Enterprise Rent-A-Car Introduce
Planning your next trip, managing a vehicle repair, or simply needing an extra-spacious vehicle for a local project? For residents and visitors in the Illinois region, particularly around the Orland Park area, finding a reliable and customer-focused car and van rental service is essential for seamless mobility. Enterprise Rent-A-Car, located conveniently on 71st Ct in Orland Park, offers a comprehensive solution for all your temporary vehicle needs, distinguishing itself through its commitment to customer care and community values.
This location is more than just a typical rental counter; it is identified as a women-owned business, demonstrating a dedication to diversity and local entrepreneurship within the Illinois community. The professional team at this branch is focused on delivering a rental experience that is not only smooth and efficient but also personable, often earning high praise from customers for going the extra mile. The philosophy here is to treat every person who walks through the door not just as a transaction, but as a valued member of the community.
One of the standout features of the Orland Park branch is the staff’s genuine commitment to service. Real customer testimonials frequently highlight the compassionate, patient, and kind demeanor of the team. For instance, customers have reported receiving impressive service, including being offered pickup and drop-off assistance—a convenience that significantly reduces stress, especially for those dealing with unexpected vehicle issues or physical mobility challenges. This level of personalized care sets a high standard for local car rental services.
The Enterprise Rent-A-Car branch is situated in a convenient and easy-to-access area of Orland Park, a prominent suburb of Chicago in Illinois. Its address is:
- Address: 15701 71st Ct, Orland Park, IL 60462, USA
This location offers excellent accessibility for local users across the southwest suburbs of Chicago. It features:
- Wheelchair Accessible Entrance: Ensuring that all customers, regardless of mobility needs, can enter the premises comfortably.
- Wheelchair Accessible Parking Lot: Dedicated spaces are available, making vehicle pickup and return easier.
- On-site Parking: Customers can easily park their personal vehicle while completing the rental process.
Its placement makes it a quick drive from major local roads, providing straightforward connections for those traveling from nearby towns like Tinley Park, Homer Glen, and Orland Hills, or for residents of Orland Park itself who need a temporary vehicle.
As a full-service car rental agency and van rental agency, the Orland Park Enterprise branch provides a wide array of options to meet diverse travel and logistics requirements. Available services include:
- Car Rental: Offering a variety of modern, clean, and well-maintained vehicles, from fuel-efficient economy and compact cars perfect for running errands around Illinois to spacious SUVs and comfortable midsize sedans for family road trips.
- Van Rental: Providing practical options for larger groups, business use, or moving large items, including passenger vans and cargo vans.
- Replacement Rentals: Specializing in rentals for customers whose personal vehicles are undergoing maintenance or repair following an accident, often coordinating directly with insurance companies and local repair shops.
- One-Way Rentals: The ability to pick up a vehicle at this location and drop it off at another Enterprise branch, offering flexibility for non-local travel throughout the US and Canada.
- Local Pick-up and Drop-off Service: A valued service that, as customers have noted, can include being picked up from their home or repair shop and brought to the rental office, and dropped off again after the rental is completed. (Customers should confirm availability with the local branch.)
The Orland Park location prides itself on providing excellent value and a positive overall rental experience through several distinct features:
- Identifies as Women-Owned: Supporting diversity and local business ownership in the Orland Park area.
- Active Military Discounts: Acknowledging and supporting military personnel with special rate programs.
- Diverse Payment Options: Accepting various forms of payment, including Credit Cards, Debit Cards, and modern NFC mobile payments, to ensure a hassle-free transaction process.
- Commitment to Customer Service: Known for patient, professional staff who provide personalized attention, taking time to assist all customers, including senior citizens and those with disabilities, as demonstrated by strong local reviews.
- Vehicle Quality: Customers consistently report that the cars are comfortable, clean, and issues are resolved immediately, reflecting a commitment to vehicle maintenance and customer satisfaction.
