Platinum Rent A Car Introduce
For residents across Central New York—from Syracuse to the surrounding communities—finding a reliable, convenient, and customer-focused car rental agency is essential. Platinum Rent A Car, located in Cicero, NY, has established itself as a local and trusted solution that prioritizes personalized service and efficiency. Operating as a key resource in the greater Syracuse area, Platinum Rent A Car is particularly well-regarded by New Yorkers who require vehicles for extended periods or who need a fast, hassle-free replacement while their primary car is being serviced or repaired.
The agency’s core philosophy, reflected in its positive customer feedback, centers on making the rental process quick and stress-free. In an area where easy access to a personal vehicle is a necessity, Platinum Rent A Car aims to get users on the road with minimal delay. This focus on speed and attentive customer care—highlighted by users noting they were "out in 10 minutes"—is a major draw for busy local users who value their time and appreciate friendly, dedicated service from start to finish.
Whether you are a visitor exploring the attractions of Onondaga County, a local resident needing a vehicle during an unforeseen mechanical issue, or someone requiring long-term transport solutions, Platinum Rent A Car presents a refreshing, customer-first alternative to larger, impersonal chains. Their local roots mean they understand the specific transportation demands of the New York community they serve.
Platinum Rent A Car is strategically located in Cicero, New York, making it easily accessible for customers throughout the Syracuse metropolitan area and beyond.
- Address: 5885 Cir Dr E, Cicero, NY 13039, USA.
- Local Area Context: The location is part of a prominent automotive hub, positioned off Route 11 and near the junction of major thoroughfares like I-81 and NY-481. This placement allows for straightforward navigation and quick returns to the main highways, which is ideal for New York drivers traveling into or out of the city center.
- Accessibility: Due to its placement within a commercial auto center, the location typically offers ample parking and easy access. While specific universal accessibility features are not explicitly detailed in public records, the company’s focus on customer care suggests an environment designed for convenient service for all renters.
- Convenience for Syracuse Residents: Being outside the immediate downtown area, this Cicero address offers a less congested alternative to airport rentals, saving local users time and potential airport surcharges, making it a true 'neighborhood' location.
As a local car rental specialist, Platinum Rent A Car provides tailored services aimed directly at the needs of the New York community:
- Standard Vehicle Rentals: Offering a range of dependable cars, from compact models for efficient local travel to larger vehicles suitable for family trips.
- Long-Term Rentals: A noted specialty of the agency is providing flexible and accommodating solutions for long-term rentals. This service is invaluable for customers needing a vehicle for weeks or even months while their personal car is being repaired, or for those on extended work assignments in the region.
- Insurance Replacement Services: They specialize in working directly with customers and insurance companies to facilitate timely replacement vehicle rentals, a critical service for anyone involved in an accident who needs to maintain their daily routine without interruption.
- Quick Processing: Customer reviews frequently highlight the speed of the transaction process, indicating a highly efficient system for getting renters into their vehicles quickly—a significant advantage over more bureaucratic rental agencies.
- Personalized Customer Support: The service is distinguished by its highly personal touch, with staff members like Christina and Colin being recognized for their kindness, helpfulness, and willingness to answer all customer questions and concerns.
Platinum Rent A Car stands out from other car rental options in the New York region due to the following highlights:
- Exceptional Speed of Service: The agency’s ability to process a rental and get a customer "out in 10 minutes" is a premium feature, signifying highly streamlined operations and a deep commitment to customer convenience.
- Dedicated Long-Term Rental Focus: The specific recognition for handling long-term rentals with "wonderful care" positions them as experts in this niche market, providing a necessary, stress-free option for customers facing vehicle downtime.
- Highly Commended Staff: The positive mentions of individual employees (Christina and Colin) underscore a culture of excellent, friendly, and kind customer service, building trust and loyalty within the local New York community.
- Local Expertise: Being a local operator, they offer an alternative that is often more flexible and willing to go the extra mile for neighborhood clients compared to national chains, fostering a feeling of being well taken care of.
- Commitment to Customer Loyalty: The explicit intention expressed by renters to "only rent vehicles from them from now on" is a testament to the quality of the experience provided, indicating high renter satisfaction.
For local New York residents in the Cicero and Syracuse area, reaching out to Platinum Rent A Car is simple using the following direct contact information:
- Address: 5885 Cir Dr E, Cicero, NY 13039, USA
- Primary Phone: (315) 928-7842
- Mobile Phone: +1 315-928-7842
- Recommendation: Given the highly praised customer service, calling the primary or mobile number is the best way to directly address specific needs, inquire about vehicle availability, or arrange for long-term or insurance replacement rentals.
Choosing Platinum Rent A Car is particularly worth it for New York customers who value their time and need a dependable, personalized rental experience. The primary reason to select this local agency is the unparalleled combination of efficiency and genuine human service. Unlike the typical experiences at large airport rental counters, Platinum Rent A Car offers a speedy, neighborhood-focused transaction that saves time and avoids needless complications. The positive customer reviews are not just about the cars; they are about the staff who consistently deliver kind, helpful, and attentive service. If you are a local facing an unexpected need for a car repair and require a long-term insurance replacement, their expertise and compassionate approach make them the clear choice. Furthermore, for a seamless, prompt, and friendly rental in the Cicero/Syracuse area, Platinum Rent A Car has clearly earned the trust and recommendation of its community members.
Platinum Rent A Car Photos








Platinum Rent A Car Location
Platinum Rent A Car
5885 Cir Dr E, Cicero, NY 13039, USA
Platinum Rent A Car Reviews
They are the best!!!! I was out in 10 minutes if you need a car rental I highly recommend Platinum Rental!!!
May 21 · Kenya RichardsonI had a long term rental while my car was being repaired. Christina and Colin took wonderful care of me, they were always kind and helpful and answered all my questions and concerns. I will only rent vehicles from them from now on.
January 26 · Holly OsterhoudtAbsolutely NEVER rent a car from here. I was told 2 days after I returned it that the car “ smelled like smoke” I am the only one who drove the car and I don’t smoke! Obviously this is a scam they use to make money. Just tell the customer the car smells like smoke and charge them $100. What a terrible way to do business!Again, NEVER rent a car from this place. Drivers Village should be ashamed of their selves for allowing this company to rent cars to their customers! That’s how they lose customers!
July 26 · Ruth GilletteBought a vehicle from the used car warehouse , noticed a few days later there was a issue with the transmission , Collin helped get me into a rental , great people would definitely recommend
January 28 · Fn HeadQuartersAwesome employees. Big daddy put me ina beast! Not no boring typical rental, sucks to suck ig😜
July 29 · Josue Gonzalez
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