Dream Care Rides | Non-Emergency Medical Transportation 🚐❤️‍🩹♿

- 20000 Governors Dr Suite 103H, Olympia Fields, IL 60461

For residents across the Chicagoland area and Southern Cook County, securing dependable, compassionate, and specialized transportation for medical and personal needs is paramount. Dream Care Rides, a Non-Emergency Medical Transportation (NEMT) service based in Olympia Fields, Illinois, fills this critical need by offering far more than just a ride. They provide a comprehensive, patient-centered transport solution tailored for individuals with varying mobility challenges, including those requiring wheelchair, stretcher, or bariatric accommodations.

Operating under the mission of delivering safe, reliable, and respectful transportation, Dream Care Rides specializes in what they call "Handicapped Transportation Service," which encompasses a wide array of support. Their services are designed for the most critical journeys, such as routine doctor’s appointments, dialysis treatments, and hospital discharges, as well as essential daily errands and social engagements. The service identifies as a Black-owned business, demonstrating a commitment to serving the diverse communities of Illinois with professionalism and care.

Customer feedback consistently highlights the professionalism and stress-free nature of their service. One Illinois user, in need of a last-minute procedure transport, was saved by the company, praising the "excellent" communication led by Samuel, and a driver who was "prompt and kind," noting that the accessible van was "clean and easy to navigate." Another patron, a wheelchair user, stressed the importance of their punctuality and how the service turned a "stressful part of my routine into something I can actually depend on," calling the experience "a true blessing." These firsthand accounts underscore the company’s dedication to punctuality, vehicle cleanliness, and genuinely caring staff—all essential elements for medical transit.

While the service is classified under multiple transportation categories, its core function is non-emergency medical transit. This is not a typical taxi or airport shuttle service; it is a specialized service whose drivers are trained to provide a higher level of assistance, including proper securement of mobility aids and personal support from the door to the vehicle and back again. For Illinois residents who prioritize dignity, comfort, and safety in their transportation, Dream Care Rides offers a trusted local option.

Dream Care Rides is strategically located to serve the southern suburbs of Chicago and the greater Chicagoland area, making them an accessible resource for many Illinois residents needing reliable medical transit.

The main office is located at: 20000 Governors Dr Suite 103H, Olympia Fields, IL 60461, USA. This suburban address in Olympia Fields positions the company perfectly for dispatching vehicles throughout the region, including to healthcare facilities, residential areas, and specialist offices across Cook County and beyond.

As a transportation service, accessibility is a fundamental part of the business model itself. They are not dependent on customers coming to their office, but rather on reaching customers where they are.

• Wide Service Area: The company provides services across the greater Chicagoland region and its suburbs, ensuring that residents from various parts of Illinois have access to their specialized fleet and trained drivers.
• Booking Convenience: Reservations are made simple through phone, text, or an online booking system, which requires essential information such as mobility status (Independent, Assisted, or Fully Dependent) and the specific level of service required (Ambulatory, Wheelchair, or Stretcher).
• Flexible Scheduling: Though many trips occur during typical business hours, the company notes that its services are available 24 hours a day, 7 days a week by appointment, though they recommend booking at least 24 to 48 hours in advance for guaranteed availability.

Their commitment to a wide service radius ensures that whether an Illinois patient lives in a city neighborhood or a more distant suburb, a safe and reliable ride to their critical healthcare appointments is available.

Dream Care Rides is a comprehensive provider of non-emergency medical and specialized transportation, covering a vast spectrum of needs with an accessible fleet.