For current availability, hours of operation, and to speak with a representative at the Orland Park branch:
- Address: 15701 71st Ct, Orland Park, IL 60462, USA
- Phone: (708) 614-9400
- Mobile Phone: +1 708-614-9400
It is always recommended that you call the local branch directly to confirm your reservation details, specific vehicle availability, and any unique policies regarding payment methods or driver requirements.
For Illinois residents seeking car or van rental services, the Enterprise Rent-A-Car in Orland Park is a premier local choice, and one worth considering above other options. The decision to choose this particular branch is strongly supported by its highly praised customer experience model. As noted by loyal customers, the staff is known for being patient, kind, and genuinely interested in the individual, not just the transaction. For an 85-year-old senior with a cane and hearing loss, staff members reportedly showed exceptional patience, holding doors, offering seats, and maintaining crucial eye contact during conversations—actions that reveal an institutional focus on dignity and respect for all patrons.
Whether you are a new renter or a returning customer, you can expect an impressive quality of service that includes swift issue resolution and a compassionate approach to any unexpected travel or vehicle situations. The availability of complimentary local pick-up and drop-off, the accessibility features, and the discounts for active military personnel all combine to create a customer-first environment. Choosing this Enterprise location means supporting a local women-owned business that places professional, friendly service at the heart of its operations, ensuring a smooth and pleasant rental experience from the moment you book until the final return.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Parking
- On-site parking
Enterprise Rent-A-Car Photos








Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
15701 71st Ct, Orland Park, IL 60462, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1This is the first time I’ve ever been to an enterprise where I was actually impressed by the staff and the quality of service that I received. They were very compassionate over my situation and took care of me, even Pick me up and drop me off. I was comfortable in the cars. Any issue that I had resolved right away and I am so grateful for everybody that works there. You guys did a phenomenal job and really changed my outlook on how I felt about enterprise thank you so much again.
September 16 · kelly kolodziejczakHaving rented from ENTERPRIZE CAR RENTAL several times over the past several months all the staff contine to be patient, kind and interested in me as a person and not just a NUMBER WALKING IN THE FRONT DOOR!! Being a 85 year old senior with some hearing loss and walking with a cane, THE STAFF, FROME THE CAR WASH ATTENDENT TO BRANCH MANAGER ALEC LUNIC, TOOK THE TIME AND PATIENCE with me from holding the door open when entering/leaving the facility to having me sit down while processing the rental details. I noticed whenever the STAFF talked to me, they never lost eye contact with me during the conversation. "They did not finish the conversation with their head turned from me while walking away!!" They are simply the best, better then all the rest!
September 27 · Robert SchneiderSo I have been an enterprise customer for a long time, but this experience has by far beyond amazing. The arrangement of the pick up and the drop off for the vehicle was effortless. I felt like a VIP. It looks like Enterprise has improved their systems of operation and I’m really pleased. I will definitely definitely read from Enterprise again and especially this location. Great job and keep up the good work. The most work I had to do was remove my car seat from from my car and wait in the lobby for five to 10 minutes for my for the rental to be cleaned.
May 15 · Jacqueline TaylorI made a reservation yesterday for 1pm today.My uber was 2 minutes away from picking me up when they called me at 12:32 to tell me they don't have car for me...obviously I was upset and told them my uber is here right now so if I came in would i be able to get a car by 3pm and the clerk, completely disinterested in how inconvenient it is to call 30 minutes before the appointment just said "I don't know, maybe" WHY are you allowing us to make appointments when you have no cars available and then calling 30 minutes before the appointment?? This is easily one of the worst customer experiences I've ever had. I will never use Enterprise again, every business trip, I will go out of my way to rent somewhere else after this.If you're planning to go here, I wish you luck because you're going to need it.
August 20 · Wicked TabletsGreat experience with my recent car rental. I rented a premium SUV and it was ready on the date I requested it. I didn't get the runaround and it was a smooth transaction. Everyone was professional and courteous. I'll be using them again in a few weeks.
July 10 · Christopher Chambers
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