Enterprise Rent-A-Car

- 3931 Peachtree Industrial Blvd Ste 8, Duluth, GA 30096

Enterprise Rent-A-Car in Duluth, Georgia, is a highly convenient and well-known neighborhood option for residents throughout Gwinnett County needing a quality rental vehicle. Located conveniently off a major thoroughfare, this branch is not just another corporate outpost; it proudly identifies as a women-owned business, bringing a local and community-focused approach to the globally recognized Enterprise brand of service. This unique distinction helps set the location apart for Georgia customers who value supporting diverse local enterprises.

This Enterprise branch is a dual-service provider, operating both as a dedicated car rental agency and a van rental agency. This means that whether you require a compact vehicle for local errands, a sedan for business travel throughout the Atlanta metro area, or a large passenger van for a family trip to the coast, they can accommodate your mobility needs. The company is nationally celebrated for its high customer satisfaction and emphasis on professional, personable interactions, a trait frequently highlighted by long-time customers who appreciate the consistent, friendly service at their non-airport locations.

The facility is committed to wide accessibility and offers valuable perks, including discounts for active military personnel and various flexible payment methods. However, in the spirit of transparency, local users should note that while the customer service experience is often rated as exceptional—being described as "top-notch" and "seamless"—some recent reviews indicate occasional inconsistencies in vehicle cleanliness and condition, suggesting a need for heightened quality control checks on the fleet before pickup. By knowing both the strengths and the occasional weaknesses, Gwinnett County renters can set appropriate expectations for their next rental experience.

The Enterprise Rent-A-Car branch is ideally located in Duluth, GA, at 3931 Peachtree Industrial Blvd Ste 8, 30096. This positioning on Peachtree Industrial Boulevard, a major artery connecting much of northern Gwinnett County, makes it an easily accessible location for residents from Duluth, Suwanee, Norcross, and nearby areas. It is positioned to be a convenient "home city" rental solution, particularly for customers whose personal vehicles are undergoing maintenance or who need a temporary vehicle for local or regional travel.

In line with a commitment to serving all members of the Georgia community, the location is equipped with thoughtful amenities to ensure ease of access:

• Wheelchair Accessible Entrance: The primary entrance is designed to provide smooth and unrestricted access for all customers, including those using wheelchairs or mobility aids.
• Wheelchair Accessible Parking Lot: Dedicated parking spots are available in the lot to ensure comfortable and compliant parking for disabled customers.

To further streamline the rental process, the branch accepts several modern payment types:

• Credit cards: Major credit cards are the preferred method for security deposits and final payment.
• Debit cards: Enterprise locations often accept debit cards for rentals, but specific policies—which may include age restrictions (typically 25 and older for non-airport locations) and the need for additional forms of identification or proof of return travel—must be confirmed with this specific branch when booking.
• NFC mobile payments: Customers can benefit from the speed and security of touchless transactions by using NFC-enabled mobile payment options.

This Enterprise branch is a full-service car and van rental agency, ensuring a vehicle solution for nearly any purpose faced by Gwinnett County individuals and businesses. The services offered include:

• Diverse Vehicle Fleet: Rentals are available across all popular categories, including Economy, Compact, Midsize, Standard, and Full-Size sedans for fuel-efficient and standard travel needs.
• SUV and Minivan Rentals: A robust selection of SUVs (Small, Standard, and Large) and Minivans (often 7- and 8-passenger) are available, perfect for family vacations or hauling gear.
• Passenger and Cargo Van Rental: A specialization in van rentals includes large Passenger Vans (like 12- and 15-passenger models) and Cargo Vans, catering to group transportation, church outings, or moving needs.
• Insurance and Replacement Rentals: The branch specializes in offering vehicles for customers whose personal car is in the repair shop, often coordinating directly with insurance companies and dealerships, a core strength of Enterprise's neighborhood locations.
• Enterprise Plus Loyalty Program: Free enrollment in the loyalty program allows for faster reservations, earning points toward free rentals, and simplified paperwork.
• Flexible Rental Options: Offering short-term daily rentals, weekly rentals, and extended long-term rentals to fit varying customer timelines.
• Optional Protections: Customers can choose to add optional protection products, such as Damage Waiver (DW) and Supplemental Liability Insurance, for peace of mind while driving in Georgia.

For the Georgia customer, this Enterprise branch offers several compelling attributes that make it a standout choice in the local market:

• Women-Owned Business: The location identifies as women-owned, appealing to community members interested in supporting locally distinguished, diverse businesses in the Duluth area.
• Exceptional Front-Line Customer Service: Public feedback consistently praises the staff for being "personable, knowledgeable, friendly, and enthusiastic," with many noting the "seamless" and quick check-in process (e.g., in and out in just 10 minutes).
• Active Military Discounts: Enterprise, a company founded by a WWII veteran, is known for its support of the military community. This location offers Active military discounts, which can include a percentage off the base rate and may involve fee waivers for certain military personnel.
• Neighborhood Convenience: Located outside of the airport, this branch offers the convenience of Enterprise’s free pickup service (where available, subject to local restrictions) and often provides lower rates for local renters compared to major airport hubs.
• Accessibility: The facility ensures a welcoming experience for all by providing a Wheelchair accessible entrance and designated Wheelchair accessible parking lot.
• Area for Improvement: Despite the fantastic customer service, a recurring theme in recent reviews points to a lack of vehicle preparation, with customers reporting vehicles that are "noticeably dirty inside and out," suggesting inconsistent attention to the company’s "Complete Clean Pledge" at this specific branch.

Georgia customers needing to arrange a rental, confirm their reservation details, or inquire about specific debit card or military discount policies are encouraged to contact the Duluth branch directly.

Address: 3931 Peachtree Industrial Blvd Ste 8, Duluth, GA 30096, USA

Phone: (770) 418-1591

Mobile Phone: +1 770-418-1591

The Enterprise Rent-A-Car branch in Duluth, GA, stands out as a top-tier choice for the Georgia renter due to its stellar customer service and community-focused identity. For decades, Enterprise's neighborhood locations have been the gold standard for friendly, efficient rental transactions, and this branch, with its "top-notch" staff, continues that legacy. This is particularly valuable for customers needing a replacement vehicle after an accident or those unfamiliar with the rental process, as the staff is generally knowledgeable and empathetic.

Furthermore, the women-owned status provides a unique reason to support this local business, while the dedicated Active military discounts offer tangible financial benefits to service members. The availability of a diverse fleet, including crucial Van rental options, ensures a solution for every kind of travel need in Gwinnett County.

However, the informed renter should take two key steps: first, always confirm the specific terms for using a Debit card as a form of security deposit, and second, politely inspect the vehicle's cleanliness upon pickup. Given the occasional feedback on vehicle condition, a quick check can ensure the rental is fully up to Enterprise's usual high standards. By leveraging the acclaimed customer service and diverse fleet, this Duluth location on Peachtree Industrial Blvd remains a highly recommended choice for your car rental needs in the area.

Enterprise Rent-A-Car

3931 Peachtree Industrial Blvd Ste 8, Duluth, GA 30096, USA