National Car Rental

- 19601 Maplewood Ave, Cleveland, OH 44135

For frequent business travelers and savvy leisure renters across the Buckeye State, particularly those using Cleveland Hopkins International Airport (CLE), National Car Rental is consistently recognized as a top-tier provider for speed, choice, and convenience. This key Ohio location, situated right at the consolidated rental car facility, specializes in offering a streamlined, professional experience that is highly valued by its customers. The agency's commitment to the local community is also noteworthy, as this branch proudly identifies as a women-owned business, contributing to the diversity of Cleveland's commercial landscape.

The core appeal of National Car Rental for Ohio users often lies in its sophisticated rental program, the Emerald Club. This program is specifically designed to eliminate the counter check-in process, allowing members to bypass lines and go directly to the lot. The ability to select any vehicle from the designated “Emerald Aisle” or “Executive Aisle” and simply drive away is a major time-saver for busy professionals flying in and out of Cleveland. As one satisfied customer noted, "I love the app and rental program as it allows me to skip lines, pick any vehicle and check out," highlighting the smooth, efficient operation. The fleet itself is regularly maintained and updated, with customers frequently mentioning the high quality of the cars they receive, making for a comfortable and reliable driving experience across Northeast Ohio.

However, while the speed and quality are praised, frequent renters who have achieved higher tiers in the Emerald Club, such as Executive Status, sometimes find that the inventory on the dedicated Executive Aisle does not always live up to their heightened expectations. For example, a customer expressed disappointment after finding an empty Executive Aisle and having to settle for a mid-size vehicle, despite their high status. This logistical challenge is common in the high-volume, dynamic environment of an airport location, where fleet inventory can fluctuate rapidly based on returns and reservations. Nonetheless, the overall commitment to customer service and high vehicle standards remains a primary reason why many Ohio renters consider National their "go to rental provider."

Location and Accessibility

The National Car Rental branch is strategically located on the premises of the consolidated rental car facility that serves Cleveland Hopkins International Airport (CLE). This positioning is optimal for both arriving and departing Ohio air travelers and local customers in the surrounding Cleveland area seeking airport-level convenience.

The official address is:

19601 Maplewood Ave, Cleveland, OH 44135, USA

This address places the agency directly within the airport’s dedicated car rental hub, which is typically accessed via a complimentary shuttle bus service that runs continuously from the main terminal. The location facilitates a smooth transition from plane to car, which is a major advantage for business travel.

Accessibility is a key priority at this facility, ensuring a welcoming experience for all customers in the Ohio region:

• Wheelchair accessible entrance is provided for ease of access into the main facility and service areas.
• Wheelchair accessible parking lot ensures convenient and designated parking options for customers with mobility needs.

As an airport-affiliated service, the location maintains extensive operating hours, generally running from the early morning through to late evening, seven days a week, often with options for after-hours returns. This ensures that rentals can be picked up and dropped off to align with nearly any flight schedule or travel itinerary across the state of Ohio.

Services Offered

National Car Rental offers a focused suite of services, primarily catering to the frequent traveler who values speed, selection, and a premium experience.

• Emerald Club Loyalty Program: The signature service allowing members to bypass the counter, select any vehicle from the Emerald Aisle or Executive Aisle (depending on status), and proceed directly to the exit booth.

• Wide Vehicle Selection: An inventory featuring well-maintained and late-model vehicles from diverse manufacturers, including compact cars, mid-size sedans, full-size cars, various classes of SUVs (including the Chevrolet Tahoe and similar models), and luxury/premium vehicles.

• Onsite Services: The presence of dedicated service options right at the rental lot, facilitating quick check-out and issue resolution without requiring a lengthy wait at the main counter.

• Mobile App Functionality: Allowing users to manage reservations, check-in, and use digital features to speed up the rental process, which is highly praised by customers for its convenience.

• Diverse Payment Options: Accepting all major forms of payment for flexibility, including Credit cards, Debit cards, and modern touchless options like NFC mobile payments.

• Premier Selection Upgrades: Opportunities for Executive and Executive Elite members to upgrade to high-end, luxury vehicles for an additional fee, enhancing the driving experience for special occasions or important business trips.

Features / Highlights

This Cleveland National Car Rental branch distinguishes itself with several key features that benefit the Ohio user base:

• Identifies as Women-Owned: This important designation highlights the branch's contribution to women leadership and diversity in the local Cleveland business community.

• Active Military Discounts: A firm commitment to supporting service members by offering active military discounts, making rental services more affordable for those who serve the nation.

• Wheelchair Accessibility: The presence of a Wheelchair accessible entrance and a Wheelchair accessible parking lot ensures that all customers, regardless of mobility challenges, can easily utilize the services.

• Executive Aisle/Emerald Aisle: The signature benefit for frequent renters, offering the choice of any car in the designated aisle (mid-size and above) for the reserved mid-size rate, providing a superior level of control and speed.

• Consolidated Airport Location: Being situated at 19601 Maplewood Ave, which is the consolidated airport car rental facility, provides the highest level of convenience for air travel—just a short, dedicated shuttle ride from the CLE terminal.

• Focus on Frequent Renters: The business model, technology, and rewards program are heavily geared toward the efficient needs of frequent business travelers, saving them valuable time during their trips to and from Ohio.

Contact Information (Address, Phone)

Customers in the Cleveland and wider Ohio region can contact the National Car Rental branch at the CLE airport facility using the following information:

Address: 19601 Maplewood Ave, Cleveland, OH 44135, USA

Phone: (844) 806-3354

Mobile Phone: +1 844-806-3354

What is Worth Choosing

For the discerning business or frequent leisure traveler in Ohio, National Car Rental at 19601 Maplewood Ave is worth choosing primarily for its unparalleled efficiency and the benefits of the Emerald Club. The ability to “skip lines” and select a vehicle directly from the lot—a privilege unique to their loyalty program—translates directly into saved time, a critical advantage for those on tight schedules at a major hub like CLE. Furthermore, the consistently reported high quality of their well-maintained and new-model vehicles offers a reliable and comfortable foundation for any journey, whether heading into downtown Cleveland or driving out to Columbus or Cincinnati.

Beyond the practical benefits, choosing this particular branch means supporting a women-owned business within Ohio, which is a valuable contribution to the local economy and community. Coupled with the Active military discounts, this location demonstrates a clear commitment to social responsibility and inclusiveness. While the Executive Aisle inventory can sometimes be a point of disappointment for elite members when demand is high, the overall rental experience—characterized by polite personnel, a robust mobile app, and fast check-out—makes this location a superior choice for those who value efficiency above all else. For any Ohio traveler seeking a reliable, speedy, and service-oriented car rental experience at Cleveland Hopkins International Airport, National Car Rental provides a professional and highly recommended solution. The streamlined process, diverse fleet, and clear commitment to customer service and accessibility solidify its position as a top provider in the region.

National Car Rental

19601 Maplewood Ave, Cleveland, OH 44135, USA