Budget Car Rental Introduce
Welcome to your guide for navigating car rental options right here in the heart of Massachusetts. Whether you're a local in the Greater Boston area planning a weekend getaway, a student needing to move, or a visiting professional who needs reliable, local transportation, securing the right rental vehicle is crucial. This detailed overview focuses on the services and location of the Budget Car Rental branch situated on Massachusetts Avenue in Cambridge, a convenient spot for many residents and visitors.
As a major national brand, Budget Car Rental aims to provide a range of vehicles and services to meet diverse needs, acting as both a primary Car rental agency and a dedicated Van rental agency at this location. While no rental experience is universally perfect—as evidenced by some past customer feedback regarding wait times, vehicle condition, and service issues that suggest an inconsistent experience at this specific branch—the company's presence in a key Cambridge location offers a valuable resource for local mobility. Prospective renters should always verify their reservation details, inspect their vehicle upon pickup, and be prepared for potential variability in customer service and wait periods, especially during peak hours, which aligns with common advice when using high-traffic rental agencies.
The Cambridge Budget Car Rental branch is strategically located on one of the area's main thoroughfares, making it easily accessible for those in Cambridge, Boston, and the surrounding towns. The physical address is:
- Address: 350 Massachusetts Ave, Cambridge, MA 02139, USA
Being on Massachusetts Avenue places the location near academic institutions and commercial hubs. For those utilizing the MBTA, the branch is generally near key public transit routes, though customers should confirm the closest stop and walking distance when planning their pickup.
This location demonstrates a commitment to inclusive access, which is an important consideration for many customers in the Massachusetts community:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Current operating hours for this specific branch are typically: Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and Sunday from 8:00 AM to 3:00 PM. However, hours, particularly on holidays, can change, so confirming the schedule before a visit or reservation is strongly recommended.
This Cambridge location offers several services focused on meeting both standard and specialized transportation needs for the Massachusetts public:
- Car rental services, ranging from economy and compact cars for city driving to intermediate, standard, and full-size vehicles for road trips.
- A selection of SUVs, including intermediate, standard, full-size, and premium options, suitable for families or New England excursions.
- Specialty vehicle classes, which may include luxury cars, convertibles, or electric and hybrid vehicles for a modern driving experience, although availability can vary.
- Van rental services, specifically passenger vans (like 12- or 15-passenger models) and minivans, catering to group travel, corporate shuttles, or large family outings.
- Pickup truck rentals for moving goods or handling projects that require utility and hauling capacity.
- One-way rental options, allowing customers in Massachusetts to pick up a vehicle here and drop it off at another approved Budget location, which is ideal for relocations or extended travel outside the region.
- Long-term or monthly rentals, providing flexible transportation solutions for temporary work assignments or extended stays in the Bay State.
Beyond the vehicle categories, the Budget branch offers features designed to add value and convenience for local renters:
- Active Military Discounts are available, demonstrating recognition for U.S. armed forces veterans, active-duty personnel, National Guard, Reservists, and their immediate families. Customers should be prepared to provide necessary credentials at the time of rental to receive the benefit, which may offer significant savings on base rates.
- Flexible Payment Options, including acceptance of major Credit cards, Debit cards, and modern NFC mobile payments (e.g., Apple Pay, Google Pay) for ease of transaction. Note that using a debit card, especially for the initial rental transaction, often requires meeting specific age and documentation requirements and may involve a security deposit or "hold" on funds.
- The company often runs various regional and national deals, such as savings on longer rentals or occasional free upgrades, which are worth checking on their website or by calling the local branch.
- Digital self-service options, such as online check-in, are often available through the company's booking platform to potentially speed up the process at the counter, a feature highly valued in a fast-paced environment like Cambridge.
- An extensive fleet selection allows customers to book everything from an economical sedan for quick trips around the city to a large van for moving or group events, meeting the diverse logistical demands of the Massachusetts region.
To make a reservation, confirm vehicle availability, or inquire about current policies and discounts, Massachusetts residents can use the following contact details:
- Physical Address: 350 Massachusetts Ave, Cambridge, MA 02139, USA
- Phone: (617) 577-7606
- Mobile Phone: +1 617-577-7606
It is recommended to call the local number directly for the most current information regarding vehicle availability, specific branch hours, and details on applying discounts like the active military rate or understanding debit card policies, as these can be location-specific or change over time.
