Enterprise Rent-A-Car Introduce
For residents, students, and businesses in the Boston and Cambridge area, securing reliable transportation is often a necessity, whether for a weekend getaway, a home improvement project, or as a replacement vehicle. Enterprise Rent-A-Car at the 25 River Street location in Cambridge, MA, stands out as a dependable and highly-regarded option, perfectly situated to serve the high-density urban community. This branch is recognized not only for providing an extensive and well-maintained fleet but also for delivering the kind of superior customer service that local users truly value.
As a major national brand with a strong local presence, this Enterprise location offers the trusted reliability of a large corporation alongside the personalized care and efficiency of a neighborhood business. Customers consistently praise the team's professional, patient, and friendly approach, highlighting individual staff members who go above and beyond to ensure a positive rental experience. The agency specializes as both a general
Car rental agency
and a dedicatedVan rental agency
, ensuring they have a vehicle solution for nearly every purpose, from the smallest economy car for city navigation to large vans for group travel or moving needs.An important detail that sets this particular location apart is its identity as a
women-owned
business, contributing to the diversity and strength of the local economy in Massachusetts. This is coupled with a clear commitment to customer accessibility and providing valuable discounts to key community members, making it a thoughtful choice for your next rental.The Enterprise Rent-A-Car branch is ideally positioned for easy access within one of the state's busiest hubs.
Address: 25 River St, Cambridge, MA 02139, USA
Located near the prominent Central Square area of Cambridge, the 25 River Street location is highly convenient for anyone in the city, especially those relying on public transit or living in the surrounding residential neighborhoods. This spot is easily reachable for customers in Cambridgeport, Riverside, and nearby sections of Boston across the Charles River. Their hours typically cater to the standard workday and weekend mornings, generally operating from 8:00 AM to 6:00 PM on weekdays and 9:00 AM to 12:00 PM on Saturdays and Sundays.
In line with their dedication to serving the community, the facility ensures a comfortable experience for all patrons. The location is equipped with a
Wheelchair accessible entrance
and aWheelchair accessible parking lot
, demonstrating a clear commitment to making their services accessible to every customer in Massachusetts.This Cambridge branch of Enterprise Rent-A-Car provides a diverse set of vehicles and customer-focused services designed to make the rental process simple and stress-free for local users.
- Extensive Vehicle Fleet: Offering a wide range of vehicles, including economy cars (e.g., Mitsubishi Mirage, Nissan Versa), midsize and full-size sedans (e.g., Toyota Corolla, Chevrolet Malibu), SUVs (e.g., Nissan Rogue, Toyota RAV4, Chevrolet Tahoe), pickup trucks, and luxury models.
- Dedicated Van Rental: Specializing in both minivans (e.g., Chrysler Pacifica) for family and group travel, and various passenger and cargo vans for larger logistical needs, affirming its role as a key
Van rental agency
. - Customer Pick-up and Drop-off Service: A hugely popular benefit among local customers, the agency offers to
pick you up at your home to bring you to Enterprise, and drive you home upon return of the rental
, depending on the customer's location. This service greatly enhances convenience for city dwellers without easy access to the physical branch. - Special Discounts: Providing
Active military discounts
, including a percentage discount off base rates for Government Leisure Travel, to honor service members and veterans in the Massachusetts area. - Flexible Payment Options: Accepts various modern forms of payment, including
Credit cards
,Debit cards
, andNFC mobile payments
for quick and secure transactions.
The distinct features of the 25 River Street Enterprise branch are rooted in its dedication to community, value, and outstanding personnel, making it a standout choice for car rental in the Cambridge and Boston metro area.
- Exceptional Staff and Service: Consistently receiving high praise from customers for the caliber of their employees. Reviewers describe staff as "polite, patient and very professional," and "unfailingly above par," ensuring a kind, friendly, and efficient rental process.
- Identifies as Women-Owned: As a
women-owned
business, this location supports and contributes to the economic vitality and diversity of Massachusetts, offering patrons a choice to support local women entrepreneurs. - Value and Pricing: Customers often comment that the branch offers prices that are
among the best locally
, balancing the quality of a major brand with competitive local rates. - Vehicle Selection for All Needs: The extensive fleet size, ranging from compact, fuel-efficient vehicles perfect for city parking to large SUVs and vans, ensures customers can find the right vehicle for any task or trip, whether a long haul out to the Berkshires or a short ride across town.
- Convenient Technology: The acceptance of
NFC mobile payments
streamlines the checkout process, catering to the needs of modern, digitally-savvy customers.
For reservations, inquiries about the fleet, or to confirm the complimentary pick-up service availability in your area of Massachusetts, customers can contact the Enterprise Rent-A-Car location in Cambridge using the details below.
Address: 25 River St, Cambridge, MA 02139, USA
Phone: (617) 547-7400
Mobile Phone: +1 617-547-7400
Choosing the Enterprise Rent-A-Car on River Street in Cambridge is a decision for reliability, value, and truly superior customer care. For anyone in the busy Massachusetts region, the combination of Enterprise’s broad fleet and competitive pricing makes it a sound financial choice. However, what truly makes it "worth choosing" is the local team and their commitment to service. The willingness of the employees to be "always available" and "efficient" transforms the often-stressful experience of car rental into a smooth, positive transaction. As one devoted customer stated, they
wouldn't rent anywhere else
, a powerful testimonial to the consistently excellent service.Furthermore, the agency’s unique benefits—such as the customer pick-up and drop-off service that saves valuable time, and the provision of
active military discounts
—demonstrate a commitment to going beyond basic service and actively supporting their community. When you rent a car here, you are not just getting a clean, dependable vehicle; you are receiving the support of awomen-owned
local business that prioritizes the customer experience above all else. For a reliable car rental experience in the heart of the Boston metro area, this Cambridge location is a clear top choice.Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
25 River St, Cambridge, MA 02139, USA
Enterprise Rent-A-Car Reviews
priceparkingphonefeenameinsurancetruckpeoplechoicesbook
★ 5★ 4★ 3★ 2★ 1As I've posted I was very satisfied by the services I received from your Custmer Assistance Mercedez!She's so polite, patient and very profissional!I love ENTERPRISE so much!Thanks for your great services!
August 05 · Maria OliveiraAs I've posted before, I wouldn't rent anywhere else. The prices are among the best locally, and the customer service is excellent. The employees (like Kelly) that I encounter there are unfailingly above par. Everyone is kind, friendly, and efficient. As an added benefit, depending on where you live, they will pick you up at your home to bring you to Enterprise, and drive you home upon return of the rental. I can't say enough good things about them.
June 21 · Heidi JacobeI've rented from here a few times and everyone has been helpful and friendly. Rented again this past weekend and my guy Min was a legend... he had me out of there in under 10 minutes. Very professional and courteous. He was there for my return also, made the process smooth and easy. Thank you Min!
June 22 · Gregg V.Avoid this place at all costs. I rented a car here and returned it in its original condition, yet they charged me $1,714 for damages I did not cause. Despite explaining and arguing multiple times that I was not responsible, they completely ignored my concerns. It feels like they repair everything on the car and expect customers to foot the bill. Save yourself the trouble and rent elsewhere.
July 22 · Songhua HuThat is not an acceptable resolution. The issue here is that I was never informed about the toll policy at the time of rental, which resulted in unexpected charges. Passing the burden back to me does not address the lack of transparency or accountability on Enterprise’s part. I expect this concern to be taken seriously and handled directly, rather than being pushed off to yet another channel.
August 19 · Stephany da Silva
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