Enterprise Rent-A-Car

- 442 N 1st St, Lehighton, PA 18235

For Pennsylvania residents and visitors traveling throughout Carbon County and the scenic Pocono Mountains region, access to a dependable car rental service is paramount. The Enterprise Rent-A-Car branch in Lehighton, PA, is a vital local option, offering the comprehensive fleet and professional standards expected from a global brand, delivered with a local touch. Identified as both a dedicated car rental agency and a van rental agency, this location provides solutions for a wide array of personal, commercial, and replacement transportation needs.

Whether you need a temporary vehicle while your car is in the repair shop, a spacious SUV for a family adventure to nearby Jim Thorpe, or a cargo van for a local move, the Lehighton branch is equipped to assist. They maintain a fleet typically ranging from economic compact cars—ideal for local travel—to full-size sedans, and a selection of larger vehicles including SUVs, minivans, and commercial vans.

Notably, this local establishment proudly operates as a women-owned business, reflecting a commitment to supporting diverse local ownership within the Pennsylvania community. This local pride is integrated into their professional approach, aiming to provide a high level of customer support that matches the quality of their vehicles.

It is worth noting that while many customers report positive experiences, highlighting friendly and helpful staff, the level of service can sometimes be inconsistent, as evidenced by a detailed customer review that reported significant issues with waiting times, documentation requirements for debit card rentals, and disputes with management. Therefore, customers are always advised to confirm all necessary documentation and rental policies directly with the branch prior to arrival to ensure a smooth transaction.

Location and Accessibility

The Lehighton Enterprise Rent-A-Car branch is situated in a location designed for convenience for the greater Carbon County area. The facility is easily found at: 442 N 1st St, Lehighton, PA 18235, USA.

The location on N 1st St places it centrally within Lehighton, offering accessible routing for customers traveling from nearby towns like Jim Thorpe, Weissport, or those driving through the region on Routes 209, 248, or the Pennsylvania Turnpike (I-476). Its positioning makes it an efficient stop for securing transportation before exploring the popular attractions of the Pocono Mountains.

Accessibility for all Pennsylvania drivers is a priority at this location. The facility features a certified wheelchair accessible entrance and a wheelchair accessible parking lot. This commitment ensures that customers with mobility challenges can navigate the facility and access the rental counter with dignity and ease, making the rental process more inclusive and straightforward.

For flexibility, this branch provides an After Hours Drop-off Service. If you are returning your vehicle outside of business hours, you can conveniently park the car, lock the doors, and place the keys in the designated drop box. However, customers should remember they remain responsible for the condition of the car until the business opens and staff process the return the following day.

Services Offered

As a key car and van rental provider in the Lehighton area, Enterprise offers a robust suite of services and vehicle options tailored to meet various transportation needs across Pennsylvania.

• Diverse Vehicle Fleet: Customers can choose from a broad range of vehicles, including fuel-efficient economy and compact cars, standard and full-size sedans, and an array of SUVs (Compact, Small, and Standard), suitable for Pennsylvania’s varied road conditions.
• Dedicated Van and Truck Rentals: Services extend into specialty rentals, specifically cargo vans, minivans (including 7-passenger options), and larger passenger vans (like 12- and 15-passenger vans), catering to larger groups, businesses, or moving needs.
• Insurance and Replacement Rentals: The branch regularly works with insurance companies and local auto body shops to provide replacement vehicles for customers whose cars are out of service for repairs—a core service of Enterprise.
• Customer Pick-up Service: While not always guaranteed or available at every hour, Enterprise is generally known for offering a pick-up service to transport customers from their home or business to the rental office. Customers should call the Lehighton branch directly to inquire about the availability and limitations of this service in their area.
• Cross-Border Travel: Rentals are generally permitted for travel into Canada for specific vehicle classes, though customers must check for any restrictions on larger specialty vehicles like large passenger vans.
• Multiple Payment Methods: The location accepts major credit cards and debit cards. They also facilitate modern, fast transactions by accepting NFC mobile payments. Note that debit card rentals may have additional requirements, such as providing proof of address or insurance.

Features / Highlights

The Lehighton Enterprise branch distinguishes itself through several important features designed to enhance the customer experience and support local demographics.

• Women-Owned Business: The local business proudly operates as a women-owned entity, adding a unique and positive layer to the corporate environment and local economy.
• Active Military Discounts: To honor those who serve, the branch offers special rates and discounts for active-duty military members, veterans, and government employees, typically including a percentage off the base rate for leisure travel.
• Full Accessibility: Features include a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring ease of access for all customers, especially those with mobility needs.
• After-Hours Returns: Provides a key drop-box and dedicated parking for secure returns outside of the branch’s operating hours.
• Professional Staff: Based on positive customer feedback, some employees, like the staff member 'Connor' mentioned in one review, are highly regarded for being friendly, helpful, and efficient in completing the rental process.

Contact Information

For reservations, service inquiries, or to verify required documents for a rental in Lehighton, customers can use the following contact information:

Address: 442 N 1st St, Lehighton, PA 18235, USA

Phone: (610) 377-7525

Mobile Phone: +1 610-377-7525

What is Worth Choosing

Choosing Enterprise Rent-A-Car at the Lehighton location offers Pennsylvania residents and travelers a blend of national reliability and local convenience, particularly advantageous for those in the Carbon County and Pocono Mountains area. What makes this branch worth choosing is its sheer versatility in fleet and its intentional accessibility.

The ability to rent anything from an economy car for simple local commutes to a 15-passenger van for group travel ensures that nearly any transportation requirement can be met. For residents whose cars unexpectedly break down, the close proximity to local repair shops and the well-established process for replacement rentals are invaluable, offering a seamless transition back to mobility.

Moreover, the distinct features—such as identifying as a women-owned business and providing active military discounts—show a meaningful engagement with the community's values and needs. The physical accessibility of the facility is a testament to their commitment to inclusive service for all customers.

However, prospective renters should manage expectations and ensure preparedness. While positive reviews highlight excellent individual service, the severe negative review concerning long wait times, unexpected last-minute documentation demands for debit card users, and alleged management misconduct underscores the critical importance of preparedness. To ensure a trouble-free rental experience, especially for first-time renters or those using a debit card, customers should call the branch in advance to confirm every necessary piece of identification and documentation required for their specific rental situation. By being fully prepared, Pennsylvania users can most effectively leverage the professional and comprehensive services that the Lehighton Enterprise Rent-A-Car offers for both short-term rentals and long-haul travel.

Enterprise Rent-A-Car

442 N 1st St, Lehighton, PA 18235, USA