay for fuel—options include prepay, having the agency refill the tank, or the customer refilling it before return.
- Flexible Payment Methods: Accepting major payment types to accommodate customer preferences, including Credit cards, Debit cards, and modern NFC mobile payments.
Several key features set the Sherman Oaks Enterprise location apart, particularly in its responsiveness to the local community and its commitment to inclusive service. These highlights underscore the business's dedication to more than just transactions.
- Identifies as Women-Owned: As a women-owned business, this branch contributes positively to the diversity and entrepreneurial spirit of the Sherman Oaks community, offering a unique local service experience.
- Active Military Discounts: Acknowledging the service of the country's armed forces, the branch proudly offers Active military discounts, providing valuable savings for service members and their families in California.
- Commitment to Customer Support: The professional, friendly staff has earned high praise for being kind, prompt, and consistently providing an exceptional level of support, even going the extra mile, as noted in customer reviews, such as offering a ride home to a renter in need.
- Quality and Cleanliness: Customers consistently report that the rental cars are "nice, clean, well-maintained, and easy to drive," ensuring a comfortable and reliable journey across the California highways and local roads.
- Streamlined Rental Process: The pick-up and return procedures are described as "straightforward," reflecting the branch’s commitment to respecting customers' time and ensuring operational efficiency.
For inquiries, reservations, or specific vehicle needs, the team at the Sherman Oaks location is readily available to assist.
Address: 5005 Van Nuys Blvd, Sherman Oaks, CA 91403, USA
Phone: (818) 788-7227
Mobile Phone: +1 818-788-7227
Choosing this Enterprise location means opting for a trusted, community-focused provider that delivers on its promises. The consistent five-star feedback highlights that the dedicated team, including exceptional employees like Max, creates an atmosphere where renters feel "well taken care of with kindness and prompt assistance." Whether you are a small business renter utilizing their services for corporate travel or a personal renter facing a difficult situation, the agency's human-centered service model makes a significant, positive difference.
The unique combination of a broad, well-maintained fleet—spanning everything from fuel-efficient compacts to spacious cargo and passenger vans—and a professional, highly-rated team ensures that every transportation requirement is met with the highest standards. Furthermore, supporting a women-owned business that values accessibility and offers benefits like military discounts adds an extra layer of community value to your choice. For your next car or van rental in the Southern California area, the Enterprise Rent-A-Car on Van Nuys Boulevard offers an unmatched blend of convenience, quality, and exceptional customer care, solidifying its reputation as the preferred local rental solution.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
5005 Van Nuys Blvd, Sherman Oaks, CA 91403, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1As both a personal and small business renter, I have chosen this location for my enterprise needs. The service is exceptional, and Max and his team always ensure that I am well taken care of with kindness and prompt assistance. The cars are consistently nice, clean, well-maintained, and easy to drive. Picking up and returning vehicles is always straightforward, and Max's positive energy truly brightens my day. He's one of the main reasons I will continue to be an enterprise customer for years to come. Thank you, Max!
May 31 · Emily Blumberg5 Stars – Great Service and Reliable Car!I rented a car during a really difficult time, I have school presentation and exams and I’m so grateful for the support I received. The car was in great condition and very reliable—it truly helped me get through the situation. On top of that, the staff was incredibly kind and even gave me a ride home. Their help made a big difference, and I highly recommend them!
May 13 · Fiorella CasasThe car, Toyota, locked me out, with all my belongings inside, and I was surprised it aven had that capability. A kind gent lent me his phone so I contacted CS. I was told if roadside assistance was called, the car would need to be towed, which felt excessive and unnecessary complicated. I asked for guidance an who should I contact, and the response was “Google a lock company.” I am paying daily insurance yet when needed help unlocking the car, I was told it would be a hassle.
September 27 · DeeDee ValdezI have rented from the Sherman Oaks Enterprise several times and have always been treated with respect and had a clean, well maintained car. It is staffed with competent and professional persons.
May 29 · Philip RothWorked many times with this Enterprise and have never been treated this way. Talked to the employee “Cindy” on the phone about using my temporary Drivers License since I lost mine during my car accident.She puts me on hold to confirm with the manager. Then explains that the manager said it’s okay and to come down for the rental.Walked 5 miles to the location only to be told by the Maxime “no you’re wrong she didn’t say that”no accountability what so ever. I explained she shouldn’t telling customers the wrong information and he said “you’re a grown man you should have had your license replaced”I explained to Maxime my accident was a couple days ago and he shouldn’t be talking to customers that way.Maxime and I then get into a verbal altercation which led him to physically pushing me out of the door. I recorded the altercation to keep myself to have proof of his actions.I tell him to make it right and give me a ride back home or call an Uber which he refused until I started recording him.I called corporate and the regional manager to keep this on record. Also filled out a police report.I’m not sure if he had a bad day, but treating a customer with that much disrespect and not owning up to a mistake is very poor customer service.Telling your customers “grow up” and “too bad” is a great way to talk to customers.The only thing that made me chuckle was seeing him shaking and refusing to give me his name knowing he messed up.Corporate escalation department then made him Uber me back home.
September 16 · Mike Benti
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