Enterprise Rent-A-Car Introduce
Introduction / Overview
Enterprise Rent-A-Car, a well-recognized name in the mobility sector, operates a local branch situated conveniently in the heart of the San Fernando Valley at 6230 Sepulveda Blvd in Van Nuys, California. This particular neighborhood location is an essential service provider for local residents and visitors alike, catering to various needs from replacing vehicles due to maintenance or accident repairs to providing transportation for family vacations and large group movements. Enterprise’s core strength lies in its extensive fleet and its commitment to neighborhood customer service, a model that often includes offering the widely appreciated service of picking up customers locally.
A notable highlight of this specific Enterprise location is its designation as a women-owned business, which may appeal to customers who value supporting diverse local enterprises within the Southern California economy. Furthermore, the branch is classified not only as a traditional car rental agency but also as a dedicated van rental agency. This dual focus ensures that they maintain a strong inventory of larger vehicles, such as minivans and 15-passenger vans, which are highly popular in this area for group travel, commercial purposes, and accommodating larger California families on long road trips.
While the Enterprise brand is globally respected for its quality and customer-first approach, it is important for prospective renters to note that individual location experiences can vary. Like any high-volume service provider, this location has received mixed feedback, particularly regarding vehicle cleanliness, fuel tank levels upon pickup, and the consistency of the pick-up service. Local users often find that while the corporate policies are robust, clear communication with the specific branch team at the time of reservation is key to ensuring a smooth rental experience.
Location and Accessibility
The Enterprise Rent-A-Car branch is centrally positioned at 6230 Sepulveda Blvd, Van Nuys, CA 91411, USA. This address places it just a block away from the busy intersection of Sepulveda Boulevard and Victory Boulevard, a major commercial artery in the San Fernando Valley. Its strategic location makes it highly accessible via vehicle, being close to the 405 Freeway and serving key nearby areas such as Sherman Oaks, Valley Village, North Hollywood, and Lake Balboa.
The facility has taken active steps to ensure accessibility for all customers. It features a wheelchair-accessible entrance and a wheelchair-accessible parking lot, making the process of picking up and returning a vehicle manageable for customers with limited mobility. However, due to its busy street location, on-site parking for personal vehicles is often limited, and customers may need to rely on street parking, which can be busy during rush hour traffic, a common issue for Sepulveda Boulevard.
For customers without immediate transportation to the office—a common situation for those renting due to an auto repair—the company’s policy of offering customer pick-up service is a huge benefit. However, real customer feedback suggests that the availability and scope of this complimentary service, especially for drop-offs or slightly longer distances (such as 2.7 miles to a mechanic), can depend heavily on the specific branch’s staffing and manager discretion. Renters should confirm the availability and limitations of the pick-up/drop-off service at the 6230 Sepulveda Blvd branch when making their reservation. It should also be noted that the branch does not offer after-hours return services, meaning vehicles must be dropped off during designated business hours.
Services Offered
The Enterprise Van Nuys Sepulveda Blvd location provides a comprehensive array of rental and related services, designed to accommodate a diverse set of customer needs.
- Broad Vehicle Rental Fleet: Offers an extensive selection of late-model cars, including economy vehicles (like the Mitsubishi Mirage or Nissan Versa), compact cars (such as the Toyota Corolla), full-size sedans, standard and large SUVs (including the Chevrolet Tahoe), and premium/luxury vehicles.
- Dedicated Van Rental: Specialization in larger capacity vehicles, with popular rental options including minivans (like the Chrysler Pacifica) and 15-passenger vans, catering to group transportation and commercial needs.
- Customer Pick-Up Service: A signature service where Enterprise offers to pick up renters at their home or repair shop, often free of charge, during normal business hours (subject to distance and branch availability).
- Flexible Payment Options: Accepts multiple forms of payment, including major credit cards, debit cards, and NFC mobile payments, providing convenience for a wider range of customers.
- Refueling Service Options: Provides flexibility regarding fuel, allowing customers to choose between pre-paying for fuel, allowing Enterprise to refuel at a per-gallon rate, or refueling the vehicle themselves before returning.
- Active Military Discounts: A recognized highlight offering special rates or discounts for active military personnel and their families.
- Enterprise Plus® Loyalty Program: Free enrollment in the rewards program, allowing customers to earn points for every rental dollar spent, which can be redeemed for free rental days with no blackout dates.
Features / Highlights
This specific Enterprise location brings several distinct features to the Van Nuys car rental market, setting it apart for local users in the San Fernando Valley.
- Identifies as Women-Owned: Supports the promotion of women-owned businesses in the Southern California area, offering customers a choice to support a diverse local business operator.
- Strong Van Inventory: A key strength for the Sepulveda Blvd branch is its focus as a dedicated van rental agency, ensuring greater availability of passenger and cargo vans essential for events, family trips, or commercial use.
