Enterprise Rent-A-Car

- 827 S Glendale Ave, Glendale, CA 91205

For California residents and visitors navigating the need for temporary transportation—whether due to an accident, a planned road trip through the Golden State, or business needs—the Enterprise Rent-A-Car location at 827 S Glendale Ave in Glendale, CA, presents a highly reputable and customer-focused solution. Enterprise is globally recognized, but this specific neighborhood branch is particularly distinguished by its commitment to service and its unique identity as a women-owned business.

Unlike airport-based rental agencies, this neighborhood location specializes in local community support, with a strong focus on replacement rentals when a personal vehicle is in the shop. This is highlighted by glowing customer reviews. One customer praised the critical support service, noting, "Needed a rental while my car was in the shop. Their shuttle service to and from shop was very helpful. Everyone I encountered was professional, helpful and knowledgeable." Another review specifically gave a "Shoutout to Art and Connor for their outstanding service! They went above and beyond to accommodate us," demonstrating a consistent theme of personalized and attentive customer care that sets this branch apart. This high level of service, including going the extra mile to find a suitable vehicle when the first choice was unavailable, underscores a commitment to customer satisfaction.

The facility maintains the Enterprise brand's reputation for a diverse and well-maintained fleet, ensuring customers have access to reliable vehicles for any purpose, from a fuel-efficient compact car for city travel to a spacious SUV for a weekend getaway to Las Vegas, as one satisfied customer described.

This Enterprise Rent-A-Car branch is ideally located at 827 S Glendale Ave, Glendale, CA 91205, USA. This placement in the heart of Glendale, near the intersection of various key avenues, makes it highly convenient for residents of Glendale, Burbank, Pasadena, and the adjacent Los Angeles neighborhoods. Its location is strategic, offering quick connections to the Ventura Freeway (134) and the Golden State Freeway (I-5), which are essential arteries for navigating Southern California.

The agency’s commitment to providing an inclusive experience is evident in its infrastructure. The location is equipped with key accessibility features, ensuring that all customers, regardless of mobility needs, can manage their rental process with ease. Specifically, the facility offers a Wheelchair Accessible Entrance and a designated Wheelchair Accessible Parking Lot. This attention to accessibility ensures a welcoming environment for every member of the community.

The Enterprise Rent-A-Car on Glendale Avenue functions as a comprehensive transportation hub, offering more than just basic car rental:

• Extensive Fleet of Vehicles: The branch serves as both a Car rental agency and a Van rental agency. The fleet includes a wide range of options, such as economy and compact cars (e.g., Nissan Versa, Toyota Corolla), mid-size and full-size sedans (e.g., Chevrolet Malibu), SUVs (e.g., Hyundai Tucson, Nissan Rogue), and various types of vans, including minivans and larger passenger vans for group travel.
• Complimentary Customer Shuttle Service: A signature feature of Enterprise neighborhood locations, this branch offers a complimentary "Pick-Up Service Available" for customers, often coordinating with auto repair shops for replacement rentals. This is particularly valuable for local customers whose vehicles are undergoing maintenance.
• Flexible Payment Options: The agency accepts all major forms of payment, including Credit Cards, Debit Cards, and modern NFC Mobile Payments. The ability to use a debit card provides financial flexibility for many renters, though specific deposit requirements for debit card rentals should always be confirmed when booking.
• Replacement Rentals and Insurance Coordination: Enterprise is well-known for its expertise in handling insurance replacement rentals, working directly with dealerships and auto body shops through its ARMS® (Automated Rental Management System) to facilitate a smooth process when a customer's car is out of commission.
• Optional Protection Products: Customers can opt to purchase Damage Waiver (DW) or other protections such as Extended Protection and Roadside Assistance Protection (RAP) at the time of rental, ensuring peace of mind while driving across California.
• Enterprise Plus® Loyalty Program: Customers can enroll in the Enterprise Plus program to earn points, enjoy faster transactions, and receive exclusive member-only benefits.

This particular Enterprise branch stands out for several key attributes that reflect its local focus and dedication to diverse customer segments:

• Identifies as Women-Owned: As a women-owned business, the location brings a distinct perspective and commitment to local community engagement and service within the car rental industry.
• Active Military Discounts: The agency proudly offers special discounts for Active Military personnel. This significant highlight provides tangible savings and support for service members and their families in the California area.
• Outstanding Customer Service Focus: Feedback consistently points to "professional, helpful and knowledgeable" staff, with specific shout-outs to employees who "went above and beyond," suggesting a strong internal culture of prioritizing the customer experience.
• Full Accessibility for All Customers: Facilities include a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot, ensuring the process is barrier-free.
• In-Demand Vehicle Specialization: The dual classification as a Car rental agency and Van rental agency ensures a steady supply of both standard and larger capacity vehicles, fulfilling the needs of both individual and group travelers.

To arrange a rental, inquire about active military discounts, or request the complimentary pick-up service, use the following contact details for the Enterprise Rent-A-Car Glendale Avenue branch:

Address: 827 S Glendale Ave, Glendale, CA 91205, USA

Phone: (818) 507-5933

Mobile Phone: +1 818-507-5933

The Enterprise Rent-A-Car location at 827 S Glendale Ave is an excellent choice for any California-based renter, but it is particularly valuable for two key customer segments: those needing a replacement vehicle and active military members. The complimentary shuttle service, as confirmed by customer reviews, is a game-changer when your personal car is in the shop, turning a potential inconvenience into a streamlined process. The confirmed Active Military Discounts provide a direct financial benefit to service members, demonstrating the branch's appreciation and support.

Beyond these specialized features, the agency provides a superior all-around experience based on its commitment to high-quality service, which includes staff professionalism and willingness to accommodate customer preferences—even going so far as to offer vehicle alternatives like the praised Hyundai Tucson when a preferred model was unavailable. The dual capability of offering both car and van rentals, combined with modern payment acceptance (including debit cards and NFC), ensures flexibility for a wide variety of travel plans, from a local daily commute to a long-distance road trip to Vegas. Choosing this local, women-owned Enterprise branch offers the reliability of a national brand with the personalized, community-focused service that Southern California residents truly appreciate.

Enterprise Rent-A-Car

827 S Glendale Ave, Glendale, CA 91205, USA