• Non-Emergency Medical Transportation (NEMT): The core service, ensuring safe and timely transport for patients to all types of healthcare facilities and appointments.
• Wheelchair Accessible Transportation: Utilizing accessible vans equipped with wheelchair ramps or lifts, catering to individuals who use wheelchairs, scooters, or walkers.
• Stretcher Transportation: Providing specialized Gurney or Stretcher transport for patients who must remain supine during the journey, including the use of equipment like the Broda Traversa Stretcher.
• Bariatric Transportation: Specialized transport services that accommodate bariatric patients with appropriate equipment and vehicle space, ensuring safety and comfort.
• Ambulatory Transportation: Services for individuals who can walk but require an escort or assistance for door-to-door transportation to ensure safety.
• Transportation for Critical Medical Procedures: Includes dedicated, punctual transport for Dialysis Treatments, Physical Therapy And Rehabilitation sessions, Medical Procedures, and Specialist Visits.
• Hospital and Home Transitions: Critical services for Hospital Discharges, Follow-Up Appointments, and transportation from healthcare facilities back to Home Services.
• Assisted Personal Errands: Offering transport for essential non-medical outings, such as Pharmacy Trips, Grocery Shopping and Errands, and attendance at Religious Services or Social Events and Gatherings.
• Long-Distance Travel: Capabilities for Long Distance Stretcher Transportation and other medical Long-Distance Travel needs outside of the immediate Chicagoland area.
• Medicaid & Insurance Support: Working to facilitate transportation for eligible patients under Medicaid or other insurance plans (customers should verify coverage with their provider).

The key features of Dream Care Rides center on professional care, specialized equipment, and a commitment to service in the local Illinois community.

• Black-Owned Business: Proudly identifying as a Black-owned business, demonstrating a commitment to diversity and community involvement within the Illinois service area.
• Highest Level of Door Service: Offering an exceptional range of service levels, including Door-to-Door and Door-Through-Door, where drivers provide personal assistance directly from the client’s home door to the vehicle and vice versa, even assisting with navigating stairways if necessary.
• Specialized Fleet: Equipped with Accessible Vans, Wheelchair Ramps, and specialized gear for Stretcher Transportation, including the Broda Traversa Stretcher, to safely accommodate clients with complex mobility needs.
• Trained Transportation Escorts: Drivers are not merely chauffeurs; they receive Comprehensive Training in patient transport, securement of mobility devices, and are prepared to act as a supportive Transportation Escort Service.
• Customer-Verified Reliability: Repeated customer reviews emphasize promptness and kindness, specifically noting the clean, well-maintained nature of the accessible vans.
• Focus on Medical Appointments: Provides a dedicated, stress-reducing focus on medical trips, from routine Doctor's Appointments Transportation to critical Dialysis Treatment Transportation, ensuring patients arrive on time for crucial care.
• Flexible Return Options: Customers can choose between a Scheduled Return, a convenient Wait and Return service where the driver stays on-site, or a flexible Will Call option for when the appointment duration is uncertain.

Dream Care Rides makes it easy for Illinois residents and healthcare facilities to book their specialized transportation services.

Address: 20000 Governors Dr Suite 103H, Olympia Fields, IL 60461, USA

Phone: (708) 505-6994

Mobile Phone: +1 708-505-6994

Customers can use the primary phone line to schedule a ride, confirm their service needs, or discuss specialized arrangements for themselves or their loved ones.

For Illinois residents, especially those with mobility challenges, seniors, or individuals with chronic medical conditions, Dream Care Rides is worth choosing because it provides a reliable safety net for healthcare access that goes far beyond standard transportation services. This is a highly specialized NEMT provider where the quality of the vehicle is matched by the compassion and training of the staff.

The ability to seamlessly handle complex needs—from a patient requiring a Long Distance Stretcher Transportation to a bariatric patient needing a specially reinforced vehicle—demonstrates a depth of capability rarely found in conventional transportation options. The glowing customer testimonials are a strong factual endorsement, consistently praising the staff's kindness, the vehicle's cleanliness, and the crucial on-time arrivals. The review noting the service’s communication with both the patient and the hospital (with Samuel taking the lead) highlights a high degree of integration and care coordination that is essential for stress-free medical transit.

Furthermore, the explicit offerings of Door-to-Door and Door-Through-Door service levels address one of the most significant hurdles for mobility-impaired individuals: the transition into and out of the vehicle at the point of origin and destination. This full-spectrum support ensures that patients are truly cared for from the moment they leave their residence until they are safely inside their appointment location. For those in the Illinois community seeking a Black-owned business that places professionalism, specialized accessibility, and patient dignity at the forefront of its operations, Dream Care Rides offers a truly indispensable service for maintaining health and independence.

Dream Care Rides | Non-Emergency Medical Transportation 🚐❤️‍🩹♿

20000 Governors Dr Suite 103H, Olympia Fields, IL 60461, USA