- Accessible Facilities: Commitment to inclusivity is shown by the provision of a wheelchair-accessible entrance and parking lot, ensuring ease of access for all customers.
- Debit Card and NFC Payments Accepted: Offers superior payment flexibility compared to some competitors, which often require a credit card for rental, catering to customers who prefer or need to use a debit card or mobile payment option.
- Proximity to Major Landmarks: Located near the Van Nuys Courthouse, Ventura Boulevard, Sherman Oaks, and the 405 Freeway, it is ideally placed for both local errands and regional travel.
- Damage Waiver (DW) Options: Clear offering of the optional Damage Waiver, with pricing based on the vehicle type, allowing customers to choose to waive or reduce responsibility for damage to the rental car.
- Popularity for Minivans/15-Passenger Vans: Anecdotal evidence suggests this location is a popular choice for larger capacity rentals, indicating reliable inventory in these in-demand classes.
Contact Information
For making a reservation, confirming vehicle availability, or inquiring about the pick-up service, customers can reach the Enterprise Rent-A-Car branch directly using the following information. Given the local nature of the business and the reliance on specific branch policies, direct communication is highly recommended.
Address: 6230 Sepulveda Blvd, Van Nuys, CA 91411, USA
Primary Phone: (818) 994-4130
Mobile Phone: +1 818-994-4130
What is Worth Choosing
The Enterprise Rent-A-Car branch at 6230 Sepulveda Blvd is an excellent choice for a wide demographic of California renters, particularly those prioritizing accessibility, payment flexibility, and the need for larger vehicles. Choosing this location is worthwhile because it embraces the core Enterprise principle of 'We’ll Pick You Up'—a service that can be invaluable when a personal car is in the shop, though it requires confirming service limits with the local staff. For families, organizations, or film production crews in the San Fernando Valley, the strong inventory of minivans and 15-passenger vans is a major advantage that reduces the hassle of finding large group transportation.
The identified status as a women-owned business adds a compelling reason for community members to support this local enterprise. Furthermore, the provision of active military discounts and accommodation for debit card payments demonstrates an inclusive and flexible approach to customer service, meeting the needs of many Californians who may not prefer or possess a credit card. While past customer feedback suggests a need for renters to be proactive—for example, by double-checking the vehicle’s cleanliness, wiper condition, and fuel level before leaving the lot—the foundation of a vast fleet and corporate support system remains a robust offering. For a neighborhood rental experience that focuses on getting you where you need to go with minimal financial friction and offers special discounts, this Enterprise location stands out as a reliable and accessible option in the busy Van Nuys corridor.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
6230 Sepulveda Blvd, Van Nuys, CA 91411, USA
Enterprise Rent-A-Car Reviews
managerpick upteamhomeSUVinfocheckjobtankinsurance company
★ 5★ 4★ 3★ 2★ 1Was promised upgrade (since they mishandled my reservation last time). Got downgraded instead.They tried to hand the car with only quarter tank.The car was dirty inside.Windshield wipers were worn out, left marks on the windshield.Not a smooth and friendly operation, I didn't feel welcomed or appreciated as a repeat customer.
October 05 · OLYSome stores are amazing, like the 8438 Reseda Blvd store, others dissapoint in their customer service. Bad experience with 6230 Sepulveda Blvd. where I picked up the rental, even though I discussed the need for a ride after renting it from them, and the manager said it wasn't a problem, 2.7 miles away but when I called to let them know my truck was done, they wouldn't drive me to my mechanics, if I dropped it off there, (I don't believe I was talking to the manager) so I went to Reseda, and they were more then happy to drop me at my mechanics
August 09 · Mr GaryI rent cars all over the US and the only place I have ever had an issues with is this location. Twice I have got a random charge from this location months after the rental with no notice. Both times after hours upon hours of trying to figure it out I finally get a response it was due to a cracked windshield.This last one takes the cake…. Rented a car from LAX on Sunday Aug 3rd returned it to Jet Aviation Aug 4th. I was billed for 5 days instead of 1. Found out that Ollie from Enterprise picked up the car on Aug 4th at 11am but never closed it out. Thankfully Jet keeps very good records so they refunded $290 on Aug 11th. All good case closed right…. Nope on Aug 13th they charged me back the $290.25 they refunded so here I am again wasting countless hours for their shady business approach.
September 14 · Wes AndersonI rent from here frequently and always have a great experience. The manager Brian/Bryan ( unsure of spelling) is always helpful and service is prompt / professional with all employees. Will definitely continue to return to this location to rent vehicles.
June 27 · Chrissy DGreat service from pick up to drop off. They even accommodated me picking my car upa ew hours early. Will definitely return next time I’m in town to see family.
June 30 · Karina Nagle
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