The Budget Car Rental location on Massachusetts Avenue is a local fixture that provides a necessary mobility service in a busy, metropolitan area. For Massachusetts users, the main reasons this location remains a popular choice despite noted service inconsistencies in past reviews are its prime Cambridge location and broad fleet availability. The ability to rent both cars and various sizes of vans from a single, centrally located agency is a significant logistical advantage for both personal and business users. The accessibility features, including the wheelchair-accessible entrance and parking, are an undeniable benefit that ensures the location can serve the wider community effectively.
Furthermore, for those who qualify, the Active Military Discount is a tangible, valuable feature. The acceptance of various payment methods, including debit cards and NFC mobile payments, adds convenience and flexibility to the rental process, which is highly desirable in today's market. While some past renters have experienced frustrations related to wait times, vehicle maintenance, or customer service transparency—issues that local management should actively address—the fundamental value proposition of a major, national car rental service with an accessible location and a comprehensive range of vehicles for daily, long-term, and group needs remains strong for Massachusetts drivers looking for affordable and varied rental options. As with any rental agency, planning ahead, documenting vehicle condition, and confirming all terms upon pickup are the best practices for a smooth transaction.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Budget Car Rental Photos










Budget Car Rental Location
Budget Car Rental
350 Massachusetts Ave, Cambridge, MA 02139, USA
Budget Car Rental Reviews
pricecallgaragestarofficepick upinformationparkingmoneygas
★ 5★ 4★ 3★ 2★ 1STAY AWAY. These folks are criminals posing as a car rental dealership. I left my phone on the front desk, walked out, immediately realized I had left it on the desk after showing a photo of the odometer to the desk clerk Liliana. I walked back in and was told by Liliana that she never saw it. My wife called the number, and someone back at the garage answered and wanted $20 for its safe return. The phone had somehow already made its way back to the garage. We paid the money and felt lucky not to be physically accosted by these hoodlums. If you value your safety in the least, STAY AWAY from this dealership. Budget should be ashamed to be affiliated with these folks. The car was a beat-up, dirty mess as well. Finally, we paid for a premium car, which they did not have, so they substituted a Chevy Malibu which should be $30/Day cheaper. No consideration was offered on site or in my later phone call with corporate. STAY AWAY.ADDENDUM: I received the Response from the owner (Susan) you see below, instructing me to email my info to her and she would check into it. I did several days ago and got NO RESPONSE. Don't waste your time with that either. This place continues to amaze. STAY AWAY!!!
August 24 · Thales PavlatosThis is an incredibly poorly managed branch. I’ve had issues with things being added or dropped from my booking without telling me, which is bad enough, but the worst thing about this branch is their complete disregard for their customers’ time.On more than one occasion I’ve had to wait 30+ mins to process my paperwork, then another 20-30 mins for the “vehicle to be ready”. If this happens once, sure, it’s a slip, but this is a consistent pattern and I highly recommend you avoid this branch if you value your time.You have the reservations, you know what to expect. Do better.
August 16 · Mohammed AlsobayI don't like being so direct, but we had to deal with a very unfriendly and terribly unhelpful desk clerk. No "hello", no "how can I help you", barely cared to speak loud enough or look up so we could understand what they were saying, not indicating any instructions about the rental return, or telling us what car to look for in the garage. I am very disappointed in this "service experience".It is also the second time in a row that we had a car where the check engine light turned on a few hours into the drive (the previous time we were given a car where the light was already on and refused to take it).If it weren't for the MIT discount, I don't think we would rent from here again.
August 03 · Marlene EuchenhoferDon't rent from here unless you absolutely hate yourself. Ohh you have a reservation? Ya that's great but they don't have any cars when you get there. I had a 10a reservation... It's now almost 1230p and I still don't have a car. There are 12 people still ahead of my waiting for cars also. They will take your reservation, and take your money, but they might not actually have a car for you. Do not make other plans on the day of your rental because you may have to wait HOURS once you get here. Just do yourself a favor and go to Enterprise instead, it's literally right up the street. Learn from my mistake I beg you!! 🙏
August 16 · Eva SarkowskiArrived at 930 for a 10 am prepaid reservation. Did not make it to front of line till 1115. Car not available unknown wait time. Many people in lobby with same issue. Do not rent from here. Told me I could not get my money back because it was prepaid even though they could not provide the service. Will dispute with credit card. Again do not rent from here. Trust all the one star reviews
August 30 · Amani Sofia
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