Enterprise Rent-A-Car

- 3223 Wilmington Rd, New Castle, PA 16105

For residents across Lawrence County and the greater Western Pennsylvania region, securing reliable, convenient, and affordable temporary transportation is a common necessity. Whether you are dealing with a vehicle in the body shop, planning a family trip to Pittsburgh or across the state, or simply needing a reliable set of wheels for an extended period, the Enterprise Rent-A-Car branch on Wilmington Road in New Castle, PA, is a trusted local resource. This location specializes in the neighborhood rental market, focusing on serving customers whose primary vehicle is undergoing repairs, as well as meeting the leisure and business travel needs of the Pennsylvania community.

This particular Enterprise branch distinguishes itself not only through the globally recognized quality of its fleet and services but also through its unique commitment to local values. Notably, this agency proudly identifies as a women-owned business, demonstrating a dedication to diversity and community leadership right here in Pennsylvania. This local focus is often reflected in the high caliber of customer service, a fact that is frequently highlighted in customer testimonials. The team understands that often, when you arrive for a rental car, you may be in a stressful situation—such as immediately following a car accident—and they are dedicated to providing support and a seamless transition into a temporary vehicle.

The inventory at this New Castle location is extensive, covering everything from fuel-efficient economy cars to spacious SUVs and dedicated van rentals, ensuring that Pennsylvania users can find the perfect vehicle for any purpose. When planning your rental, local users are encouraged to take advantage of available perks like active military discounts, a significant benefit for the many servicemen and women and their families in our region.

Conveniently situated on a major corridor, the Enterprise Rent-A-Car office on Wilmington Road is easily reachable for all New Castle residents and those traveling through the area.

The physical address for the agency is:

3223 Wilmington Rd, New Castle, PA 16105, USA

The location’s position along Wilmington Road places it strategically on a key arterial route (US-422 and PA-18 are nearby), providing straightforward access for customers coming from different parts of Lawrence County and even those from neighboring Ohio. This neighborhood location avoids the often-overwhelming experience of renting a vehicle at a major airport like Pittsburgh International Airport (PIT), offering a quick and relaxed in-and-out experience. This convenience is a hallmark of Enterprise’s focus on the local, non-airport market.

Ensuring that all members of the Pennsylvania community can access their services is a priority at this branch. The facility is equipped with a dedicated wheelchair accessible entrance, making it easy for customers with mobility needs to enter the office. Additionally, ample wheelchair accessible parking spaces are provided in the lot, simplifying the process of pick-up and drop-off. For customers who need transportation to the office to pick up their rental, Enterprise is famously known for its "We'll Pick You Up" service, although terms and distance limits should always be confirmed by calling the branch directly. This pick-up service is a huge advantage for local customers without immediate transportation following an incident or repair.

The Enterprise Rent-A-Car location in New Castle provides a robust suite of services tailored to meet the wide-ranging demands of its Pennsylvania customer base.

• Standard Car and SUV Rental: A full fleet selection is available, including economy cars (e.g., Chevrolet Spark), mid-size sedans (e.g., VW Jetta), full-size vehicles, and various classes of SUVs (e.g., Nissan Rogue, Chevrolet Equinox) for personal or family travel.
• Van Rental Agency Services: Specializing beyond standard cars, this branch offers dedicated van rental options, which commonly include 7-passenger minivans (e.g., Chrysler Pacifica) and larger 12- or 15-passenger full-size vans, perfect for group outings, church events, or team travel across Pennsylvania.
• Accident/Repair Replacement Rentals: Enterprise is a leading partner for insurance companies and body shops. The staff is experienced in coordinating direct billing and managing the administrative complexities of securing a replacement vehicle quickly after an accident—a critical service reflected in positive customer reviews.
• Damage Waiver (DW) and Protection Products: Customers have the option to purchase various protection products at the counter, such as the Damage Waiver, which can reduce or eliminate the renter’s financial responsibility for loss or damage to the rental vehicle. Additional protection options are also available to cover liability and other unexpected costs.
• Refueling Service Options: Customers have a choice in how to handle fuel upon return, including the convenience of prepaying for a full tank or having the agency refill it for a fee, or simply refilling the tank themselves prior to drop-off.
• One-Way Rental Options: While based on availability and subject to fees, this location generally supports one-way rentals, allowing Pennsylvania travelers to drop off the vehicle at a different Enterprise branch, useful for extended road trips outside the region.

A number of distinct features make the 3223 Wilmington Road Enterprise branch a preferred choice for local customers.

• Women-Owned Business: This designation highlights the local leadership and commitment to diversity within the business community of New Castle, often translating to a more community-focused service ethos.
• Exceptional Customer Service Reputation: As attested by local feedback, the staff at this location provides outstanding support, particularly in high-stress situations such as reporting a vehicle loss after an accident. This professional, empathetic approach saves customers time and stress when they need it most.
• Active Military Discounts: To show appreciation for service, the branch offers specialized rates and discounts for active military members and their families, a valuable benefit for those connected to nearby military installations or personnel residing in the state.
• Full Accessibility: The location ensures ease of service for all customers with a wheelchair accessible entrance and designated accessible parking lot, promoting a welcoming environment.
• Multiple Payment Options: For financial flexibility, the branch accepts all major Credit Cards, Debit Cards (subject to local rental requirements for the deposit and verification), and is set up to receive convenient NFC Mobile Payments.
• Spouse/Partner Driving Privilege: A renter's spouse or domestic partner who meets the standard age and license requirements can be added as an authorized driver at no additional charge, a cost-saving measure for many families.

For making a reservation, inquiring about a specific vehicle, or arranging for the convenient local pick-up service, Pennsylvania customers should contact the branch directly during operating hours.

The regular hours of operation for the Enterprise Rent-A-Car New Castle branch are designed to accommodate the local community's needs:

Monday - Friday: 8:00 AM – 5:30 PM

Saturday: 9:00 AM – 12:00 PM (Typical local branch hours)

Sunday: Closed

Customers should be aware that after-hours return service, common at large airport locations, is not available at this neighborhood branch. All vehicles must be returned during the stated operating hours.

Address:

3223 Wilmington Rd, New Castle, PA 16105, USA

Phone:

(724) 652-2112

Mobile Phone:

+1 724-652-2112

Choosing the Enterprise Rent-A-Car on Wilmington Road offers clear, demonstrable advantages for Pennsylvania residents. The most compelling reason to select this location is the combination of superior local customer service and the agency's dedicated focus on the replacement rental market. When your car is unexpectedly out of commission—whether due to an accident or a mechanical failure—the process can be stressful and logistically challenging. Customer reviews specifically call out the staff's professionalism, composure, and ability to be helpful and empathetic during these difficult times, which is a significant factor that differentiates a great rental experience from a frustrating one. One customer noted that the young woman who helped them "saved their day" after totaling their car, illustrating the high degree of care provided.

Furthermore, the comprehensive range of vehicle types ensures that your specific travel needs are met. Unlike smaller agencies, this Enterprise branch, along with its ability to coordinate van rentals, provides true flexibility. Whether you need a simple economy car to commute to work in New Castle or a spacious minivan to take the family to Hershey Park, the inventory is ready. The availability of active military discounts and the women-owned certification also provides an opportunity to support a community-minded business while saving money. By combining a diverse, reliable fleet with a locally focused, highly-rated customer service team, the Enterprise Rent-A-Car on Wilmington Road stands out as a top-tier choice for all your car and van rental needs in Western Pennsylvania.

Enterprise Rent-A-Car

3223 Wilmington Rd, New Castle, PA 16105, USA